Chakana Hotel Boutique Mariscal

Hotels
Independent
10 (88 reviews)
JUAN RODRIGUEZ, N24-262, Quito, Pichincha, 170528 , Quito , EC

Pets allowed

Facilities

Free breakfast
Meeting rooms
24-hour front desk
Continental breakfast
Free breakfast
Meeting rooms
Airport transportation - pickup (surcharge)
Free continental breakfast
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
See all facilities

Review Highlights

Pros:
Excellent service
Clean and well-maintained rooms
Great location
Delicious food
Cons:
Some noise from nearby bars
Size of rooms could be larger

Categories

Cleanliness
10
Many reviews mention cleanliness as a positive aspect of the hotel, emphasizing the well-maintained rooms.
Service
10
The staff's hospitality and helpfulness were highlighted repeatedly, indicating outstanding service.
Location
10
The location is frequently praised for its convenience and accessibility to local attractions.
Room Quality
10
Rooms are described as comfortable and well-decorated, though some mention the size as a bit small.
Amenities
10
Amenities are generally well-received, although some guests noted areas for improvement like coffee facilities.
Value for Money
10
Guests feel they received good value, considering the quality of service and facilities provided.
Food and Beverage
10
The food quality, including breakfast, is frequently praised, making it a strong point of the hotel.
Overall Experience
10
Overall, guests had an exceptional experience, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:07

Property Description

Historic Charm
This charming hotel, built in 1950, offers a unique and historic experience for guests looking to immerse themselves in the culture of Quito.

Dining and Relaxation
Indulge in delicious meals at Uku Pacha and unwind with a drink at the bar/lounge. Start your day right with a complimentary continental breakfast before exploring the nearby attractions.

Convenient Location
Situated in La Mariscal, just a short walk from Foch Square and La Mariscal Craft Market, this hotel provides easy access to key landmarks and entertainment venues.

Ready to experience the charm of Chakana Hotel Boutique Mariscal? Book your stay now and create unforgettable memories in Quito.

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Airport code: UIO

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

10
Based on 88 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
V
Victoria couple us
9
Pros:

The room, shower, and bed were comfortable. Staff was great. Ubers were very affordable. Breakfasts were good.

Cons:

Location was OK. Dinner meals in their restaurant could use some elevation.

2026-02-28 via Nuitee
R
Ruth Mayte couple mx
9
Buena ubicación
Pros:

La habitación es grande, tenían fruta, agua y té gratis en cualquier momento.

Cons:

Las ventanas no cerraban completamente, lo cual se escuchaba todo el ruido de afuera

2026-02-13 via Nuitee
V
Vlad couple gb
10
Pros:

Everyone was very nice. We asked if we could get a sandwich for 5am when we had to leave to catch our flight to galapagos and they did it for free. They also offered to store our luggage (we overpacked since we are on a longer trip) until we come back from galapagos. They also run a resturant next to the hotel and the food was great. Breakfast was tasty as well and we'll come back here in a month on our way back!

2026-02-11 via Nuitee
E
Emma couple fi
1
Very disappointed, not as promised
Pros:

The breakfast was great, otherwise we had a very bad experience.

Cons:

First of all there isn’t a 24-hour reception, that is a lie.
We arrived in the evening and it took a while for the owner to let us in from the street. She seemed quite off and didn’t even give us the keycard you need to access the building from the street, we only knew to ask for it since we had stayed at the other Chakana before. We were very hungry and didn’t have any water, we were told that there was a large party at restaurant and it would be an hour before we could go to there to get food. The owner offered to bring some water to our room, we waited for over half an hour for this but didn’t get any. We went back downstairs to look for the owner but she was nowhere to be found, at last she appeared and we were able to have some water and were allowed to go to eat. The restaurant was full so we had sit on some couches, not a problem, but there were also two dogs that were begging for our food and the staff and the owner did very little to get them away from us.
The next morning when we went downstairs for breakfast the dogs were there again and one was barking at us quite aggressively and no staff to be seen, luckily the dog calmed down. We noticed that apparently we were the only guests at the hotel.
Since there are no safety deposit boxes in the rooms, we had to leave our valuables at the reception when we left to explore Quito, we had done this without issues at the other Chakana. There was no one at the reception but we managed to talk to a cleaning lady who went to get the breakfast guy who took our valuables to put in a safety depost box.
When we got back to the hotel in the afternoon, there was no one there. No one. They had our room key and our valuables (including our passports). We tried to call their WhatsApp-number which was also supposed to be 24/7 like the reception. No answer. We send messages. No answer.

2026-02-10 via Nuitee
L
Leandro Martin couple ar
10
Pros:

La ubicación es muy buena, el personal excepcional, Ivone nos trato muy bien. Siempre recomiendo moverse con Uber desde allí.

Cons:

Puede ser un poco ruidoso por la próximidad a una calle principal

2026-02-09 via Nuitee
I
Indiiyah solo_traveller gt
10
Authentic Ecuadorean boutique comfort
Pros:

Great location. Great value for the price. The host is exceptionally kind. We loved our stay, the food was excellent. Anytime in Quito from now on, we know where to stay!

2026-01-30 via Nuitee
J
Jazmín MolHer solo_traveller ec
9
Pros:

La ubicación y atención amable de Ivonne

Cons:

Las sábanas, faltaban cobijas

2026-01-29 via Nuitee
C
Chirag couple us
10
GREAT Host, great location, will be back!
Pros:

Great location and an exceptionally friendly staff. Ivonne Cubides, the host, went above and beyond to accommodate us with our rooms and check-in/ check out process. She is absolutely fantastic and a joy to interact with. I will be staying again when I am back in Quito!

2026-01-21 via Nuitee
C
Christopher solo_traveller gb
10
Amazing Hotel - Staff, Ambience and Location.
Pros:

Amazing stay. Ivonne is just the perfect host and so helpful and informative. Superb location close to shopping malls, restaurants and bars. Walked the whole area day and night and is completely safe. Short taxi ride to old town where again is completely safe. Just apply common sense. Walked around there day and night and dined and had drinks. Many wonderful trips available within fairly short ride of Quito and would recommend. My room was enormous and the breakfast was delicious with fruits, cereal and eggs your way. I dined in the hotel restaurant my first evening and it was heavenly.
It was an amazing stay and I would highly recommend. It will be my go to place when I return. A very homely, caring feel which you rarely get at big hotels and chains.

Cons:

Nothing at all. Possibly tea/coffee in the room but there is complimentary all day at reception restaurant which is approx 10 feet away !😄

2026-01-19 via Nuitee
E
Eunsook couple us
9
Pros:

Breakfasts were very good, and the front desk service was great

2026-01-19 via Nuitee
M
Melissa extended_group co
10
Comodidad y comida deliciosa
Pros:

Lo amable del personal , la comida tan deliciosa

2026-01-19 via Nuitee
S
stephen taggart solo_traveller au
9
A restful oasis in a beautiful city.
Pros:

The bfast was best of my travels in chile, peru. each day was a different experience The staff (owners, Yvonne y Rodriguez) were ultra helpful and friendly as all the kitchen staff. Nothing was too much and always with a smile. I dont do reviews but decided this hotel was worth promoting.

2026-01-19 via Nuitee
E
Elisa couple uy
9
2026-01-19 via Nuitee
D
Desray solo_traveller us
9
Exceptional value for money in a charming homely hotel
Pros:

Exceptional hostess, so helpful and went out of her way to make our stay lovely , great location

2026-01-18 via Nuitee
P
Piley solo_traveller gb
9
2026-01-09 via Nuitee
D
David couple ec
10
2026-01-06 via Nuitee
H
hannah couple fr
10
Pros:

La decoración, el desayuno y sobretodo la amabilidad del personal.

2026-01-03 via Nuitee
J
Joe Fly solo_traveller be
9
Genoten van mijn verblijf
Pros:

Leuk hotel met een mooie inrichting. Zeer lieve gastvrouw die heel behulpzaam is en veel informatie kan verstrekken. Ze hielp me ook met een taxi naar de luchthaven.
De jacuzzi op de kamer is zeker een meerwaarde en het aangrenzende restaurant is fantastisch. Wat een lekkere smaken!

2025-12-15 via Nuitee
J
Julian couple de
9
2025-12-15 via Nuitee
N
Nadezhda couple pt
10
Perfect!
Pros:

Very beautiful and clean hotel, big comfortable beds, great shower, everything was perfect. Great location, lots of cool places around.

2025-12-05 via Nuitee