Mint House Menlo Park by Kasa

Hotels
8.7 (52 reviews)
550 Oak Grove Avenue , Menlo Park , us

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Clean amenities
Comfortable bed
Cons:
Noisy from the train
Unmade bed upon arrival
Dirty bathroom issues

Categories

Cleanliness
7.94
Several mentions of issues with cleanliness, including unmade beds and dirty bathrooms.
Service
8.41
Front desk staff were helpful, but some service issues were encountered during check-in.
Location
9.45
Great location; convenient and secure.
Room Quality
8.4
Room was clean and well-maintained, but noisy due to nearby train.
Amenities
8.43
Good amenities, but parking charges were a disappointment.
Value for Money
8.89
Quality generally aligns with price, though parking fee changes affect perception.
Food and Beverage
8.94
Standard quality for this hotel tier.
Overall Experience
9.11
Mixed feelings due to noise and cleanliness issues, but overall enjoyed the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:05

Property Description

Luxurious Amenities

Experience the ultimate relaxation at Locale Menlo Park with its hot tub, fitness room, and outdoor fireplace. Enjoy the convenience of complimentary WiFi and private parking throughout your stay.

Spacious and Well-Equipped Units

Each accommodation boasts a balcony, fully equipped kitchen, flat-screen TV, and a washing machine. Relax in the comfortable seating area and enjoy the convenience of a dishwasher, oven, and coffee machine.

Outdoor Pool and Terrace

Unwind by the year-round outdoor pool or take in the views from the terrace. Whether you're here for business or leisure, Locale Menlo Park offers a perfect blend of comfort and convenience.

Book now to indulge in a luxurious stay at Locale Menlo Park and make unforgettable memories!

Important information:

For stays longer than 30 nights, guests will receive an electronic lease agreement which must be signed prior to arrival.

This property features contactless self check-in. After booking, you will receive a link to verify your identity and provide a card for incidentals via our secure verification portal. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

You are prohibited from placing any items on patios, balconies, or anywhere else on the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 52 reviews
Cleanliness: 7.94
Service: 8.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.11
solo_traveller us
8
Pros:

Apartment was good and clean.

Cons:

Most of the "electrical blinds" did mot work. They needed new batteries and I was afraid to pull on the string to open them, in case that broke the mechanism. So we ended up staying in a darker home even with all the windows. This should be corrected.

The biggest issue is the garage that costed me $5000 in car repairs as rats on B2 chewed up my cars suspecting wires requiring the wires and compressor to be changed. I had to leave my car 8 hours drive away and will need to make a second trip only to pick the car up. Even though the customer service showed a lot of supprt in words, I am really disappointed that they smirked complete responsibility to even bring this up with the garage at Springline.

I followed exact instructions provided to park the car where they suggested. Of course they mention that garage is maintained by third party but that does not mean they cannot push a complaint with that garage. Also this 3rd party front is a complete sham. Garage is owned by springline but so is the apartment complex. The whole building is springline. The apartment is owned by springline, maybe under a pseudo another company. Very disappointed.

2026-07-07 via Nuitee
J
Juli family_with_children us
10
2026-06-02 via Nuitee
E
Emily family_with_children ch
8
2026-04-27 via Nuitee
N
Nassim family_with_children de
10
2026-04-12 via Nuitee
K
Kasra couple us
1
The room was next to the rail road crossing and trains come through all day and night time.
Pros:

Location

Cons:

They try to charge you for items after you checked out. They charged me extra $50 for a 12 x 12 white face wash cloth that got stained by my wife lipstick!!!!
That is why you use the face wash cloth and that’s why it is white so you can bleach wash it. And it does not cost $50 for a 12 x 12 white wash cloth.

2026-04-09 via Nuitee
B
Brendan solo_traveller gb
5
Work trip
Pros:

Great facilities, full kitchen and filtered water through the fridge. Comfortable bed.

Cons:

When I arrived my bed had not been made up, and looked like someone had given up half way through. So I had to do that myself, and unfortunately did not have any pillow cases for a few days.

The Caltrain is incredibly loud. I like ambient city sounds like busy roads and trains, but the Caltrain has bells and horns that start at 5am and repeat every 30 minutes until 7, when it is every 15 minutes. The property provides ear plugs, but I can’t overstate just how insanely loud the train is.

2025-10-05 via Nuitee
A
alesia
4
Pros:

Apartment is facing the railroad / Caltrain station which makes it impossible to get any sleep as the it’s so incredibly loud even with the provided earplugs.

2025-09-17 via Nuitee
C
Cheryl partner
2
Pros:

- Parking was difficult
- I never got to checkin as the door wouldn't open for me.
- Lobby bathroom had male pubic hair in the urinal. It was a single, non-gender bathroom.
- Front desk was good but couldn't get me access to the room. Whole effort was Byzantine and probably violated several disability laws. Looking into a lawsuit.

2025-09-11 via Nuitee
R
Rutigliani family_with_children it
10
Amazing! would definitely recommend and come here again!
Pros:

The place was amazing!!! The amenities were clean and well taken care of. The location was great!

2025-08-22 via Nuitee
B
bernard couple gb
10
2025-08-19 via Nuitee
D
Danjue family_with_children cn
9
还是很喜欢这家酒店。 除了有点贵。
Pros:

地理位置很好,方便,安全。 酒店房间也很干净,设施齐全。

Cons:

酒店停车库,以前不收费的。 现在的收费方法,每次进出都要收费,说是一天最多20美元,但有一天多收我的费用了。

2025-08-07 via Nuitee
S
Stephen extended_group us
7
Pros:

Large, new and clean

Cons:

The access codes were clumsy, didn’t work on occasion and locked me out of the property for 10 minutes.

2025-08-04 via Nuitee
M
Mary family_with_children us
10
2025-07-21 via Nuitee
J
Jing couple gb
10
2025-07-20 via Nuitee
C
Carter review category business travellers au
9
Superb
Pros:

everything, service and location are brilliant.

Cons:

Noise from caltrain but fine, as it stops after 1am before I go sleep.

2025-05-03 via Nuitee
B
Bernard solo traveller gb
9
Superb
2025-03-11 via Nuitee
S
Simplitius review category business travellers ph
10
My second was pleasurable as the first one...
Pros:

Everything

Cons:

None..

2025-01-12 via Nuitee
V
Verified traveler
10
Holiday Gem
Pros:

Very comfortable apartment with full kitchen washer and dryer. We stayed 5 nights and hosted a small gathering for the holidays. Will definitely be coming back! Pool is lovely, it’s heated and a nice size spa. Did not use workout room but looked well equipped. It is near the train tracks but building is very new with great construction so barely heard the train whistle.

2024-12-26 via Nuitee
K
Kathryn young couple gb
8
Ideal location
Pros:

nice location

Cons:

Could have been more explicit about the parking & it's cost

2024-12-23 via Nuitee
B
Brian young couple us
10
Exceptional
2024-12-23 via Nuitee