CozySuites at Downtown Phoenix

The inside of the apt is great but you dont have a key and have to enter from the back and go around. There is laundry in the unit, which was great. And the parking was great. It is a bit loud in the area.

There was roaches on property

Need more blankets, mattress on sofa bed horrible-too thin-felt all the metal, better instructions-per leasing office many Cozy Suite clients come in needing assistance, unit has very noisy neighbors in unit-loud voices and music- very difficult to sleep.

Overall this location was booked for a tradeshow event we were attending.
Was nice, clean -the only downfall was checking in. After a long flight from the east coast, we a little hard to get inside the property.

Clean apartment. Had a little trouble getting into the building the first night, but had great communication with the rental company to resolve the issue. Had access to the pool, fitness room and game room which was nice.

Management is not on site or even in the same city! We signed up for a suite that was supposed to sleep 6 & I even communicated to them that there were 6 of us. When we got there, there were only 2 queen beds & NO pullout couch or extra twin bed. They refused to refund any money if we moved to a different hotel & there was not another unit available. I had to go buy 2 inflatable mattresses! Getting a hold of anybody was a nightmare! There were only 4 towels in our unit & 4 pillows. They did order us some more from target which was nice but we had booked a unit that was supposed to accommodate that! I spent so much time on my vacation just trying to remedy the problems!

Terrible Check in process & Communication

Unique vacation experience, more of an aparement style, but overall very quiet, tons of amenities in the building. Very easy neighbourhood to get out of to do day trips from!

The suite really needs to be updated with a new area rug very hazardous the corners are sticking up.

Bedrooms were spacious with comfy beds. Enjoyed sitting on the patio in the early morning as the city was waking up.

It was perfect for our family. We had everything we needed. Highly recommend just walking outside at night was a bit unsafe. I also recommend that you read the information sent to you for checking in well. Lots to learn but worth it!

The apartment was clean and comfortable. A parking permit was not left in the apartment as expected and it took several attempts at contacting the property in order to get the parking pass. I didn’t feel as safe walking in the neighborhood as I would have liked. This is of no fault of the property, just a note for people who plan to walk during their stay.

Altamente recomendable, lugar impecable, cómodo y céntrico.

The Rey apartments were right downtown Phoenix providing great dining and convenience yet it was very quiet and relaxing in the courtyard with the pool and gym.

The Rey apartments were right downtown Phoenix providing great dining and convenience yet it was very quiet and relaxing in the courtyard with the pool and gym.

Apartment was very spacious and such a relaxing place to stay! Though we did have a couple things we weren’t pleased with.
master bathroom Shower was dirty with hair all over, the light above shower was out so bathroom was very dark, and venting system did not work. The AC unit fan did not shut off the whole duration of our stay and when we tried to change system to cooler it said we needed to contact management. And the last thing that was probably our biggest issue was that the couch was dirty and we had to flip the cushion around to use the lesser of dirty sides. Just minor things we felt could use some attention, but would still highly recommend this place for a good, relaxing time and convenience of walking distance to convention center. We appreciated the shampoo, conditioner and body wash provided in both bathrooms. Oh and having a fridge with an ice maker and water dispenser!

The apartment was nice. A little difficult to get in, many steps. The key to the pool didn’t work but luckily someone let us in but couldn’t get in the next day because the key still didn’t work. Then one of the tenants made a comment that his girlfriend wouldn’t get in the hot tub cuz of the “things” she’s seen happening in it and that when I told my teenage girls to get out and at that point I also noticed algae on the side of the hot tub. Overall, we wouldn’t stay there again.

The people upstairs played loud, thumping music almost all night long. I didn’t get much sleep. The gym door wouldn’t open with the fob I had.