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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Wheelchair accessible
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Kid meals
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Heated pool
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Lower bathroom sink
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Emergency cord in bathroom
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Garage
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Swimming nearby
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Top-Notch Amenities
Unwind and Stay Fit
Mercure Sibiu Arsenal offers a range of amenities to ensure a comfortable stay. From the indoor pool to the fitness center, guests can relax and rejuvenate during their visit. The free bikes provided also offer a great way to explore the city and stay active.
Delicious Dining Options
Indulge in a delightful culinary experience at the hotel's restaurant and bar. Guests can savor a buffet breakfast to start their day off right. The shared lounge provides a cozy setting to unwind with a drink after a day of sightseeing.
Convenience at Your Fingertips
With a 24-hour front desk, airport transfers, and free WiFi throughout the property, Mercure Sibiu Arsenal ensures convenience for all guests. The rooms are well-equipped with modern amenities, ensuring a relaxing and hassle-free stay.
Book your stay at Mercure Sibiu Arsenal for a memorable and enjoyable experience!
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People no matter the age stay for 75 lei per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not possible) and costs RON 4 per hour.
Location
Guest Reviews
Super nice staff, comfortable beds, good breakfast.
Nothing to mention.
Bra frukost och sköna sängar
Lite långt ifrån centrum. Dock nära parken om man vill träna
The Property have a nice parking lot, good location , nice staff,and very good breakfast options 😊
Not so clean bathroom, and missing shower gel 😔
The room was ok, modern and clean ish.
The water in the pool was really warm and nice, but not very clean.
Breakfast was disappointing and definitely not what I would expect from a 4-star hotel. The selection was limited and of poor quality, the breakfast area was crowded and very dirty. The staff were insufficient and unable to cope with the volume of guests. Unfortunately, some guests were also quite uncivilized.
The pool area was overcrowded and very noisy, making it impossible to relax. In addition, some people were smoking IQOS indoors in an area that already lacked proper ventilation. There were also not enough sunbeds available.
I asked for a disposable comb, a basic hotel amenity, but was told that the hotel did not provide them.
Overall, I would rate this hotel as a 3* at best. Parking costs 45 RON per day, which I found rather expensive.
Alles
Nichts
Friendly and super helpful staff. Great breakfast selection. Had a lovely stay all in all.
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Nu mi a placut micul dejun, servicii f slabe dacă vorbim de un raport calitate preț!
Lovely pool, big room and friendly staff
Nu exista uscator de par in camera. Iluminatul din camera este prost conceput, iar in camera in care am stat nici nu functiona corespunzator.
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