Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Kind staff
Charming atmosphere
Clean rooms
Cons:
Odor in some rooms
Limited breakfast variety
Issues with Jacuzzi

Categories

Cleanliness
8.14
The room was super clean and modern, but some guests reported issues with odors.
Service
8.91
Staff was incredibly helpful and kind throughout the stay.
Location
9.15
Excellent location in the heart of the city with all major attractions within walking distance.
Room Quality
8.6
Rooms were charming and modern, though some rooms were described as small.
Amenities
8.63
Good amenities, including a private spa, though some inconsistency in service was noted.
Value for Money
8.59
Standard quality for this hotel tier with a good service-to-price ratio.
Food and Beverage
8.14
Breakfast could have been more varied; some guests found it to be lacking.
Overall Experience
8.61
Overall, guests had a great experience with minor issues that did not affect satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:30

Property Description

Luxurious Accommodation
Experience comfort in air-conditioned rooms equipped with modern amenities, including free WiFi and a flat-screen TV with satellite channels. Select rooms even feature a kitchen for added convenience.

Top-Notch Services
From room service to concierge assistance, our staff is dedicated to ensuring a seamless stay. Enjoy the convenience of private parking, luggage storage, and multilingual receptionists always ready to assist.

Ideal Location
Located near popular attractions like Accademia Carrara and Gewiss Stadium, Palazzo Santo Spirito offers easy access to the best of Bergamo. Explore the city with ease, knowing Orio Al Serio International Airport is just 5 km away.

Book your stay at Palazzo Santo Spirito for a truly unforgettable experience.

Important information:

Children aged 16 and under are not allowed in the wellness center.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Location

Guest Reviews

8.6
Based on 4322 reviews
Cleanliness: 8.14
Service: 8.91
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
M
MATHIEU • solo_traveller • ch
8
2026-06-27 • via Nuitee
L
Laila • family_with_children • no
9
Fint familierom, nydelig hotell, super plassering.
2026-06-27 • via Nuitee
M
Magdalena • family_with_children • pl
8
A charming place with a historic soul.
Pros:

We really liked the room and the whole building. We came to the hotel earlier than expected but after a couple of minutes, our room was ready for us so it was really nice that we could have had our room before the official time of check in.

Cons:

On Sunday morning there were many people in the restaurant, so the staff was very busy so guests had to wait a longer moment for the clean cups and some other items. They were working really hard but weren’t able to serve high amount of guests.

2026-06-27 • via Nuitee
N
Nathalie • couple • fr
7
2026-06-26 • via Nuitee
G
Gerard • solo_traveller • nl
9
2026-06-26 • via Nuitee
B
Brice • solo_traveller • fr
8
2026-06-25 • via Nuitee
V
Vjekoslav • extended_group • hr
10
2026-06-25 • via Nuitee
I
Irene • couple • ch
10
Schöner Aufenthalt mitten in Bergamo
Pros:

Sehr freundliches Personal, sehr zentral gelegen. Es hat einfach alles gepasst.

2026-06-25 • via Nuitee
C
Christa • extended_group • at
8
Pros:

Sehr stimmiges Ambiente, vor allem der Innenhof sehr schön

Cons:

war eigentlich alles in Ordnung

2026-06-25 • via Nuitee
H
HGHM • couple • nl
9
Keurig hotel
Pros:

Centrale ligging

Cons:

Ondanks toezegging geen elektrisch laadpunt auto

2026-06-25 • via Nuitee
N
Nicole • couple • fr
5
Très moyen
Pros:

Le dîner, viandes excellente, serveur attentionné

Cons:

Petit déjeuner: impossible d’avoir des œufs au plat et serveuse désagréable.
L’emplacement entouré de parking.
L’ensemble est du niveau 3 étoiles pas 4.

2026-06-24 • via Nuitee
T
Ton • couple • nl
9
2026-06-24 • via Nuitee
S
Susanne • couple • ch
8
2026-06-24 • via Nuitee
A
Avraham • extended_group • il
8
2026-06-24 • via Nuitee
U
Ulrich • couple • at
8
2026-06-24 • via Nuitee
N
Nicki • extended_group • gb
8
Beautiful modern hotel with historical features
Pros:

Gorgeous hotel, comfy beds and helpful staff. Lovely modern rooms and gorgeous bar and rooms/courtyards to relax in.

Cons:

Breakfast was ok but we’ve had better.

2026-06-23 • via Nuitee
H
Humberto Jose • solo_traveller • br
9
2026-06-23 • via Nuitee
O
Orit • solo_traveller • il
9
Pros:

המיקום מצויין , השרות טוב. יש חניה בשטח המלןן. החדר טוב ומרווח יחסית.

Cons:

קשה לכוון את המזגן לטמפרטורה נעימה.
ארוחת הבוקר סטנדרטית..

2026-06-22 • via Nuitee
N
Noel • solo_traveller • fr
10
Pros:

Situation géographique proche du centre historique.
Parking privé
Amabilité du personnel qui parle français
Literie confortable
Restaurant de l'hôtel de bonne qualité et à prix abordable.

Cons:

Chambre un peu petite avec une salle de bain plutôt spacieuse

2026-06-22 • via Nuitee
M
Mario • couple • ch
8
2026-06-21 • via Nuitee