STEPS Batumi Hotel & Suites

Hotels
7.9 (610 reviews)
2 Lortkipanidze Street , Batumi , ge

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Unpleasant smells
Noise issues
Inconsistent food quality

Categories

Cleanliness
7.04
Some reviews mentioned issues like unpleasant smells and standard cleanliness.
Service
8.51
Positive sentiments about staff being friendly and helpful.
Location
8.55
Good remarks on the location, with many stating it was convenient and accessible.
Room Quality
7.5
Rooms were spacious and comfortable, but some had issues with noise and pillows.
Amenities
8.03
Generally seen as standard for this hotel class with some complaints about the pool.
Value for Money
7.99
Many guests felt they received a good deal for the price, despite some drawbacks.
Food and Beverage
8.04
Reviews praised breakfast but also noted food quality inconsistencies.
Overall Experience
7.51
Mixed feelings with many enjoying their stay but highlighting significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:46

Property Description

Luxurious Accommodation
Experience a lavish stay at STEPS Batumi Hotel & Suites, boasting 5-star rooms with balconies and mesmerizing sea views. Each room is equipped with modern amenities like air conditioning, flat-screen TVs, and a fridge for your convenience.

Convenient Location
Situated just 600 meters from Batumi Beach, our hotel offers easy access to popular attractions such as the Ali and Nino Monument. With Batumi International Airport only 3 km away, and a paid airport shuttle service, your travel convenience is our priority.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk and concierge service, ensuring all your needs are met promptly. Take advantage of our free WiFi and private parking during your visit. Book your stay at STEPS Batumi Hotel & Suites for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Wed, Oct 15, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 610 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 7.51
G
giorgi • solo_traveller • ge
9
2026-04-15 • via Nuitee
G
Giorgi • couple • ge
10
Pros:

vsio panravilas otlichni otel

2026-04-14 • via Nuitee
A
Ali • couple • sa
10
Pros:

An employee named David❤️❤️

2026-04-14 • via Nuitee
Y
Yüksel Candemir • extended_group • tr
10
2026-04-13 • via Nuitee
S
Samat • solo_traveller • kz
8
2026-04-13 • via Nuitee
N
Nino • couple • ge
7
Адрес указано неправильно
2026-03-30 • via Nuitee
Žygimantas • family_with_children • lt
10
2026-03-29 • via Nuitee
T
Tako • couple • ge
10
2026-03-25 • via Nuitee
T
Tako • extended_group • ge
10
2026-03-25 • via Nuitee
N
Nikoloz • solo_traveller • ge
10
Everything was tidy and well organised.
Pros:

Location,
Personnel,
Cleanliness,
Little noise,
Services,
Organisation,
Planning,
Utilities,

2026-03-18 • via Nuitee
J
Joseph • family_with_children • ae
10
Great stay
Pros:

Clean and very comfortable room. I got a nice upgrade. Shota at reception was very helpful. Great location.

Cons:

Nothing

2026-03-18 • via Nuitee
E
Elżbieta • couple • pl
9
Super pobyt ,blisko pięknego bulwaru
Pros:

Lokalizacja

2026-03-14 • via Nuitee
S
Shota • couple • ge
10
2026-03-08 • via Nuitee
I
Iana • couple • tr
7
Pros:

The room was clean and warm, and had all the necessary amenities.

Cons:

The staff at the restaurant and the spa lack basic knowledge of English or Russian, so it was hard to communicate with them. In addition, some improvements need to be made at the spa. The steam bath wasn’t heated enough. The receptionist was called to adjust the temperature; she consulted someone on the phone, but it didn’t help. It was outrageous because a week prior to our stay they had assured me that they had just completed renovation work and that both the sauna and the steam bath were working properly. Secondly, the floor in the men’s locker room was wet, and my partner slipped and almost fell. The fact that they do not have rubber anti-slip mats is against safety regulations. Thirdly, the heating in the breakfast area was off this morning, and it was very cold, even though the temperature outside was +6°C. I had to keep my puffer jacket on while eating.

2026-03-01 • via Nuitee
M
MAYA • couple • ge
10
Pros:

It was very clean and the front desk was very nice

Cons:

Nothing

2026-02-28 • via Nuitee
мария • family_with_children • am
10
Pros:

Понравилось все. Атмосферное лобби, отзывчивый персонал, вкусный завтрак, чистота общих территорий и уютный номер.

Cons:

Жаль, что погода была дождливая

2026-02-28 • via Nuitee
T
Tea • solo_traveller • ge
10
Pros:

location and the staff was very nice

2026-02-28 • via Nuitee
T
Teo • couple • sa
10
Good apart hotel
2026-02-27 • via Nuitee
L
Liana • solo_traveller • ge
10
Best hotel in Georgia comparing price and quality
Pros:

I really enjoyed my stay in Steps, the staff is very friendly and welcoming. Room was nice, very clean and the view was amazing.

2026-02-26 • via Nuitee
A
Arthur • family_with_children • fr
10
2026-02-23 • via Nuitee