Hotel Cityzen Guayaquil

Hotels
Independent
9 (83 reviews)
Boyaca # 922 y Victor Manuel Rendon, 593 0987525283, Guayaquil, Guayas, 090101 , Guayaquil , EC

Pets allowed

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Wheelchair accessible
Elevator
Conference space
See all facilities

Review Highlights

Pros:
Great location
Friendly and attentive staff
Clean and comfortable rooms
Good value for the price
Cons:
Breakfast could be better
Occasional noise issues
Parking not very convenient

Categories

Cleanliness
9.14
Hotel is mentioned as very clean and well-kept.
Service
9.11
Staff is highlighted as very friendly and accommodating.
Location
9.15
Located near the main avenue and attractions, convenient for guests.
Room Quality
8.6
Rooms are spacious and well-equipped, noted for comfort.
Amenities
8.63
Includes breakfast, city tours, and good facilities.
Value for Money
9.09
Good price-quality ratio per guest feedback.
Food and Beverage
8.64
Breakfast is good but has some room for improvement.
Overall Experience
9.61
Overall excellent feedback with only minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:47

Property Description

Convenient Amenities
Enjoy complimentary wireless internet and concierge services during your stay at Hotel Cityzen Guayaquil.

Delicious Dining Options
Indulge in a satisfying meal at the on-site restaurant and start your day with a complimentary continental breakfast on weekdays.

Event Spaces and Transportation
With 861 square feet of event space, including a conference center and meeting rooms, this hotel is ideal for gatherings. Additionally, take advantage of the roundtrip airport shuttle service offered 24 hours a day.

Experience comfort and connectivity in one of the 43 air-conditioned guestrooms, with daily housekeeping and safes for your convenience. Explore nearby attractions like Centennial Park and Seminario Park, all within walking distance. Book your stay at Hotel Cityzen Guayaquil for a memorable visit to Guayaquil!

Important information:

  • Children may not be eligible for complimentary breakfast.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Airport code: GYE

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 44

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 83 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.61
A
anonimo solo_traveller mx
7
Pros:

Pasable

Cons:

No tenia agua caliente

2026-03-12 via Nuitee
S
salvatore nicola couple br
7
Pros:

El atendimiento de Gina es impagavel. Muy amable, atenciosa. Qualquer problema pueda surgir, ela intenta resolver. Ottimo !

2026-03-07 via Nuitee
M
Moncada Amores solo_traveller cl
7
2026-03-02 via Nuitee
F
Fernando Nuñez Rocha solo_traveller uy
7
No se que decir
Pros:

El servicio de lavanderia

Cons:

Apenas llegó mi cliente y pidió para guardar el auto, al salir ya le habían robado el espejo. El desayuno muy pobre y la habitación del hotel no es buena.

2026-02-22 via Nuitee
A
Andrés extended_group ec
9
Agradable.
Pros:

Buen servicio.

Cons:

Solamente fallo la puerta de acceso a la habitación.

2026-01-19 via Nuitee
J
Juan Francisco solo_traveller ec
10
muy buenas instalaciones
Pros:

el servicio que brinda

Cons:

no tengo nada que no me gusto

2026-01-19 via Nuitee
W
Walter couple de
8
2026-01-14 via Nuitee
G
Gabriela Briggitte family_with_children ec
10
Muy agradable
Pros:

Que las personas en el hotel son muy amables

Cons:

Que no tenga terraza

2026-01-10 via Nuitee
K
Keishi solo_traveller jp
9
居心地よく過ごせた
Pros:

スタッフが親切で必要なものが全て揃ってて過ごしやすかった 街の中心に位置して街歩きがしやすかった

Cons:

特に感じなかった

2026-01-09 via Nuitee
M
Manuel solo_traveller uy
9
Hotel muy bien ubicado con una muy adecuada relación precio-calidad.
Pros:

Hotel muy bien ubicado, a metros de la avenida 9 de octubre y proximo al malecón Bolivar con muchos restaurantes, supermercados y comercios en las cercanías. Frente a una estación de metrobus. Muy prolijo y muy limpio, con habitaciones amplias y bien equipadas. El personal de recepción es muy atento y de gran amabilidad. Se puede contratar un buen servicio de city tour que se realiza con vehiculo y conductor del propio hotel. Tambien ofrecen servicio de traslado hacia el aeropuerto o a la terminal terrestre.

Cons:

El desayuno es bueno pero podría ser aún mejor.

2026-01-04 via Nuitee
J
JUAN solo_traveller ec
10
2025-12-13 via Nuitee
R
Rodney Mijael solo_traveller ec
8
Bien
Pros:

La ubicación

2025-12-04 via Nuitee
D
Diego extended_group ec
8
2025-11-21 via Nuitee
N
Nelly solo_traveller ec
9
2025-11-21 via Nuitee
G
Gutierrez solo_traveller co
9
2025-11-18 via Nuitee
P
Paulo César couple br
5
Razoável
Pros:

Localização

Cons:

Noite toda não dormimos por conta de um barulho de fonte elétrica

2025-11-16 via Nuitee
J
jesus couple us
8
2025-11-15 via Nuitee
M
MADAI solo_traveller br
7
2025-11-10 via Nuitee
E
Ernesto solo_traveller ec
10
2025-11-10 via Nuitee
W
Williams solo_traveller au
7
2025-11-09 via Nuitee