Hotel Boutique La Ronda by Chat Noir

Hotels
Independent
9.2 (24 reviews)
calle larga y presidente Borrero, 9-69, Cuenca, Azuay, 010118 , Cuenca , EC

Facilities

Free breakfast
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
ATM/banking
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Helpful staff
Good value
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.34
The room had mold and dirty stairs, indicating a lack of cleanliness.
Service
9.81
Super nice and helpful staff, contributing positively to the experience.
Location
9.85
Convenient location inferred from the reviews, although some details were lacking.
Room Quality
7.8
Room issues such as mold and dirty windows detracted from overall quality.
Amenities
9.33
Standard amenities in line with expectations for this hotel tier.
Value for Money
9.79
Provided good value relative to the experiences shared.
Food and Beverage
8.84
Breakfast was basic and could improve in variety and quality.
Overall Experience
9.81
Overall experience was positive despite some cleanliness issues; staff was highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:41

Property Description

Convenient Amenities
Enjoy complimentary wireless internet, concierge services, and a common area with a television. Indulge in meals at the restaurant or coffee shop and unwind at the bar/lounge. Wake up to a daily cooked-to-order breakfast.

Featured Amenities
Benefit from a 24-hour front desk, multilingual staff, and luggage storage. Free self-parking is available onsite for your convenience.

Individually Decorated Guestrooms
Relax in one of the 9 uniquely styled guestrooms with complimentary Wi-Fi, rainfall showers, and blackout drapes. Housekeeping is provided daily for your comfort.

Immerse yourself in the culture of Cuenca by staying at Hotel Boutique La Ronda by Chat Noir. Book now to experience comfort and convenience amidst the city's vibrant attractions!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Airport code: CUE

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 24 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 7.8
Amenities: 9.33
Value for Money: 9.79
Food and Beverage: 8.84
Overall Experience: 9.81
F
Flor family
10
Pros:

Bueno

2025-10-10 via Nuitee
A
Andreas
8
Pros:

Super nice and helpful staff - nice rooms - good breakfast

2025-08-15 via Nuitee
R
Ricardo
6
A mejorar
Pros:

The staff was great, the hotel could have been also great but It needed attentiin to details and a little maintainace. We were in the last floor and the stairs were dirty with dust and fluff, same as the room. Out room had a little mold in the ceiling and the bathroom shower door did not close completely so the floor arter three careful showers was extremely wet. Our room had a Windows that lead to an utility room. Also the lobby/cafetería área needed a little attention. Breskfast is the traditional one: cofee, juice, bread (although It was sándwich bread) and scrambled eggs.

2025-07-28 via Nuitee
J
JAIME
2
Pros:

La propiedad no me alojo por que ya habían vendido mi habitación

2025-07-21 via Nuitee
L
Liliana partner
4
Pros:

No recomendado, da mucho que decir con relación costo servicio se tenía mejor espectativa, en nuestra estancia la cama, sábana y cobija térmica tenían cabellos, con apariencia de no estar limpio, con olores desagradables, ya usados y no lo cambiaban. La ubicación buena pero no recompensa la higiene de los utensillos como tazas,platos,vasos y recalco la cama.

2025-06-16 via Nuitee
A
Alain
10
Pros:

Great

2025-06-05 via Nuitee
S
Sarah family
8
Pros:

Lo que no me gustó fue que la chapa de la puerta estaba en mal estado, pero de ahí muy bonito y el desayuno rico

2025-05-28 via Nuitee
G
Gilbert
10
Pros:

La atención muy buena y las habitaciones bien amplias me gustó porque el hotel se encuentra en una zona amplia de restaurantes y bares que es la calle larga

2025-05-09 via Nuitee
D
Diego friends
6
Pros:

The noice on the street. Awful

2025-04-10 via Nuitee
R
Rocio
10
Pros:

Bien

2025-04-09 via Nuitee
M
Mariana friends
8
Pros:

You can walk a bit to Pumapungo Museum and the historic center. Staff wss nice. The room was OK .

2024-07-22 via Nuitee
B
Barbara H
10
ótima localização, com bom custo benefício.
Pros:

Quando chegamos o local ainda estava desprovido de placa de identificação e ficamos um pouco perdidos por causa disso, mas brevemente um funcionário veio falar conosco e nos confirmou que era ali o local e já nos indicou onde poderíamos estacionar.

Pontos positivos: ótima localização, dá para visitar o centro histórico a pé, perto de mercados, restaurantes, bares, quarto e banheiro de bom tamanho, confortável, chuveiro delicioso, café da manhã simples mas gostoso e com tudo que eu costumo comer (frutas, pães, ovos, queijo, iogurte e variações de café).

Pontos negativos: se seu quarto estiver virado para a rua, pode ser bem barulhento. A Calle Larga tem muitos bares, restaurantes que estavam bem animados nas noites de sexta e sábado. O nosso estava virado para o lado de dentro então ouvíamos somente o barulho dos hóspedes e funcionários.
O estacionamento é incluído somente das 18h às 8h, demais horários são cobrados a parte (eles possuem convênio com o estacionamento). Na minha opinião esta informação deveria estar no anúncio.
O sinal wifi da TV era bem instável e travava bastante.

2024-06-19 via Nuitee
G
Gabriel Alejandro
10
Pros:

Excelente atención

2024-06-15 via Nuitee
V
Victor family
10
Pros:

.

2024-06-09 via Nuitee
R
RAMON family
10
Pros:

Only stayed one night while traveling. It was a great place to rest for the night. Very quiet.

2024-04-23 via Nuitee
M
MiguelilloMex Couples
2
DISGUSTING EXPERIENCE
Pros:

A DISGUSTING EXPERIENCE! I made a reservation in advance for a promotion, but when we arrived they told us that the price I paid was much lower and also that they couldn't give me accommodation because everything was occupied. THEY LEFT ME ON THE STREET only because the price was not suit them and since it was Easter weekend they did not want to accept my reservation when I had already paid at EXPEDIA. Besides that they refused to give my money back, saying that they had not received the payment either, when payments are made by Expedia until the stay is completed. Since it was a reservation that could not be cancelled, EXPEDIA was not going to return my money either. I had to call the police!!. They are CYNIC, INFORMAL and DISHONEST.

2024-04-02 via Tripadvisor
J
John
8
Pros:

Very friendly and nice staff. I don’t speak good Spanish and the staff spoke no English (except the owner). So the staff was most kind and willing to communicate via translation app. I enjoyed my stay.

2024-03-22 via Nuitee
C
Cristopher partner
10
Pros:

Perfecto

2024-02-26 via Nuitee
F
Francisco
4
Pros:

Ruido insoportable en las habitaciones cercanas a la calle

2024-02-14 via Nuitee
H
Hugo Alberto
10
Me sentí como en mi casa
Pros:

Sin duda alguna volvería a alojarme en este hotel. La atención del personal (Isac sos genial), la ubicación, las instalaciones y el desayuno estuvieron de 10. El parqueadero está a 1 cuadra.

2024-01-23 via Nuitee