New Madinah Hotel

Hotels
8.2 (3910 reviews)
Abi Sayeed Al Khudri Street PO Box 1582 , Al Madinah , SA

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High price for quality

Categories

Cleanliness
6.78
Several reviews cited cleanliness issues, including dirty rooms and reports that the housekeeping service was poor.
Service
9.25
Positive mentions of staff friendliness and helpfulness across multiple reviews.
Location
9.29
Consistently praised for its proximity to Masjid al Nabawi and other attractions.
Room Quality
7.24
Some comments about aging furniture and outdated fixtures, impacting overall room quality.
Amenities
8.27
General sentiment indicated good amenities despite some complaints about specifics.
Value for Money
7.23
Several reviews mentioned the high price relative to what is offered, suggesting it may not be a good deal.
Food and Beverage
8.78
Breakfast variety received positive feedback, though there were few mentions overall.
Overall Experience
8.75
Overall experience was positive, highlighted by several comfortable stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:45

Property Description

Luxurious Accommodation
The New Madinah Hotel offers elegantly designed rooms with private bathrooms and cozy robes, perfect for unwinding after a day of exploration.

Culinary Delights
Indulge in a culinary journey at Al Salam restaurant, where a delicious blend of international and Arab cuisine awaits. Start your day with a grand breakfast buffet to energize for your adventures.

Convenient Location
Situated just minutes away from the Holy Mosque and Al Baqi Cemetery, the hotel provides easy access to key landmarks and attractions. With surrounding shops and restaurants, your stay is bound to be both convenient and memorable.

Experience comfort and convenience at New Madinah Hotel - Book your stay now!

Important information:

New Madinah Hotel reserves the right to refuse bookings with more than 9 rooms, different policies and additional supplements may apply.

Please note that third party credit cards are not accepted. The credit card used to make the booking must be present at the reception desk upon check in for verification.

1. Please note that all children are welcome. Up to two further children under 12 years stay free of charge when using existing beds. Children from 6 up to 12 years old will be charged at 50% of breakfast/meal price.

2. Please note that guests must present the credit card used to make this reservation upon check-in at the hotel.

3. Please note that Suhoor will be served instead of breakfast during the month of Ramadan.

4. As per Govt. rules and regulation only Muslim guests are allowed to stay in the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 3910 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.29
Room Quality: 7.24
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 8.78
Overall Experience: 8.75
A
adewale • couple • gb
10
2026-09-17 • via Nuitee
S
Syed Zulfiqar Hussain • couple • gb
8
2026-09-16 • via Nuitee
S
Syed Zulfiqar Hussain • couple • gb
8
2026-09-16 • via Nuitee
C
Charles • solo_traveller • us
9
My stay was comfortable and no complications
Pros:

Quite accessable to the Prophet’s Mosque (pbuh). Breakfast most enjoyable

Cons:

No complaints

2026-09-13 • via Nuitee
H
HAFEEZ • family_with_children • pk
10
It was exceptional, we stayed second time
Pros:

Location, cleanliness, comfort

Cons:

Nothing

2026-09-13 • via Nuitee
A
Abdullahi • solo_traveller • ng
9
2026-09-13 • via Nuitee
H
HAFEEZ • family_with_children • pk
10
It was excellent
Pros:

Location, cleanliness

Cons:

Nothing

2026-09-12 • via Nuitee
U
Usman • solo_traveller • gb
9
Pros:

Good location. Walking distance to Masjid Nabi.
Decent breakfast.

Cons:

The 2-pin European sockets need upgrading to 3-pin like the rest of Saudi.

2026-09-12 • via Nuitee
S
Saira Ahmad • solo_traveller • pk
8
New Madina Hotel Review
Pros:

The hotel was neat and clean. Though its an old building so the furniture and bathroom fixtures are old. But overall the staff was courteous. Room and bathroom was very spacious.

Cons:

Hair dryer was not working. And although it was steps away from masjid entrance but it was at the men's side. So I had to walk 15 to 18 mins to reach women prayer area.

2026-09-11 • via Nuitee
M
Moustapha • solo_traveller • gb
10
2026-09-08 • via Nuitee
A
Ashiq • solo_traveller • pk
10
2026-09-08 • via Nuitee
W
Waqas • solo_traveller • sa
10
Pros:

Everything including breakfast (buffet), reception , parking , room , near to mosque etc

Cons:

Room service for cleaning... request multiple times to the cleaning staff boy but they didn't come, finally call the reception lady and it was finally done 👍

2026-09-06 • via Nuitee
A
Ahmed Haroun Mohamed • solo_traveller • sa
9
Pros:

Location is excellent, staff is very nice, breakfast is very good

2026-09-06 • via Nuitee
H
Hasan Topon • family_with_children • se
3
Good location with good room service, need to renovate the rooms and change the old furnitures.
Pros:

Room service

Cons:

Washroom, Old furnitures, Cold/hot water

2026-09-05 • via Nuitee
S
Shafiq • family_with_children • au
1
I am not satisfied with my stay at this hotel
Pros:

This hotel is a complete waste of money. I had to call the reception for room cleaning after 4 nights, when the cleaner came he just changed the linens and left he didn’t even clean our rooms, our shower stuff were not changed including dental kits and towels. This hotel is outdated needs renovation. One of our showers sink was blocked and I told the cleaner and someone came the following day and fixed it. I had to call the reception the entire day for some spoons and plates and we received them the next day. I requested few hours late check out and they would charge me around $600, the receptionists are not helpful at all when it comes to early check in and late check out particularly the female receptionist.The breakfast was ok. I have paid 3 times more than it worths. I wouldn’t recommend this hotel at all. There are other nice hotels nearby which provide excellent services so do some research about other hotels in the area before you make reservation in this hotel.

Cons:

I didn’t like the delivery of services by the receptionists

2026-09-05 • via Nuitee
A
Abdul • couple • gb
7
My overall stay was good with excellent for breakfast.
Pros:

The location was fantastic. Less than 6 minute walk to masjid al nabawi. The staffs are amazing. I will give the staffs 10/10 for their excellent customer services. The breakfast was first class. I have not had such superb breakfast in a long time, not even in the 5* hotels. I will give 10/10 for breakfast. But the hotel need a lot of work. The interior in the rooms looks very old and very tired. Carpet needs replacing, the walls need repainting for a more brighter look. The bed frames are absolutely tattered and need changing.

This hotel has a lot of potential. It could easily be a 5* if what I mentioned above is taken care of.

2026-09-03 • via Nuitee
A
Amer • solo_traveller • sa
10
It is always nice in Almadina hotel
Pros:

Excellent location and cleanliness

Cons:

Everything

2026-09-03 • via Nuitee
M
Muhammad • solo_traveller • sa
10
Pros:

Everything

Cons:

Nothing

2026-09-02 • via Nuitee
C
Charles • solo_traveller • us
9
Comfortable and welcoming
Pros:

Very accessible

2026-09-02 • via Nuitee
Y
yousef • solo_traveller • eg
7
2026-09-01 • via Nuitee