Theatron Jerusalem Hotel & Spa - MGallery Collection

Hotels
•
MGallery
8.7 (402 reviews)
16 Street Chopin , Jerusalem , il

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent service
Breakfast quality could improve

Categories

Cleanliness
8.18
Several reviews mention cleanliness issues, indicating that while generally acceptable, it could be improved.
Service
8.95
Mixed sentiments, but positive mentions of staff interaction and attentiveness, indicating overall good service.
Location
9.19
Location is frequently praised as excellent, being convenient and well-situated.
Room Quality
8.84
Rooms are described as beautiful and well-equipped, but some minor issues noted.
Amenities
8.67
Amenities are generally well-received, though specific services could be enhanced.
Value for Money
8.53
Value perception varies, with some feeling it does not meet expectations for the price.
Food and Beverage
8.38
Concerns were raised about breakfast quality and variety, which affected overall satisfaction.
Overall Experience
8.85
A generally positive experience with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:29

Property Description

Luxurious Accommodation
Theatron Jerusalem Hotel & Spa MGallery Collection offers elegant rooms with modern amenities, including a flat-screen TV, air conditioning, and a private bathroom. Some rooms even feature stunning city views and a cozy patio for relaxation.

Wellness & Leisure Facilities
Indulge in relaxation at the hotel's indoor pool and sauna, or stay active at the fitness centre. Unwind with a pampering spa treatment or enjoy a refreshing drink at the on-site bar. The property also boasts a restaurant serving delectable dishes.

Convenient Services
Benefit from excellent services such as concierge assistance, room service, and currency exchange during your stay. The multilingual staff, fluent in Arabic, English, Spanish, and French, ensures all your needs are met promptly.

Experience luxury and comfort at Theatron Jerusalem Hotel & Spa MGallery Collection. Book now for an unforgettable stay in Jerusalem!

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempt from paying VAT for their reservation. Israeli citizens and residents (""non-tourists"" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that on Saturdays and Jewish holidays, check-in is only possible after 18:00.

Children aged 17 years and below are not allowed to use the fitness center.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Location

Guest Reviews

8.7
Based on 402 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.84
Amenities: 8.67
Value for Money: 8.53
Food and Beverage: 8.38
Overall Experience: 8.85
זיו הודיה • couple • il
8
2026-08-29 • via Nuitee
יובל • couple • il
10
Pros:

צוות מקצועי אנשים טובים מקום פצצה הייתי במלון הזה 4 פעמים והרמה לא יורדת בכלל אחלה של מלון

2026-08-29 • via Nuitee
S
STAV • couple • il
6
בריכה נהדרת חסר ירוק מסביב
Pros:

בריכה

Cons:

אין נוף

2026-08-27 • via Nuitee
Y
Yehudit • solo_traveller • il
8
Pros:

מיקום צמוד לתאטרון ירושלים.
חדר מרווח ונעים ומעוצב מאד יפה. .
מיטות נוחות ומצעים מפנקים.
מיזוג אפקטיבי וחרישי.
חניה טובה.
הקפה בארוחת בוקר היה מעולה!
בית הכנסת במלון.
קבלת החדר לפני הזמן.

Cons:

מנת ה רושטי בארוחת בוקר היתה בלתי אכילה!
לא היה נקי מתחת למיטה. נראה שלא שאבו שם הרבה מאד זמן..
מיכל הסבון רחצה בחדר רחצה היה ריק!
חוסר מענה טלפוני כשהתקשרנו מהחדר לקבלה.
יקר יחסית למלונות אחרים באותה קטגוריה.

2026-08-23 • via Nuitee
L
Lior • couple • il
8
2026-08-22 • via Nuitee
חן • couple • il
10
2026-08-22 • via Nuitee
E
Eva • family_with_children • il
9
Not perfact, but very good in comperison to other hotels in Jerusalem
Pros:

New hotel. Beautiful design. Great location. Bed was very comfortable. No noise across the room. Very polite and helpful staff . Wonderfull exceptional breakfast.

Cons:

Rooms were not clean enough. Small damages caused by previous visitors should be fixed immediately. Items of Clarins were not included, as promised.

2026-08-22 • via Nuitee
N
Neria • couple • il
2
Pros:

מיקום מעולה, מלון נקי.

Cons:

שירות מתחת לכל ביקורת. נכנסו לחדר ללא סבון רחצה, היינו צריכים לבקש 3 פעמים מהקבלה כדי לקבל את הסבון.
בארוחת הבוקר חיכינו 40 דק׳ כדי לקבל את חביתה.
ביציאה מהמלון אמרנו שיצאנו מאוכזבים, קיבלנו בקבוק תרמי ״כפיצוי״. אין ספק שלא נחזור בעתיד.

2026-08-22 • via Nuitee
A
annie • extended_group • fr
10
Très bon séjour, nous reviendrons
Pros:

Style, emplacement, parking, personnel

Cons:

Rien

2026-08-20 • via Nuitee
S
Samuel • couple • fr
10
2026-08-20 • via Nuitee
לי • couple • il
10
היה באמת טוב
Pros:

הפקידים בקבלה היו מקסימום שידרגו אותנו ללא עלות המלון והחדרים יפים מאוד רואים שבכל פינה מושקעת מחשבה והייתה לנו חוויה טובה מאוד

Cons:

הכל היה מעולה

2026-08-19 • via Nuitee
S
Selwyn • solo_traveller • il
7
Pros:

Comfortable room

Cons:

No hairdryer

2026-08-19 • via Nuitee
H
hz388 • solo_traveller • il
10
Pros:

הכל

2026-08-18 • via Nuitee
H
Hadar • couple • il
7
Pros:

ניקיון

2026-08-18 • via Nuitee
יעיש • couple • il
10
2026-08-18 • via Nuitee
U
Ud • solo_traveller • il
9
Pros:

מיקום.

Cons:

תקלות במנעול הדלת ובעקבות כך המתנה ארוכה עד קבלת חדר חליפי.

2026-08-15 • via Nuitee
Александр • solo_traveller • ru
9
Достойно
Pros:

Локация

Cons:

В номере не было чайника

2026-08-15 • via Nuitee
אדריאן • couple • il
10
Pros:

המקום הרוגע

2026-08-14 • via Nuitee
T
Topaz • couple • il
10
2026-08-14 • via Nuitee
B
Bella • solo_traveller • gb
9
Pros:

great location - really comfy bed, room was lovely and modern.

2026-08-14 • via Nuitee