Mercure Sibiu Arsenal

Hotels
•
Mercure
9 (706 reviews)
48 Bulevardul Victoriei , Sibiu , ro

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Curatenie
Personal amabil
Locatie excelenta
Camere moderne
Mic-dejun variat
Cons:
Lipsa saunei
Calitatea variabilă a mâncării
Probleme minore cu curățenia în zona piscinei

Categories

Cleanliness
8.46
Curatenia a fost apreciată, dar au existat comentarii despre unele zone neglijate precum piscina.
Service
9.93
Personalul a fost descris ca fiind prietenos și de ajutor.
Location
9.47
Locația este excelentă, aproape de parc și la distanță accesibilă de centrul orașului.
Room Quality
9.42
Camerele au fost descrise ca fiind mari, moderne și curate.
Amenities
8.45
Există facilități bune, dar lipsa saunei a fost menționată ca un dezavantaj.
Value for Money
8.41
Raportul calitate-preț a fost considerat decent pentru serviciile oferite.
Food and Beverage
8.46
Mâncarea a avut calitate variabilă, iar cafeaua și sucul au fost criticate.
Overall Experience
9.43
Experiența generală a fost pozitivă, cu dorința de a reveni.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:27

Property Description

Luxurious Accommodation with Top-Notch Amenities

Unwind and Stay Fit
Mercure Sibiu Arsenal offers a range of amenities to ensure a comfortable stay. From the indoor pool to the fitness center, guests can relax and rejuvenate during their visit. The free bikes provided also offer a great way to explore the city and stay active.

Delicious Dining Options
Indulge in a delightful culinary experience at the hotel's restaurant and bar. Guests can savor a buffet breakfast to start their day off right. The shared lounge provides a cozy setting to unwind with a drink after a day of sightseeing.

Convenience at Your Fingertips
With a 24-hour front desk, airport transfers, and free WiFi throughout the property, Mercure Sibiu Arsenal ensures convenience for all guests. The rooms are well-equipped with modern amenities, ensuring a relaxing and hassle-free stay.

Book your stay at Mercure Sibiu Arsenal for a memorable and enjoyable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SBZ

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for 75 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs RON 4 per hour.

Location

Guest Reviews

9
Based on 706 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 9.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 9.43
P
Petra • couple • at
10
2026-08-08 • via Nuitee
H
Hadas • solo_traveller • il
7
Pros:

מיטות נוחות, חדר מרווח, לובי נוח לישיבה

Cons:

ארוחת בוקר בלי מבחר, לא מתאימה לרמת המלון לא החליפו מגבות, כספת לא מחוברת, מרפסת בלי כיסאות בכלל,

2026-08-08 • via Nuitee
K
Karin • solo_traveller • at
9
Gute Lage, schönes Hotel
Pros:

Hotelanlage, Lage zentrumsnah, Bushaltestelle vor Hotel, Parkplatz, Frühstück

Cons:

Zimmerreinigung, schmutzige Kaffeetasse, keine Sitzgelegenheit am Balkon

2026-08-05 • via Nuitee
A
Anuj • family_with_children • at
2
Staff are just stressed out and for example I want to have for my child hot chocolate milk and service person told me ta
Pros:

Bed and pillow

Cons:

Service

2026-08-05 • via Nuitee
K
Kateryna • solo_traveller • ro
10
2026-08-04 • via Nuitee
D
Daniela Georgeta • solo_traveller • ro
8
Discutabil
Pros:

Locatia langa centru, camera spatioasa si patul confortabil

Cons:

Restaurantul in comun cu Ibis..Haotic si fara o mare diversitate, si o calitate slaba a produselor. Comparativ cu Mercure Cozieni calitate- mediocra!
Defecte in baie, mini racitorul de abia racea, calitate f proasta a hartiei igienice. La pretul f mare al camerei ma asteptam la alte conditii. Are aspiratii de 4 stele dar e de 3!

2026-08-02 • via Nuitee
B
BERKAN • solo_traveller • tr
7
2026-07-24 • via Nuitee
M
Mihai Catalin • family_with_children • de
10
Beautiful
Pros:

Everything,the Location,the Room especially, the Lobby Restaurant and the Reception Lady Personell, I don’t know her name and the Lady that served us at the Restaurant. I don’t know why the Music was not working at the Restaurant that day, maybe they stopped it by mistake. Really nice Hotel for Sibiu, Business Hotel but good. Very good.

Cons:

About the Property I cannot say that I didn’t like anything. Just Basic Breakfast, is normal for a 4* Hotel and I didn’t like the delayed Check-In, the Room was not ready at 15 O‘Clock, short Staff. Next time when I go there next year I expect it to be on time and a Sorry Gift.

2026-07-23 • via Nuitee
A
ANNE BENEDICTE • couple • fr
7
Décevant
Pros:

La piscine
Le restaurant avec personnel accueillant et top
Petit déjeuner

Cons:

Hôtel impersonnel
Accueil froid
Problème de climatisation
Pas d électricité et d eau chaude la première nuit mais c est normal nous a t on dit
Loin du centre ville
Balcon terrasse non aménagé avec vue sur chantier en construction et sur voisins
Je ne recommandes pas

2026-07-23 • via Nuitee
A
ANNE BENEDICTE • couple • fr
8
2026-07-23 • via Nuitee
O
Oleksii • couple • ua
10
2026-07-21 • via Nuitee
C
Ciupitu • couple • ro
10
2026-07-19 • via Nuitee
K
Kurt Georg • couple • de
10
Super! Immer wieder gerne
Pros:

Alles

Cons:

Nichts

2026-07-19 • via Nuitee
K
Kurt Georg • couple • de
9
Super für einen Städtetrip
Pros:

Alkes

Cons:

Beim Frühstück waren keine Kaffeetassen da (nur Pappbecher) und die Karaffe mit Trinkwasser stand die ganze Zeit leer da

2026-07-17 • via Nuitee
H
Hagen • solo_traveller • at
9
2026-07-17 • via Nuitee
P
Paulet • solo_traveller • ro
9
Pros:

Confortul

Cons:

Nu a fost ceva anume

2026-07-14 • via Nuitee
T
Tanja • couple • hr
10
Savršen
Pros:

Smještaj blizu grada,osoblje izvrsno,doručak vrhunski.

2026-07-13 • via Nuitee
V
Vasyl • extended_group • ro
9
2026-07-13 • via Nuitee
R
RVIs • solo_traveller • il
10
Pros:

Все

Cons:

Недостатков нет

2026-07-13 • via Nuitee
N
Nina • family_with_children • ro
8
Am supraviețuit , se putea și mai bine 😁😁
Pros:

Poziționare a față de centru , liniște , un hotel modern , cameră dotată cu tot ce trebuie,un mare plus în suita în care am stat erau 2 băi.

Cons:

Am avut ghinion sper să nu ne putem caza la ora 15 cu toate ca anunțasem ca venim între ora 12/15 cu 2 copii mici , apa caldă nu am avut seara , curățenia în cameră a fost făcută pe repede înainte ! Micul dejun cu produse de calitate inferioară pentru un hotel de 4 stele

2026-07-13 • via Nuitee