The Neela Boutique Hotel Stone Town

Hotels
9.4 (305 reviews)
ZHC House No. 67 Shangani, Stone Town , Zanzibar City , tz

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent staff service
Delicious food
Cons:
Lack of a pool
Limited storage in deluxe room

Categories

Cleanliness
9.25
The room was perfect, very clean and had everything we needed.
Service
9.95
The staff were incredibly friendly and made us feel welcome from the moment we arrived, providing consistent five-star treatment.
Location
9.75
The hotel is situated in the heart of Stone Town, close to many cultural attractions and local amenities.
Room Quality
9.25
The accommodations were beautifully decorated and designed, providing a warm and intimate feel.
Amenities
8.25
It would have been nice if the hotel had a pool and/or a gym; but it doesn’t and I knew that before arrival.
Value for Money
9.25
The food was delicious and fresh - worth every penny!
Food and Beverage
9.75
The breakfast was honestly to die for—fresh and beautifully prepared, making it something to look forward to every morning.
Overall Experience
9.75
Neela is one of those places you don’t just stay at—you experience it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:32

Property Description

Luxurious Accommodation
Indulge in 5-star luxury at The Neela Boutique Hotel Stone Town. Each room is elegantly furnished with modern amenities including air conditioning, flat-screen TV, and a private bathroom with complimentary toiletries.

Exceptional Services
Experience top-notch services at this hotel with a 24-hour front desk, concierge assistance, and a tour desk to help you make the most of your stay. Enjoy the convenience of room service and currency exchange during your visit.

Prime Location
Located just steps away from Stone Town Beach, this hotel is also close to key attractions like Peace Memorial Museum and St Joseph's Roman Catholic Cathedral. Don't miss the chance to explore Zanzibar from this ideal base.

Book now to elevate your stay at The Neela Boutique Hotel Stone Town.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ZNZ

Location

Guest Reviews

9.4
Based on 305 reviews
Cleanliness: 9.25
Service: 9.95
Location: 9.75
Room Quality: 9.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 9.75
Overall Experience: 9.75
A
Andreas • couple • de
6
Ungewöhnliches Hotel in der Altstadt von Sansibar
Pros:

Die zentrale Lage und das Gebäude in der Altstadt, freundliches Personal.

Cons:

Das Zimmer hatte keine schönen Blicke. Der Generator/Klimaanlage auf dem Dach war störend, insbesondere war ein Durchschlafen durch die Geräusche nicht möglich.

2026-04-20 • via Nuitee
B
Brenda • solo_traveller • ke
6
2026-04-14 • via Nuitee
M
Mathias • family_with_children • ae
10
2026-04-12 • via Nuitee
A
Adila • couple • gb
10
The hotel, service, staff and food were all excellent. Would highly recommend. It’s also located in the centre of Stone
2026-04-11 • via Nuitee
A
Adila • couple • gb
10
2026-04-11 • via Nuitee
P
peter • family_with_children • zw
7
Reasonable
Pros:

Rooms were clean and cool

Cons:

We arrived at around midnight and the night receptionist was very slow. It was frustrating to wait so long to get to our rooms. The rooms were fine but there was no view of anything but the street below. Relatively expensive for something fairly standard.

2026-04-10 • via Nuitee
G
Gregory • couple • us
10
Impeccable and delightful
Pros:

An immaculately decorated and constructed building. Incredibly comfortable rooms. All of the staff are unfailingly friendly and helpful.

Also the food at the restaurant was the best we had in Stone Town after eating around quite a bit!

Cons:

It really is 10/10. Bathroom layout is… intimate but not a big deal.

2026-04-09 • via Nuitee
W
Wendy M • couple • us
8
2026-04-09 • via Nuitee
A
Amanda • couple • zm
8
Pros:

Very central and great staff.

Cons:

Light on outside my bedroom window all night.

2026-04-08 • via Nuitee
T
Tito • solo_traveller • tz
10
2026-04-07 • via Nuitee
S
Salma • family_with_children • tz
4
2026-04-06 • via Nuitee
W
Wim • couple • be
9
Pros:

Kamers top, personeel heel vriendelijk en behulpzaam, super locatie

Cons:

Restaurant (diner/ontbijt) ok maar nog niet op het niveau van de rest van het hotel

2026-04-02 • via Nuitee
A
Anna • couple • se
9
An oasis in the city where you feel immediately at home
Pros:

Neela is an oasis in the middle of the town it is beautifully designed, the staff is so friendly and welcoming. You are feeling like home

Cons:

I liked everything by Neela

2026-03-29 • via Nuitee
A
Aleksandra • couple • rs
8
Good location and amazingly welcoming team!
2026-03-28 • via Nuitee
H
Hein • couple • za
10
An unforgettable experience - at a unique destination - within Stone Town's magic.
Pros:

From arrival to departure - the friendliness and professionalism of the entire staff impressed us. The beauty and comfort of the facility - right in the heart of Stone Town - is just amazing and so highlights the contrasts so ever present in Zanzibar.
The exceptional service throughout all three restaurants - the food - the view from the rooftop - all just an amazing experience. The proximity to other attractions - inclusive of the beach - just great.

Cons:

A swimming pool at the facility would have been great but obviously place in the heart of Stone Town, not always a practical option, due to limited space.

2026-03-23 • via Nuitee
E
Enrico Giacomo • couple • it
9
torneremo certamente
Pros:

posizione e pulizia

Cons:

colazione … pochissima varieta’

2026-03-15 • via Nuitee
T
Thomas • couple • cl
10
Maravillosa
Pros:

Todo

Cons:

Que el baño no tuviera puerta

2026-03-12 • via Nuitee
F
Faith • solo_traveller • gb
8
Pros:

Beautiful hotel, and staff super attentive. My room was really clean, comfortable and quiet.

Cons:

WiFi was not working while I was there, which was a bit frustrating

2026-03-09 • via Nuitee
E
Enrico Giacomo • couple • it
9
2026-03-09 • via Nuitee
J
Joke • couple • nl
10
Tophotel, heel goed ontbijt en vriendelijke medewerkers
2026-03-01 • via Nuitee