PYRAMID LUXURY HOTEL

Hotels
•
Independent
3 (2 reviews)
Best Zanzibar Mix, Kokoni , Zanzibar Town , TZ
255-759673911

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Wheelchair accessible
Free breakfast
Smoke-free property
Tours/ticket assistance
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Property Description

Convenient Amenities

Enjoy complimentary wireless internet access and concierge services during your stay. A delicious continental breakfast awaits you daily, ensuring a great start to your morning.

Featured Amenities

Benefit from dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free on-site self-parking adds to the convenience of your stay.

Cozy Guestrooms

Relax in one of our 10 guestrooms, complete with espresso makers and complimentary wireless internet. The bathrooms feature slippers for your comfort, and essentials such as laptop-compatible safes are provided.

Experience comfort and convenience at PYRAMID LUXURY HOTEL in Zanzibar Town. Book your stay now and explore the nearby attractions within walking distance.

Important information:

* Free WiFi in public areas has a 5-device limit.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

3
Based on 2 reviews
H
Hannah • partner
4
Pros:

The accommodation is very central, easy to reach on foot with luggage from the ferry. Stone Town and the beach promenade are also a short walk away, and there are numerous restaurants and stores in the area.
However, the accommodation is too expensive for the service. The rooms are small, there is no wardrobe, the infrastructure is in poor condition, the washbasin and toilet in the bathroom are falling apart. The water was only sporadically warm. The bed linen was not clean. The internet did not work properly and there was no toilet paper. There was no variety at breakfast.
Thanks to a young lady who took her service very seriously and was friendly and respectful. The manager seemed uninterested and unfriendly.

2023-11-02 • via Nuitee
B
Bernadeta • family
2
Pros:

Upon check-in, there wasn't a welcoming attitude; we had to guide the receptionist through the check-in procedure since she did not seem to know what questions to ask. She did not cross-check anything and didn't even know whether we had paid for the booking.
We then were sat before the receptionist left without telling us where or what was happening. After a few minutes, she returned to take us to a room where the toilet wasn't working, not hot water and a pair of slippers in the room.

The building looked unkept, dirty and old; we left rightaway to look for another hotel, as we returned to check out after an hour the receptionist laughed when then kept us 20 minutes to take tax payment from us despite the PDQ machine not working due to connection whilst making inappropriate comments.
We asked for the GM's name and email address to which she responded with, "I don't have that information" After asking a few times, she gave us a fake email address.

Avoid this property as is the worst you could stay in Stone Town, lack of service and unprofessional staff. We even found her with a male at reception both with their feet up chatting as if they were at home.

2023-09-29 • via Nuitee