Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Camere grandi e moderne

Categories

Cleanliness
9.32
Standard quality for this hotel tier.
Service
10
Standard quality for this hotel tier.
Location
10
Standard quality for this hotel tier.
Room Quality
9.82
Camere grandi e moderne.
Amenities
9.82
Standard quality for this hotel tier.
Value for Money
9.32
Standard quality for this hotel tier.
Food and Beverage
9.32
Standard quality for this hotel tier.
Overall Experience
10
Overall positive sentiment from the review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:38

Property Description

Luxurious Accommodation with City Views
Experience the charm of Lucca at Grand Universe La Residenza, offering stunning city views and a shared lounge. Located near iconic landmarks like Guinigi Tower and Piazza Napoleone, this property boasts a concierge service, lift access, and free WiFi. Each stylish unit features modern amenities including a flat-screen TV, air conditioning, and a private bathroom with bathrobes.

Convenient Facilities and Services
Enjoy the convenience of a safety deposit box, bike/car hire services, and a wardrobe in every unit. Whether you're exploring the city center within walking distance or cycling around the picturesque area, this aparthotel caters to all your needs for a memorable stay.

Explore Nearby Attractions
With the Leaning Tower of Pisa just 19 km away and Pisa Cathedral within reach, immerse yourself in the rich history and beauty of the region. Book your stay at Grand Universe La Residenza for an unforgettable Italian getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.7
Based on 7 reviews
Cleanliness: 9.32
Service: 10
Location: 10
Room Quality: 9.82
Amenities: 9.82
Value for Money: 9.32
Food and Beverage: 9.32
Overall Experience: 10
R
Richard • couple • us
10
2026-03-21 • via Nuitee
S
sabatino • couple • it
10
2026-03-15 • via Nuitee
T
Tara • couple • us
9
Overall a great stay in a great location, very much enjoyed the hotel
Pros:

Great location, spacious and well appointed room, clean and modern.

Cons:

The only complaint was the shower. Great water pressure but something about the design of it had a lot of water shooting on to the floor beyond the shower threshold making a wet mess of the bathroom floor.

2026-03-13 • via Nuitee
A
antonio • extended_group • it
9
Pros:

Camere grandi e moderne

2026-02-13 • via Nuitee
N
Nove • solo_traveller • ae
10
2026-01-24 • via Nuitee
R
Robert • young couple • au
8
Very good
Cons:

Crowds of Lucca comic convention

2024-11-04 • via Nuitee
K
Kerrie • family
10
Pros:

Staff were so friendly and helpful. The property is beautiful and it was so nice to be inside Lucca. Would definitely come back.

2024-02-17 • via Nuitee
B
Brendan • with friends • gb
10
Exceptional
2023-09-10 • via Nuitee
A
Alyssa • young couple • nz
10
Exceptional
2023-09-01 • via Nuitee
R
Roberta • friends
10
Pros:

Accoglienza eccellente, Residenza Melissa eccezionale.
Pulita, spaziosa, con un letto comodissimo e assolutamente silenziona nonostante la zona fosse molto frequentata.

2023-07-23 • via Nuitee
T
Tamara • review category business travellers • us
10
Beautiful, comfortable and convenient apartment. Made our stay in Lucca superb!
Pros:

Everything was perfect!

Cons:

The entire experience was excellent

2023-07-06 • via Nuitee