Natura Gardens Galápagos Hotel

Hotels
•
Independent
6.4 (4 reviews)
Via al Camote, Barrio Bellavista, Bella Vista, Galápagos, 200105 , Bella Vista , EC
57-3156378124

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Facilities

Free breakfast
Free WiFi
Garden
Continental breakfast
Wheelchair accessible
Free breakfast
Front desk (limited hours)
Smoke-free property
Free continental breakfast
Outdoor entertainment area

Review Highlights

Pros:
Friendly owner and family
Cons:
Water shut off in building

Categories

Cleanliness
2.81
Water in the entire building was shut off for several hours, affecting cleanliness.
Service
6.78
Owner and family are very nice people.
Location
7.32
Standard quality for this hotel tier.
Room Quality
7.27
Standard quality for this hotel tier.
Amenities
7.3
Standard quality for this hotel tier.
Value for Money
7.26
Standard quality for this hotel tier.
Food and Beverage
7.31
Standard quality for this hotel tier.
Overall Experience
5.18
Reflects the overall feedback and specific events during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:50

Property Description

Relaxation at its Finest
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Delicious Dining
At Natura Gardens Galápagos Hotel, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.

Convenient Amenities
Featured amenities include laundry facilities and coffee/tea in a common area. Make yourself at home in one of the 14 guestrooms. Bathrooms with showers are provided.

Escape to Natura Gardens Galápagos Hotel for an unforgettable experience in Bella Vista!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

6.4
Based on 4 reviews
Cleanliness: 2.81
Service: 6.78
Location: 7.32
Room Quality: 7.27
Amenities: 7.3
Value for Money: 7.26
Food and Beverage: 7.31
Overall Experience: 5.18
M
Maurice
6
Pros:

One of three days water in entire building was shut off. Had to wait for several hours for water to return. Though Owner and family are very nice people

2025-09-22 • via Nuitee
C
Chandanie • friends
8
Pros:

Highland area which is colder. The town area is better for food option and transportation. However the staff is very helpful.

2024-08-31 • via Nuitee
R
Richard
2
Pros:

I had a terrible experience with Natura Gardens.
I arrived at 2:30 pm to find no one there and no information on checking in or how to contact anyone. I waited 2 hours and then walked up the road to find help. I found a man who made a phone call and said someone would be over shortly. I returned to the hotel and after 45 minutes a couple showed up. It was 6:30 pm and I was very hot and frustrated. I don’t speak much Spanish and they didn’t speak English but eventually they called someone. I don’t remember the whole conversation but when it became clear that I was going to be left alone and have to look after myself, my frustration boiled over and I said I was not staying and wanted a refund. She said I would have to get my money back from Orbitz and then told the gentleman to drive me back to town, which he did.
The hotel is very different from the description and pictures on the website. I don’t need a fancy hotel; I had been staying in places for $30 per night that were fine. I decided to pay more for a nice place but this was not it. The rooms were rather dingy and tired looking. The whole place was dusty and deserted. I am 6’ 3”, 250 pounds - I don’t scare easily, but this place gave me the creeps, reminding me of the motel in Hitchcock’s movie Psycho.
I never received an apology or money back and Orbitz said they were not able to get a refund- it was not clear if she refused the refund or if they had not been able to reach her to even discuss it.

2024-04-17 • via Nuitee
J
July Marlene Ruiz • family
8
Pros:

Esta ubicada en un lugar muy tranquilo.

2023-07-04 • via Nuitee