New Madinah Hotel

Hotels
8.2 (3788 reviews)
Abi Sayeed Al Khudri Street PO Box 1582 , Al Madinah , sa

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High price for quality

Categories

Cleanliness
6.78
Several reviews cited cleanliness issues, including dirty rooms and reports that the housekeeping service was poor.
Service
9.25
Positive mentions of staff friendliness and helpfulness across multiple reviews.
Location
9.29
Consistently praised for its proximity to Masjid al Nabawi and other attractions.
Room Quality
7.24
Some comments about aging furniture and outdated fixtures, impacting overall room quality.
Amenities
8.27
General sentiment indicated good amenities despite some complaints about specifics.
Value for Money
7.23
Several reviews mentioned the high price relative to what is offered, suggesting it may not be a good deal.
Food and Beverage
8.78
Breakfast variety received positive feedback, though there were few mentions overall.
Overall Experience
8.75
Overall experience was positive, highlighted by several comfortable stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:45

Property Description

Luxurious Accommodation
The New Madinah Hotel offers elegantly designed rooms with private bathrooms and cozy robes, perfect for unwinding after a day of exploration.

Culinary Delights
Indulge in a culinary journey at Al Salam restaurant, where a delicious blend of international and Arab cuisine awaits. Start your day with a grand breakfast buffet to energize for your adventures.

Convenient Location
Situated just minutes away from the Holy Mosque and Al Baqi Cemetery, the hotel provides easy access to key landmarks and attractions. With surrounding shops and restaurants, your stay is bound to be both convenient and memorable.

Experience comfort and convenience at New Madinah Hotel - Book your stay now!

Important information:

New Madinah Hotel reserves the right to refuse bookings with more than 9 rooms, different policies and additional supplements may apply.

Please note that third party credit cards are not accepted. The credit card used to make the booking must be present at the reception desk upon check in for verification.

1. Please note that all children are welcome. Up to two further children under 12 years stay free of charge when using existing beds. Children from 6 up to 12 years old will be charged at 50% of breakfast/meal price.

2. Please note that guests must present the credit card used to make this reservation upon check-in at the hotel.

3. Please note that Suhoor will be served instead of breakfast during the month of Ramadan.

4. As per Govt. rules and regulation only Muslim guests are allowed to stay in the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for SAR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3788 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.29
Room Quality: 7.24
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 8.78
Overall Experience: 8.75
A
Ali • extended_group • ae
10
2026-05-03 • via Nuitee
علي • couple • sa
9
2026-05-02 • via Nuitee
M
Masood • couple • au
6
2026-04-30 • via Nuitee
M
Muhammad • solo_traveller • gb
10
2026-04-29 • via Nuitee
A
ALAA • solo_traveller • ie
9
2026-04-29 • via Nuitee
S
Salman • solo_traveller • kw
8
Pros:

Location

Cons:

Old

2026-04-27 • via Nuitee
A
almeshal • couple • kw
8
Pros:

الموظفون متعاونون

2026-04-27 • via Nuitee
A
Ahmed • couple • sa
9
Hotel location is good staff reception staff are cooperative
Pros:

Location for Men are excellent for Women is little far there should be shuttle bus service from hotel to gate 333

Cons:

Shuttle bus service to be provided for Women

2026-04-26 • via Nuitee
عبدالمجيد • couple • sa
9
Pros:

رائع جداً

Cons:

الثلاجه يوجد بها عطل وكذلك المغسله

2026-04-26 • via Nuitee
هيا • extended_group • kw
8
2026-04-25 • via Nuitee
أحمد • couple • sa
9
تستحق التكرار
Pros:

الموقع … خدمة العملاء… التسهيلات الخاصة بذوي الاحتياجات… سرعة التجاوب

Cons:

نظافة دورات المياه تحتاج الى رقابة وتحسين
تحتاج أيضا الى صيانة دورية مسبقة

2026-04-25 • via Nuitee
S
Saadi • couple • sa
3
اسوا مره اجي فيها المدينه بسبب ساعتين انتظر الغرفه الاستقبال كا نهم اول مره يعملو حجوزات وامن المواقف وخاصه المس
Cons:

الموظفون بطيون جدا وسكرتي المواقف كانهم ظباط شرطه والمسول عنهم اسوا رجل قابلته في المدينه اوقفنا في الشارع 2 ساعتين وبعباطه قال مافيه مواقف ونحنو واقفون خرج من المواقف حوالي 6 سيارات والمنتظرون للدخول 4 ورفض ووقفنا خارج الفندق

2026-04-25 • via Nuitee
A
aljabri • extended_group • sa
10
2026-04-25 • via Nuitee
A
Abdulaziz • solo_traveller • sa
5
Cons:

Noisy because of adjacent busy noisy street.
No variety and no quality of tv channels and bad pic.
It is not very close to Holy Mosque

2026-04-25 • via Nuitee
A
aljabri • extended_group • sa
10
Pros:

جميل وهادئ

2026-04-25 • via Nuitee
ممدوح • couple • sa
1
حسبي الله ونعم الوكيل فيهم
Pros:

لاشي

Cons:

موظف الاستقبال تعامله سيي جدا شايف نفسه وتأخير في دخول الغرفه ع انه يوجد حجز
الغرفه قديم الأثاث وتوجد رايحه عفن

2026-04-24 • via Nuitee
M
Maha • solo_traveller • eg
7
Pros:

Place

Cons:

No room service no daily cleaning of room even when I asked for cleaning my room

2026-04-24 • via Nuitee
N
Naif • couple • sa
3
2026-04-24 • via Nuitee
B
Bahri • couple • sa
10
Agréable et pratique, je recommande
Pros:

L’emplacement et le service proposé

Cons:

Je n’ai rien à redire, tout était bien

2026-04-24 • via Nuitee
F
Fares Alshaebi • solo_traveller • sa
8
Pros:

مكان جميل وهادئ والطاقم رائع

2026-04-23 • via Nuitee