Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Kind staff
Charming atmosphere
Clean rooms
Cons:
Odor in some rooms
Limited breakfast variety
Issues with Jacuzzi

Categories

Cleanliness
8.14
The room was super clean and modern, but some guests reported issues with odors.
Service
8.91
Staff was incredibly helpful and kind throughout the stay.
Location
9.15
Excellent location in the heart of the city with all major attractions within walking distance.
Room Quality
8.6
Rooms were charming and modern, though some rooms were described as small.
Amenities
8.63
Good amenities, including a private spa, though some inconsistency in service was noted.
Value for Money
8.59
Standard quality for this hotel tier with a good service-to-price ratio.
Food and Beverage
8.14
Breakfast could have been more varied; some guests found it to be lacking.
Overall Experience
8.61
Overall, guests had a great experience with minor issues that did not affect satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:30

Property Description

Luxurious Accommodation
Experience comfort in air-conditioned rooms equipped with modern amenities, including free WiFi and a flat-screen TV with satellite channels. Select rooms even feature a kitchen for added convenience.

Top-Notch Services
From room service to concierge assistance, our staff is dedicated to ensuring a seamless stay. Enjoy the convenience of private parking, luggage storage, and multilingual receptionists always ready to assist.

Ideal Location
Located near popular attractions like Accademia Carrara and Gewiss Stadium, Palazzo Santo Spirito offers easy access to the best of Bergamo. Explore the city with ease, knowing Orio Al Serio International Airport is just 5 km away.

Book your stay at Palazzo Santo Spirito for a truly unforgettable experience.

Important information:

Children aged 16 and under are not allowed in the wellness center.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Airport code: BGY

Location

Guest Reviews

8.6
Based on 3970 reviews
Cleanliness: 8.14
Service: 8.91
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
C
Christian • extended_group • it
9
Pros:

Questa struttura onora tutte le stelle di appartenenza. Ottima pulizia nella camere e nelle zone comuni. Cortesia e professionalità del personale rendono il soggiorno degno di nota. Torneremo sicuramente!

2026-02-14 • via Nuitee
A
Alex • solo_traveller • it
10
2026-02-14 • via Nuitee
A
Angeliki • couple • gr
10
2026-02-14 • via Nuitee
E
Elise • couple • fr
4
Si vous n’y allez pas pour la salle de bain, c’est Ok
Pros:

Ce que j’ai aimé est : l’emplacement proche de tout, le petit-déjeuner très complet, le charme de l’hôtel, l’accueil.

Cons:

Ce que nous n’avons pas aimé : le logement était petit, pas hyper propre, la salle de bain très petite et la douche n’avait aucune pression, décevant pour le prix de la chambre.

2026-02-14 • via Nuitee
T
Talpos • couple • ro
6
Pros:

good location, good that we has a place to park, and the hotel is luxurious, and has a good well balance temperature inside.

Cons:

breakfast poor in selection, the sauna is not included in the price and it was not clear on the booking website, also extra charges on top for the city tax that were not mentioned in the Booking

2026-02-13 • via Nuitee
D
Dimitroula • solo_traveller • gr
9
2026-02-13 • via Nuitee
J
James • couple • us
10
I would definitely stay here again. The staff were fantastic. The restaurant is wonderful and the dinner we had was deli
Pros:

Comfortable bed and pillows. The shower was also perfect.

Cons:

The room was a bit too warm. I could not get the temperature to go below 16.

2026-02-13 • via Nuitee
D
Dimitroula • solo_traveller • gr
9
2026-02-13 • via Nuitee
C
cristina • family_with_children • es
8
Buen hotel pero desayuno decepcionante para ser un 4 estrellas superior
Pros:

El hotel es muy bonito porque es un palacio, tiene un patio precioso y tiene buena ubicación pero hay hoteles que tienen mejor ubicación.

Cons:

El desayuno, porque para ser un 4 estrellas superior, el desayuno era FLOJO, y había poca variedad y de calidad regular ya que los curasanes estaban un poco resecos, el zumo era de bote y estaba malo. El café fenomenal, eso sí pero he estado en hoteles de 3 estrellas con desayunos mucho mejor que este

2026-02-12 • via Nuitee
T
Titti • solo_traveller • it
8
2026-02-12 • via Nuitee
H
Huet • extended_group • fr
8
2026-02-12 • via Nuitee
M
Mónika • couple • hu
10
Beautiful hotel, great location, clean, staff is super friendly and helpful.
2026-02-12 • via Nuitee
N
Nataliya • extended_group • it
10
2026-02-12 • via Nuitee
S
STEFANO • couple • it
9
2026-02-12 • via Nuitee
J
Jorge • solo_traveller • es
9
Un fin de semana muy intenso
Pros:

Situación, comodidad y rapidez en el checkin. Desayuno muy completo

Cons:

El taxista que nos dejó en el hotel

2026-02-12 • via Nuitee
S
sergej • couple • ch
7
Cons:

Antwort im Parkplatz ist zu eng. Es ist eine Katastrophe.

2026-02-11 • via Nuitee
K
Katarzyna • family_with_children • no
10
Luksus opplevelse
Pros:

Velldig fint og luksus sted. Frokost helt fantastisk

Cons:

Alt bra

2026-02-11 • via Nuitee
M
Matteo • couple • it
9
Pros:

Albergo in posizione ottima, struttura storica molto curata, personale gentilissimo, camere moderne e pulite

Cons:

Macchinetta del caffè a colazione ha avuto diversi problemi in

2026-02-11 • via Nuitee
F
Flavia • couple • br
10
2026-02-11 • via Nuitee
S
Svitlana • couple • pt
9
2026-02-11 • via Nuitee