Shaza Regency Plaza Al Madinah

Hotels
8.3 (3849 reviews)
Siteen Road, Northern Destrict , Al Madinah , sa

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Insects in bathroom
Issues with TV
Breakfast variety

Categories

Cleanliness
8
Some reviews mentioned issues with insects in the bathroom.
Service
8.56
Overall service was highlighted as fantastic by multiple guests, with specific praise for staff members.
Location
8.81
Many reviews praised the convenient and amazing location of the hotel.
Room Quality
8.46
Rooms were generally described as comfortable and clean.
Amenities
8.29
Standard amenities typical for this hotel tier.
Value for Money
8.04
Reviews indicated a high price point, affecting perceived value.
Food and Beverage
7.9
Some guests were not satisfied with breakfast variety, impacting ratings.
Overall Experience
8.37
Most guests reported a very positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:35

Property Description

Prime Location & Views
Centrally located in the heart of Al Madinah with views of the Uhud Mountain, Regency Plaza is the ideal choice for travelers seeking convenience and scenic beauty.

Comfortable Accommodations
All rooms at Regency Plaza are air-conditioned and well-equipped with modern amenities like flat-screen TVs, minibars, and safety deposit boxes, ensuring a comfortable stay for all guests.

Dining Options
Indulge in a variety of culinary delights at the hotel's main restaurant offering á la carte and international buffets, Grazie serving authentic Italian cuisine, and Harmony Café for light snacks and beverages.

Experience luxury and convenience at Shaza Regency Plaza Al Madinah - book your stay now for a memorable experience!

Important information:

Please note that because of local law, only Muslim guests can access the hotel and the Holy City of Medina.
Please note that the free on site parking is subject to availability when arriving at the hotel. It cannot be reserved before hand.

Kindly note that on the Holy Month of Ramadan from the 18/2/2026 to 20/3/2026 , suhoor will be served instead of breakfast, and dinner will be the Ramadan iftar meal. This means that breakfast refers to suhoor, and dinner refers to the Ramadan iftar meal.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for SAR 25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 3849 reviews
Cleanliness: 8
Service: 8.56
Location: 8.81
Room Quality: 8.46
Amenities: 8.29
Value for Money: 8.04
Food and Beverage: 7.9
Overall Experience: 8.37
J
Jasimdu • solo_traveller • sa
10
2026-06-26 • via Nuitee
S
SALMEEN • family_with_children • sa
10
Pros:

ممتاز

Cons:

السعر للموقع كان مرتفع نوعا ما

2026-06-26 • via Nuitee
علي • solo_traveller • kw
10
2026-06-25 • via Nuitee
H
Humloon • solo_traveller • kw
10
2026-06-25 • via Nuitee
عبدالله • extended_group • sa
10
شكراً لفريق الاستقبال والمقهى والباريستا 👍🏻👍🏻
Pros:

النظافه

Cons:

يوجد رائحه في الحمام ،، البوفيه الخضار بعضها غير طازج واتمنى التنويع لإن الأكل اغلبه فلفل او كاري

2026-06-24 • via Nuitee
K
KG • family_with_children • sa
10
Pros:

Staff, breakfast quality and variety, parking, location, value for money

Cons:

Nothing

2026-06-24 • via Nuitee
M
Michelle • family_with_children • au
10
2026-06-23 • via Nuitee
مروان ضليمي • solo_traveller • sa
8
Pros:

شكرا

2026-06-23 • via Nuitee
M
Maamoon • solo_traveller • sa
6
2026-06-22 • via Nuitee
R
rami • extended_group • sa
9
2026-06-19 • via Nuitee
امنية • extended_group • sa
10
2026-06-18 • via Nuitee
M
Mohammed • extended_group • sa
9
2026-06-15 • via Nuitee
فاطمة • extended_group • sa
8
2026-06-09 • via Nuitee
F
fuoad • couple • sa
10
Pros:

موقع الاقامه ممتاز والخدمه ممتازه وكل شيء ممتاز بصراحه

Cons:

البوفيه لايرضي جميع الاذواق
ولاتوجد مواقف كافية للسيارات

2026-06-09 • via Nuitee
B
Bassam • couple • sa
9
2026-06-07 • via Nuitee
M
Muhammad Saad • family_with_children • sa
9
Very good experience
2026-06-06 • via Nuitee
S
Sindi • family_with_children • sa
6
2026-06-05 • via Nuitee
خديجة • solo_traveller • sa
10
2026-06-04 • via Nuitee
R
riza • couple • sa
8
2026-06-04 • via Nuitee
M
MOHAMMED MIRZA JALEEL • family_with_children • sa
8
A memorable stay with excellent staff and hospitality. Room for improvement in parking Management
Pros:

Location:
The location of the hotel is excellent and very convenient.

Staff:
The staff, especially the housekeeping team, were outstanding. A special mention goes to Mr. Maheboob and Mr. Suman, who were exceptional in their work—highly customer-focused, polite, and hardworking. Shaza deserves appreciation for hiring such dedicated individuals.

Hospitality:
The overall hospitality was commendable. On the occasion of Eid, the hotel provided thoughtful refreshments, and daily post-Dhuhr drinks were offered, which was especially refreshing during the summer days.

Breakfast:
The breakfast was very good, and we thoroughly enjoyed it.

Dining Options Nearby:
There are numerous restaurants located close to the hotel, making it convenient for lunch and dinner without any concerns.

Cons:

Parking Management:

The parking management needs significant improvement. During my stay (both day and night), I was unable to secure a parking space due to high demand during the Eid season. Despite following up multiple times over 2–3 days, no parking was provided.

Although the reception team noted my room number and assured me, they would inform me when a space became available, I was not notified. On my final day, I was informed that parking was still full; however, I later understood that spaces had been allocated to other vehicles.

I strongly recommend that Shaza implement a clear and fair parking allocation system, such as a first-come, first-served basis, to ensure transparency and better guest experience.

2026-06-04 • via Nuitee