Puruha Inn

Hotels
•
Independent
4.4 (4 reviews)
3801 Primera Constituyente, Riobamba, Chimborazo, 060102 , Riobamba , EC
593-986533945

listing image 1
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Pets allowed

Facilities

Free breakfast
Nature reserve
Fireplace in lobby
Free WiFi
24-hour front desk
Garden
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Location
Cons:
The hotel is NON-REFUNDABLE
Misleading pictures
Terrible room conditions
Mold and humidity issues

Categories

Cleanliness
2
Guests highlighted severe cleanliness issues, including mold and broken flooring.
Service
1
Service received overwhelmingly negative feedback regarding misrepresented rooms and overall poor condition.
Location
4
Despite being mentioned as a pro, guests felt misled by inaccurate representations of the hotel's actual condition.
Room Quality
1
Rooms were described as in terrible condition with broken flooring, humidity issues, and mold, leading to guests choosing not to stay.
Amenities
1
No specific mention of amenities due to major concerns regarding the hotel's overall state.
Value for Money
1
Guests felt heavily deceived by the price paid versus the actual quality and condition of the hotel.
Food and Beverage
1
No feedback on food and beverage as guests did not stay long enough to experience these services.
Overall Experience
1
The majority of guests had an extremely negative experience, leading them to avoid staying at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 10:27

Property Description

Garden Views and Amenities
Enjoy garden views and amenities such as complimentary wireless internet access and concierge services. Satisfy your appetite at the hotel's coffee shop/cafe. A complimentary continental breakfast is served daily from 8:00 AM to 9:30 AM.

Featured Amenities
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self-parking is available onsite.

Comfortable Accommodations
Make yourself at home in one of the 32 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Housekeeping is provided daily, and irons/ironing boards can be requested.

Book your stay at Puruwa Hostel today to enjoy these fantastic amenities and a prime location in the heart of Riobamba.

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

See all policies

Location

Guest Reviews

4.4
Based on 4 reviews
Cleanliness: 2
Service: 1
Location: 4
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
V
Verified traveler
2
Not what was expected
Pros:

Not the best experience. We booked the private room with a king bed for one night and the place was not very clean - dust everywhere, random roaches, and a musty smell. The toilet seat also did not stay up so you have to hang on to it just to use it. The shower head was also not working so water only came from the bottom of the basin. Also, despite what the booking says, there was no breakfast included. The staff was also nowhere to be found most of the time. Overall just not my cup of tea or what I had expected.

2025-04-19 • via Nuitee
D
Diana • family
2
Pros:

The pictures are not real, sheets were dirty (probably re used without washing) breakfast said from 7:30 and when we tried to get breakfast they said they had no idea we were having breakfast at that time, the place is truly in decay, floors broken, painting of walls is needed… I have photos if necessary

2025-03-21 • via Nuitee
R
Randy
10
Pros:

Great friendly staff! Comfortable bed!

2024-05-04 • via Nuitee
V
Verified traveler
6
Not so comfortable
Pros:

This place doesn't accept credit cards - yet, credit card information was collected from me during reservation process. No mention of cash only policy in the ad. There is no breakfast as mentioned in the ad either. Very loud - loud music, loud traffic, you can hear everything around you.

2024-01-21 • via Nuitee