New Madinah Hotel

Hotels
8.2 (3683 reviews)
Abi Sayeed Al Khudri Street PO Box 1582 , Al Madinah , sa

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High price for quality

Categories

Cleanliness
6.78
Several reviews cited cleanliness issues, including dirty rooms and reports that the housekeeping service was poor.
Service
9.25
Positive mentions of staff friendliness and helpfulness across multiple reviews.
Location
9.29
Consistently praised for its proximity to Masjid al Nabawi and other attractions.
Room Quality
7.24
Some comments about aging furniture and outdated fixtures, impacting overall room quality.
Amenities
8.27
General sentiment indicated good amenities despite some complaints about specifics.
Value for Money
7.23
Several reviews mentioned the high price relative to what is offered, suggesting it may not be a good deal.
Food and Beverage
8.78
Breakfast variety received positive feedback, though there were few mentions overall.
Overall Experience
8.75
Overall experience was positive, highlighted by several comfortable stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:45

Property Description

Luxurious Accommodation
The New Madinah Hotel offers elegantly designed rooms with private bathrooms and cozy robes, perfect for unwinding after a day of exploration.

Culinary Delights
Indulge in a culinary journey at Al Salam restaurant, where a delicious blend of international and Arab cuisine awaits. Start your day with a grand breakfast buffet to energize for your adventures.

Convenient Location
Situated just minutes away from the Holy Mosque and Al Baqi Cemetery, the hotel provides easy access to key landmarks and attractions. With surrounding shops and restaurants, your stay is bound to be both convenient and memorable.

Experience comfort and convenience at New Madinah Hotel - Book your stay now!

Important information:

New Madinah Hotel reserves the right to refuse bookings with more than 9 rooms, different policies and additional supplements may apply.

Please note that third party credit cards are not accepted. The credit card used to make the booking must be present at the reception desk upon check in for verification.

1. Please note that all children are welcome. Up to two further children under 12 years stay free of charge when using existing beds. Children from 6 up to 12 years old will be charged at 50% of breakfast/meal price.

2. Please note that guests must present the credit card used to make this reservation upon check-in at the hotel.

3. Please note that Suhoor will be served instead of breakfast during the month of Ramadan.

4. As per Govt. rules and regulation only Muslim guests are allowed to stay in the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for SAR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3683 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.29
Room Quality: 7.24
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 8.78
Overall Experience: 8.75
A
Abid couple ca
10
Overall stay was excellent
Pros:

Staff was friendly, hotel was clean and near to hatam

Cons:

I did mot like the restaurant in the hotel. It was very costly as compared to other restaurants and food was not warm. But there are many other restaurants in the area including albake

2026-03-07 via Nuitee
A
Ali couple eg
9
Perfect
Pros:

Location is perfect and staff were very helpful and friendly.

Cons:

Nothing to mention

2026-03-07 via Nuitee
A
Ahmad couple sa
10
2026-03-07 via Nuitee
R
Raouf Jaziri family_with_children tn
10
2026-03-07 via Nuitee
J
Javed family_with_children sa
9
2026-03-07 via Nuitee
N
Ndoye extended_group ca
5
Pros:

Location to Haram

Cons:

There’s was no soap of any kind available in the bathroom

2026-03-06 via Nuitee
M
Mohamed Aziz family_with_children fr
10
2026-03-06 via Nuitee
Y
Yousra couple eg
10
Pros:

Location

2026-03-06 via Nuitee
A
Amjad couple sa
9
Pros:

Staff, room and location

2026-03-06 via Nuitee
S
Shihab extended_group eg
5
Not value for money
Pros:

Location

Cons:

Old furniture and tv , cleanses is about a bit less than average

2026-03-05 via Nuitee
M
Mrouki extended_group fr
9
Séjour à Medine impeccable
Pros:

La proximité du HARAM madani, le personnel hyper super compliant et aidant.
La qualité du service et la propreté des chambres.

Cons:

Non, le séjour était super

2026-03-05 via Nuitee
J
Jalel extended_group tn
8
2026-03-05 via Nuitee
U
Umer couple ae
10
⭐⭐⭐⭐⭐ Wonderful Stay Near Masjid-e-Nabawi I had a very pleasant stay at New Madinah Hotel. The location is excellent, j
2026-03-04 via Nuitee
U
Umer couple ae
10
⭐⭐⭐⭐⭐ Wonderful Stay Near Masjid-e-Nabawi I had a very pleasant stay at New Madinah Hotel. The location is excellent, j
2026-03-04 via Nuitee
U
Umer couple ae
10
⭐⭐⭐⭐⭐ Wonderful Stay Near Masjid-e-Nabawi I had a very pleasant stay at New Madinah Hotel. The location is excellent, j
2026-03-04 via Nuitee
M
Md shahadat solo_traveller gb
9
Pros:

Hotel reception

Cons:

Cleaner

2026-03-04 via Nuitee
Y
Yasser solo_traveller sa
9
It was nice
Pros:

Nice hotel and staff

2026-03-02 via Nuitee
H
Hassan family_with_children gb
10
Excellent
Pros:

Very closed to Haram and staff 10/10

Cons:

Everything I like

2026-02-26 via Nuitee
H
Haitham couple kw
5
2026-02-24 via Nuitee
M
Mohammed Abbas family_with_children gb
10
2026-02-24 via Nuitee