Willow Bay Resort

Hotels
7.7 (261 reviews)
7050 North Ocean Boulevard , Myrtle Beach , us

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Hot tub/Jacuzzi
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Great staff service
Good ocean view
Cons:
Very dirty
Old and worn-out rooms

Categories

Cleanliness
5.35
Several reviews cite extreme dissatisfaction with cleanliness; mentioned as 'deplorable' and 'very dirty'.
Service
9.31
Staff received praise for friendliness and helpfulness across multiple reviews.
Location
9.85
Location is highlighted positively, with multiple mentions of good ocean access.
Room Quality
6.31
Rooms described as old and in need of maintenance; beds were mentioned as 'creepy'.
Amenities
7.84
Some amenities like pools were mentioned as not being well maintained; kitchen poorly equipped.
Value for Money
7.3
Many reviews felt the pricing did not match the quality of accommodation.
Food and Beverage
8.34
No explicit criticism or praise for food was mentioned; kitchenette was under-equipped.
Overall Experience
7.32
Overall dissatisfaction due to multiple complaints about dirtiness and accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:19

Property Description

Luxurious Accommodation: With beautiful balconies and city views, our rooms offer a comfortable stay.

Convenient Amenities: Enjoy free WiFi, a fully equipped kitchen, and free private parking during your stay.

Nearby Attractions: Explore popular destinations like Myrtle Beach Boardwalk and Broadway at the Beach just a short drive away.

Book now for a memorable stay at Willow Bay Resort in Myrtle Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.7
Based on 261 reviews
Cleanliness: 5.35
Service: 9.31
Location: 9.85
Room Quality: 6.31
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 8.34
Overall Experience: 7.32
T
Timothy family_with_children us
10
Wonderful stay..you won’t regret it..
Pros:

Absolutely wonderful,great location.no complaints at all!!

2026-01-19 via Nuitee
A
Aung family_with_children us
10
Pros:

Living area very clean convenience excellent.

2026-01-19 via Nuitee
C
Cristhian Rodiney family_with_children us
2
2026-01-19 via Nuitee
M
Melanie family_with_children us
1
My stay was definitely deplorable, and deceptive.
Pros:

Mary front desk was Great!

Cons:

This place is deplorable, not clean, beds for kids are in a closet, no TV in the maim bedroom , cabinet door hanging off. There are no updated appliances. The window in the bedroom faces the inside corridor. I didn’t enjoy the accommodations and my grandkids and husband were vvery uncomfortable. The description on the internet is no where near what this place looks like. It was very deceptive. In their off season they need to do a deep cleaning. Bird poop and feathers are every where in the inside corridor. This was my first trip since Covid and I couldn’t wait to get home. I think I’m due a full refund due to the deception and description of property. We were up all night due to a huge spider crawling on the ceiling in the closet bedroom. I sat up and slept Friday night on the sofa with the kids and husband sat up Saturday night because the kids refused to sleep in beds in the closet after seeing the Spider. I would like a full refund . I never order out and cook. This was my reason for staying here for the kitchnette. I was afraid to even turn the stove on . The burner eyes were so Rusty. Mary really try’s, but the owner or owners really need to invest some money and clean this place. The rug in the elevator looks like it’s been there since 1970. The things mentioned can easily be fixed. You know when you get on the elevator , immediately you’ve chosen the wrong accommodations. We were so uncomfortable the kids were up at 6:30 am on Sunday asking when we were leaving.We left the resort by 7:40. To have driven 6 hrs to get here and have sleeping and long conditions like this is absolutely mortifying.

2026-01-19 via Nuitee
M
Magali family_with_children us
8
Pros:

How it's close to the ocean

Cons:

There was no cleaning service

2025-10-05 via Nuitee
D
denisha family_with_children us
10
2025-09-13 via Nuitee
A
ashutosh family
4
Pros:

The property is old and needs maintenance, the pools and hot tub along with rooms were not well maintained. Beds were old and creepy. Ocean view was good but the price for the property did not meet its standards. The kitchen in the unit had hardly anything to cook and eat in. Reception staff was good and polite.

2025-09-06 via Nuitee
A
Alejandro couple us
10
2025-09-02 via Nuitee
D
David family_with_children us
10
2025-09-02 via Nuitee
D
Darrell family
10
Pros:

The customer service was excellent. The oceanview was spectacular and the bump beds was so comfortable.

2025-09-01 via Nuitee
T
Teresa couple us
10
Peaceful and comfortable
Pros:

It was amazing nice view

Cons:

Everything was good

2025-09-01 via Nuitee
S
Samantha family_with_children us
8
2025-08-31 via Nuitee
C
Christen family
10
Pros:

This was a very quiet and cozy not crowded spot for our family on a last minute vacation. We were pleased overall does seem to be some upgrading going on. The house keeper was wonderful very nice accommodating lady. We very much enjoyed our visit.

2025-08-29 via Nuitee
E
Erion family_with_children us
5
The location was perfect! The hotel itself is a bit old and needs some updates. The appliances whad
2025-08-23 via Nuitee
A
Ashley family_with_children us
4
2025-08-23 via Nuitee
C
Christopher couple us
10
2025-08-21 via Nuitee
F
Fernando extended_group us
8
2025-08-17 via Nuitee
L
Lidia family_with_children us
10
2025-08-12 via Nuitee
F
Flower family_with_children us
1
The hotel is a maximum of 1 star. It's worse than the cheapest motel. First of all, we were only all
Pros:

NOTHING!location is great

Cons:

Very dirty, old!

2025-08-08 via Nuitee
R
Roberto couple us
1
Cons:

La picina muy sucia no le dan mantenimiento,el elevador muy sucio y los cuartos estan muy biejos y se me iso muy caro el precio por lo que ofrecen no lo recomiendo

2025-08-04 via Nuitee