Neptun Palace Kvariati

Hotels
•
Independent
9 (1 reviews)
Batumi, 6010 , Batumi , GE
995-593554545

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Children allowed

Facilities

Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Outdoor pool - seasonal
Steam room
Elevator
Playground on site
Free self parking
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Good pool
Proximity to beach
Cons:
Limited gym and sauna access
Small room issues
Noise complaints
Late cleaning service
Expensive restaurant
Blocked views

Categories

Cleanliness
8.5
Reviews frequently highlight the cleanliness of rooms, indicating a high level of satisfaction in this category.
Service
7.5
While staff have been noted as friendly and helpful, there are complaints about specific services such as cleaning times and availability of amenities.
Location
8.7
The proximity to the beach and public transport has been consistently praised, making the location highly rated by guests.
Room Quality
6.8
Guests have found rooms to be comfortable with good furniture, though some have reported issues with room size and noise.
Amenities
5.5
The unavailability of advertised amenities like the gym and sauna has negatively impacted this score, despite positive remarks about the pool.
Value for Money
6
Mixed reviews on this aspect, with some guests finding the hotel reasonable, and others questioning the value based on the lack of expected services.
Food and Beverage
6.2
While the quality is not heavily critiqued, the high cost of the hotel restaurant seems to be a point of contention for guests.
Overall Experience
7.4
Despite some shortcomings, the majority of guests report a positive experience and indicate a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-29 18:10

Property Description

Beachfront Location
Wake up to the sound of the waves and enjoy direct access to the beach for a relaxing time in the sun.

Relaxing Amenities
Unwind in the steam room or take a refreshing dip in the seasonal outdoor pool.

Convenient Services
Benefit from services like dry cleaning, 24-hour front desk, and luggage storage for a hassle-free stay.

To experience beachfront bliss and convenient amenities, book your stay at Neptun Palace Kvariati now!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • The seasonal pool will be open from May 01 to September 30.
  • Pool access available from 10:00 AM to 9:30 PM.
  • No pets and no service animals are allowed at this property.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Children and extra bed policy

    Children welcome

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 1 reviews
Cleanliness: 8.5
Service: 7.5
Location: 8.7
Room Quality: 6.8
Amenities: 5.5
Value for Money: 6
Food and Beverage: 6.2
Overall Experience: 7.4
J
Julia • family
8
Pros:

A 4-star hotel should provide water to its guests. Also, sauna is paid for separately per guest not per group, which makes no sense and is quite expensive. Other than that it is a very nice place.

2024-07-21 • via Nuitee