Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Kind staff
Charming atmosphere
Clean rooms
Cons:
Odor in some rooms
Limited breakfast variety
Issues with Jacuzzi

Categories

Cleanliness
8.14
The room was super clean and modern, but some guests reported issues with odors.
Service
8.91
Staff was incredibly helpful and kind throughout the stay.
Location
9.15
Excellent location in the heart of the city with all major attractions within walking distance.
Room Quality
8.6
Rooms were charming and modern, though some rooms were described as small.
Amenities
8.63
Good amenities, including a private spa, though some inconsistency in service was noted.
Value for Money
8.59
Standard quality for this hotel tier with a good service-to-price ratio.
Food and Beverage
8.14
Breakfast could have been more varied; some guests found it to be lacking.
Overall Experience
8.61
Overall, guests had a great experience with minor issues that did not affect satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:30

Property Description

Luxurious Accommodation
Experience comfort in air-conditioned rooms equipped with modern amenities, including free WiFi and a flat-screen TV with satellite channels. Select rooms even feature a kitchen for added convenience.

Top-Notch Services
From room service to concierge assistance, our staff is dedicated to ensuring a seamless stay. Enjoy the convenience of private parking, luggage storage, and multilingual receptionists always ready to assist.

Ideal Location
Located near popular attractions like Accademia Carrara and Gewiss Stadium, Palazzo Santo Spirito offers easy access to the best of Bergamo. Explore the city with ease, knowing Orio Al Serio International Airport is just 5 km away.

Book your stay at Palazzo Santo Spirito for a truly unforgettable experience.

Important information:

Children aged 16 and under are not allowed in the wellness center.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Airport code: BGY

Location

Guest Reviews

8.6
Based on 3970 reviews
Cleanliness: 8.14
Service: 8.91
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
G
Grzegorz • couple • de
10
2026-03-07 • via Nuitee
C
Claude • solo_traveller • fr
8
Pros:

Le très bon accueil des personnels de réception.
La situation de l'hôtel.

2026-03-06 • via Nuitee
H
HARRY • couple • gr
9
2026-03-06 • via Nuitee
E
Erika • couple • it
8
2026-03-05 • via Nuitee
I
Ioana-Andra • extended_group • gb
10
Excellent, highly recommended.
Pros:

Everything was perfect, staff were very friendly and location was great.

2026-03-04 • via Nuitee
C
Camilla • family_with_children • se
8
Pros:

Mycket bra frukost och lugnt och skönt läge mitt i stan

2026-03-04 • via Nuitee
V
Vincent • solo_traveller • fr
10
2026-03-04 • via Nuitee
R
Rik • couple • lt
9
Pros:

The room is very small

2026-03-03 • via Nuitee
B
Bénédicte • couple • fr
10
2026-03-03 • via Nuitee
L
Luciana • solo_traveller • it
8
2026-03-03 • via Nuitee
L
Laura • extended_group • es
9
2026-03-02 • via Nuitee
T
Tajana • extended_group • hr
7
Cons:

Soba je mirisala na vlagu.
Tuš je radio vrlo loše.
Iako je registracija vozila bila dostavljena unaprijed (jer se hotel nalazi u pješačkoj zoni, pa se za ulazak bez dozvole trenutno dobiva kazna), morali smo se prvo parkirati u garaži (pored hotela) i onda ponovo dati registarsku oznaku vozila pa se onda preparkirati.

2026-03-02 • via Nuitee
E
ELENI • couple • gr
9
2026-03-02 • via Nuitee
M
Mairi • couple • gb
8
Would stay here again.
Pros:

Great location, lovely staff, so helpful and welcoming.

Cons:

Breakfast needed better organising - food refilled more promptly and more than one coffee machine working to avoid queues.

2026-03-02 • via Nuitee
E
ellamic • couple • mt
10
Pros:

Everything room, place and breakfast

Cons:

Nothing

2026-03-02 • via Nuitee
L
Loughlin • couple • gb
9
Atmospheric, comfortable and clean
Pros:

Amazing old converted monastery with beautiful frescos. Clean and comfortable with pleasant, helpful staff. Close to lots of good bars and restaurants.

2026-03-02 • via Nuitee
J
Jarosław • couple • pl
8
We rested very well in the weekend.
Pros:

Location, service and cleanliness

Cons:

Room was smaller then declared. Extra charge for SPA

2026-03-02 • via Nuitee
S
Serge • extended_group • ch
9
2026-03-01 • via Nuitee
T
Tracey • couple • gb
8
2026-03-01 • via Nuitee
I
Ivana • couple • sk
10
2026-03-01 • via Nuitee