Willow Bay Resort

Hotels
7.7 (285 reviews)
7050 North Ocean Boulevard , Myrtle Beach , us

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great staff service
Good ocean view
Cons:
Very dirty
Old and worn-out rooms

Categories

Cleanliness
5.35
Several reviews cite extreme dissatisfaction with cleanliness; mentioned as 'deplorable' and 'very dirty'.
Service
9.31
Staff received praise for friendliness and helpfulness across multiple reviews.
Location
9.85
Location is highlighted positively, with multiple mentions of good ocean access.
Room Quality
6.31
Rooms described as old and in need of maintenance; beds were mentioned as 'creepy'.
Amenities
7.84
Some amenities like pools were mentioned as not being well maintained; kitchen poorly equipped.
Value for Money
7.3
Many reviews felt the pricing did not match the quality of accommodation.
Food and Beverage
8.34
No explicit criticism or praise for food was mentioned; kitchenette was under-equipped.
Overall Experience
7.32
Overall dissatisfaction due to multiple complaints about dirtiness and accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:19

Property Description

Luxurious Accommodation: With beautiful balconies and city views, our rooms offer a comfortable stay.

Convenient Amenities: Enjoy free WiFi, a fully equipped kitchen, and free private parking during your stay.

Nearby Attractions: Explore popular destinations like Myrtle Beach Boardwalk and Broadway at the Beach just a short drive away.

Book now for a memorable stay at Willow Bay Resort in Myrtle Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 285 reviews
Cleanliness: 5.35
Service: 9.31
Location: 9.85
Room Quality: 6.31
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 8.34
Overall Experience: 7.32
C
Crystal solo_traveller us
10
Pros:

The beach was literally steps away once you walk outside of the hotel & it wasn't far away from the Boardwalk & other activities in the area

2026-07-22 via Nuitee
T
Terra solo_traveller us
4
Pros:

The view

Cons:

No TV in the bedroom, the windows were so dirty you couldn’t really see out of them, even with air set low it was hot and uncomfortable in the room. And the room had strong mold smell.

2026-07-22 via Nuitee
F
franklin B solo_traveller us
4
La ubicacion es lo unico bueno
Pros:

Relativamente bien

Cons:

No es lo que te muestran en las fotos, esta deteriorado el interior

2026-07-09 via Nuitee
J
james couple us
10
Great stay . Incredible clean room with a perfect view
Pros:

Great location . Quiet . Relaxing and felt safe

Cons:

Heat wave in Myrtle beach . But this isn’t the fault of Willow bay

2026-07-09 via Nuitee
P
Porter family_with_children us
10
2026-07-09 via Nuitee
D
Dele couple us
1
Terrible experience especially for the amount of money I spent
Pros:

Nothing about it I liked

Cons:

Ran down looking. My room wasn’t clean

2026-07-07 via Nuitee
M
Michele family_with_children us
4
Great location but the facility needs some upgrades and more focus on getting the rooms cleaned.
Pros:

The location was great! Close proximity to restaurants activities and the beach is in the backyard.

Cons:

The facility is dingy and wasn’t that clean. My tub looked like it didn’t get cleaned, the porch was definitely not clean. Bird poop everywhere. An old bag of taco meat was left outside. The floors were un even and the appliances need a real upgrade. The staff was constantly MIA. We checked out around 8am no one is on until 9. I left a message for check out and around 1 no one had called me back so I called them three times before someone answered the phone. It was Fourth of July weekend so I asked for recommendations for fireworks and the girl at the desk gave a suggestion but wasn’t sure if it was definitely happening, which to me you should know where local fireworks are. The rating and other comments really did not match my experience.

2026-07-07 via Nuitee
D
Douglas Baca solo_traveller us
7
No me sentí bien y eso mermo la alegría a mis vacaciones
Pros:

El acceso a la playa

Cons:

No habían 🗑️ en las áreas compartidas y encontré cucarachas

2026-07-07 via Nuitee
E
Eddy extended_group us
6
Staff was excellent and professional, building needs to be renovated
Pros:

Close to beach

Cons:

Only 1 elevator very slow, description says “1 twin bed” but it’s actually a bunk bed in a very small closet type of room. Fridge is smack right next to the door so everytime you open the fridge you hit the door.

2026-07-06 via Nuitee
M
michael solo_traveller us
6
Pros:

I liked the location and the ocean front room

Cons:

The place wasn't clean, when I went to use the coffee machine. The machine still old coffee grinds with mold on it.

2026-07-06 via Nuitee
D
Douglas family_with_children us
10
Wonderful, fabulous! Great view! Perfect for my elderly mom!
Pros:

Looking at the beach from the balcony, location of the sun in the afternoons (shady balcony), being able to rent the chairs and umbrella, the good fresh seafood, and especially the friendly staff! Super nice crew! We felt so welcome here!

2026-07-01 via Nuitee
G
Gertha couple us
10
2026-06-15 via Nuitee
A
Amerson couple us
10
2026-06-15 via Nuitee
H
Heisler solo_traveller us
1
Lo peor
Pros:

Only the treatment of reception staff

Cons:

La limpieza pésima, las camas demasiado pequeñas, todo sucio, terminamos limpiando yo , fui a la tienda y busque útiles de limpieza , me sentía fatal .

2026-06-15 via Nuitee
D
Daswan extended_group us
4
2026-06-10 via Nuitee
A
Andrea couple us
1
I will never book again. They need new furniture due to it being dirty. I changed rooms twice n both room had dirty couc
Pros:

Great location

Cons:

It was dirty and not worth the money and the rooms was very hot

2026-06-10 via Nuitee
A
Amanda family_with_children us
1
2026-06-08 via Nuitee
T
Tiffany couple us
10
Perfect last minute reservation that turned our weekend disaster better!
Pros:

Great location…pleasant staff…clean room, did not see one bug! Room was full of towels and toiletries only thing I had an issue with was the room did not stay cool due to the big windows in the bedroom and living room..I recommend keeping all curtains closed to keep out some of the heat and maybe keep that room door closed, so it doesn’t affect the other living spaces. Room did have a floor fan that helped keep us comfortable while we slept! I will return to Willow Bay in the future!

Cons:

I enjoyed my stay!!

2026-06-08 via Nuitee
J
Jakeel family_with_children us
10
Pros:

Everything was nice I loved everything about the property I highly recommend !!!

Cons:

It was nothing I disliked

2026-05-29 via Nuitee
M
Martha Cristina Grooms solo_traveller us
8
2026-05-27 via Nuitee