Aerotel Jeddah - Transit Hotel in Terminal 1

Hotels
6.4 (52 reviews)
King Abdulaziz International Airport T1 International Departure , Jeddah , sa

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Facilities

Front desk (limited hours)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
First aid kit available
Shared stationery like menus, pens are removed

Review Highlights

Pros:
Aimabilite
Peaceful
Cons:
Confirmed booking ignored on arrival (overbooked)
Staff unresponsive; did not assist children sleeping in airport
No response to messages

Categories

Cleanliness
6.4
Standard quality for this hotel tier
Service
2.8
Negative: multiple reports of severe service failures — a confirmed booking was reportedly ignored on arrival, staff did not assist children sleeping in the airport, and messages went unanswered. One mention of 'Aimabilite' suggests friendly staff in another stay, but overall service sentiment is poor.
Location
6.4
Standard quality for this hotel tier
Room Quality
6.4
Standard quality for this hotel tier
Amenities
6.4
Standard quality for this hotel tier
Value for Money
6.4
Standard quality for this hotel tier
Food and Beverage
6.4
Standard quality for this hotel tier
Overall Experience
10
Mixed but overall positive for staying guests: one reviewer described the stay as 'Peaceful' and 'C’était cool', indicating a pleasant on-site experience; however, another review reports a major booking/arrival failure that severely impacted that guest's experience. The overall score reflects a high rating for the peaceful/positive stay balanced against the serious service failure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-09-10 22:57

Property Description

Convenient Location
Aerotel Jeddah - Transit Hotel is strategically located near major attractions like Floating Mosque and Red Sea Mall, making it an ideal choice for travelers.

Diverse Dining Options
Enjoy a daily breakfast with buffet, continental, or vegetarian options at the hotel's restaurant offering delectable international cuisine, with halal choices available upon request.

Multilingual Support
With staff fluent in Arabic and English, guests can expect seamless communication and assistance throughout their stay at the Aerotel Jeddah - Transit Hotel in Terminal 1.

To experience comfort and convenience at its best, book your stay at Aerotel Jeddah - Transit Hotel now!

Important information:

This property will not accommodate hen, stag or similar parties.
Aerotel Jeddah is located within the international departures area of King Abdul Aziz International Airport Terminal 1 (Airport Restricted). This property is accessible only to passengers departing on an international flight, and transit passengers connecting from an international flight to another international flight. Guests arriving on an inbound flight must not leave the transit area or clear arrival immigration. Guests departing from Jeddah city must be checked-in on an outbound international flight. Guests must be in possession of a valid boarding pass for an international flight and a valid travel document to access Aerotel Jeddah. To reach the hotel, transit passengers must first clear the security, then take the escalator to level 2; the hotel is located next to Duty Free. Guests must ensure they have sufficient time to utilize the hotel. Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests checked-in luggage transfer during stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.4
Based on 52 reviews
Cleanliness: 6.4
Service: 2.8
Location: 6.4
Room Quality: 6.4
Amenities: 6.4
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 10
A
amer • couple • sa
10
2026-09-12 • via Nuitee
N
Nawel • solo_traveller • fr
10
2026-09-11 • via Nuitee
M
Mohammed • family_with_children • sa
7
2026-09-10 • via Nuitee
A
Amal • family_with_children • ca
9
2026-09-07 • via Nuitee
M
Martına Malloggi • solo_traveller • it
9
2026-09-06 • via Nuitee
M
Mohamade • solo_traveller • mu
9
2026-09-05 • via Nuitee
S
Sekhon • solo_traveller • in
10
2026-09-05 • via Nuitee
A
Arsonio • family_with_children • gb
7
2026-09-04 • via Nuitee
F
fouzia • couple • gb
7
2026-09-03 • via Nuitee
S
Sadat hussain • extended_group • ae
10
2026-09-02 • via Nuitee
G
giovanni • solo_traveller • it
8
2026-09-02 • via Nuitee
N
Nazeerah • family_with_children • fr
10
Peaceful
Pros:

Aimabilite

Cons:

C’était cool

2026-09-02 • via Nuitee
D
D.E • family_with_children • nl
1
Pros:

We had confirmed booking but when arrived they say full booked not even helping my kids sleeping in waiting room at the airport

Cons:

We had confirmed booking but when arrived they say full booked not even helping my kids sleeping in waiting room at the airport .

Tried to send message not even responding

2026-09-01 • via Nuitee
Z
Zahrah • solo_traveller • fr
9
2026-08-31 • via Nuitee
O
Orland
10
Transit stay in Jeddah.
Pros:

We had no problems or issues with the hotel. The staff were very helpful and seemed anxious to serve their guests.

2025-05-02 • via Nuitee
L
Lorenzo Pasquale
10
Strategic stop-over
Pros:

Very close to Gates. Fast check-in and very comfortable room.

2025-04-28 • via Nuitee
L
lucie
8
Pros:

A comfortable and very clean hotel easy to find....but.....no windows.its claustrophobic

2025-02-18 • via Nuitee
C
Cindy
6
Convenient but ..
Pros:

It was a decent hotel, no windows because it's inside the airport. Very convenient for long layovers but the man at check in was so rude. First, he wasn't there and I asked the other man who ran the lounge at the same site when he would be back. I got fuzzy answers such as "soon". When he didn't get back soon soon I got frustrated and demanded to know where he was and when he would be there. The man finally walked across the lobby to a windowless office and knocked on the door repeatedly. The man who was supposed to be at reception was inside doing who knows what, but not his job. He was mad that he was disturbed and was extremely rude to me. He wanted to turn me a way for an additional 2 hours, which was ridiculous because I was only staying in the hotel for about 8 hours. He was very difficult to work with and extremely grumpy. He also mislabeled my key card deposit. The people in the morning at the desk were much more responsive and friendly even though they had a difficult time finding my keycard deposit because it had been mislabeled by the man the night before. Because I had such a difficult time with the first man, I thought about giving this a one-star review, but the hotel was nice enough and it was super convenient for a long layover.

2025-02-18 • via Nuitee
A
Anna
10
Comfortable Long Layover
Pros:

Pretty expensive but so comfortable for a long layover! Took some time to check in but the room was clean and the bed was comfy

2025-02-18 • via Nuitee
A
Adriano
2
Attention !prix pour 6 heures dans la chambre
Pros:

Attention Aerotel affiché sur hôtel.com qu'on peut rester dans la chambre pendant 24 heures .Quand vous arrivez sur place vous découvrez que ce n' est pas vrai et que vous pouvez rester dans la chambres maximum 6 heures !!!, si vous voulez rester plus il faut payer pour 6 heures supplémentaires !.Cette information mensongere est honteuse ,

2025-02-11 • via Nuitee