Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Kind staff
Charming atmosphere
Clean rooms
Cons:
Odor in some rooms
Limited breakfast variety
Issues with Jacuzzi

Categories

Cleanliness
8.14
The room was super clean and modern, but some guests reported issues with odors.
Service
8.91
Staff was incredibly helpful and kind throughout the stay.
Location
9.15
Excellent location in the heart of the city with all major attractions within walking distance.
Room Quality
8.6
Rooms were charming and modern, though some rooms were described as small.
Amenities
8.63
Good amenities, including a private spa, though some inconsistency in service was noted.
Value for Money
8.59
Standard quality for this hotel tier with a good service-to-price ratio.
Food and Beverage
8.14
Breakfast could have been more varied; some guests found it to be lacking.
Overall Experience
8.61
Overall, guests had a great experience with minor issues that did not affect satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:30

Property Description

Luxurious Accommodation
Experience comfort in air-conditioned rooms equipped with modern amenities, including free WiFi and a flat-screen TV with satellite channels. Select rooms even feature a kitchen for added convenience.

Top-Notch Services
From room service to concierge assistance, our staff is dedicated to ensuring a seamless stay. Enjoy the convenience of private parking, luggage storage, and multilingual receptionists always ready to assist.

Ideal Location
Located near popular attractions like Accademia Carrara and Gewiss Stadium, Palazzo Santo Spirito offers easy access to the best of Bergamo. Explore the city with ease, knowing Orio Al Serio International Airport is just 5 km away.

Book your stay at Palazzo Santo Spirito for a truly unforgettable experience.

Important information:

Children aged 16 and under are not allowed in the wellness center.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Location

Guest Reviews

8.6
Based on 4568 reviews
Cleanliness: 8.14
Service: 8.91
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
M
Marie • extended_group • no
9
Cons:

Synes frokosten var middels, ellers var alt annet helt topp.

2026-10-31 • via Nuitee
A
Angela • solo_traveller • it
8
Pros:

Pulizia

Cons:

Il caffè

2026-10-31 • via Nuitee
T
TheTopgun85 • couple • gb
10
2026-10-31 • via Nuitee
B
Bram • solo_traveller • nl
8
2026-10-29 • via Nuitee
T
Thierry • couple • fr
9
2026-10-29 • via Nuitee
H
Heinz-Christian • extended_group • de
9
schickes altes Klostergebäude.
Pros:

sehr nettes Personal,
Parkplatz hinter dem Haus.

Cons:

Der Frühstücksraum war zu eng und voll.

2026-10-29 • via Nuitee
L
Lina • couple • nl
10
2026-10-29 • via Nuitee
G
glam31415 • couple • ch
9
Fantastico Hotel in centro a Bergamo
Pros:

L'hotel è bellissimo e la sua posizione nel centro di Bergamo è fantastica. La colazione è stata più che soddisfacente. Anche il ristorante è molto carino e il personale è molto cordiale.

Cons:

Presterei ancora maggiore attenzione alla pulizia delle camere.

2026-10-29 • via Nuitee
C
Coppola • couple • it
10
Lodevole
Pros:

Pulizia cortesia servizio tutto eccellente

2026-10-29 • via Nuitee
E
Elena • solo_traveller • es
7
Pros:

Conseguí una habitación con vistas al patio arbolado, una delicia

Cons:

Me rompí el pie durante la estancia. No puedo decir que el personal fuera extraordinario... bastante indiferente

2026-10-28 • via Nuitee
A
Adrianna • family_with_children • pl
8
Pros:

Czyste i ładne pokoje, przyjazny personel, super lokalizacja

Cons:

Nie należę do osób wybrednych, ale w tym hotelu były najsłabsze śniadania jakie kiedykolwiek jadłam. Jedyne co mi smakowało to owoce. Powinni zmienić jakość śniadań, a w szczególności jakość jajecznicy.

2026-10-28 • via Nuitee
J
Jarmo • couple • fi
9
2026-10-27 • via Nuitee
B
Bernadette • couple • ch
6
Gutes Hotel, nicht optimale Lage für Anfahrt mit Auto
Pros:

Gutes Frühstück und sauberes Zimmer mit guten Betten. Der Zimmerservice war schnell.

Cons:

Wir hatten Superior Doppelzimmer. Die Sicht aus dem Zimmer war auf das Parkhaus beim Hotel. Alles andere als schön.
Die schöne Aussicht auf den grünen Innenhof gemäss Hotelbeschrieb haben wir nur beim Durchgang zum Restaurant gesehen.
Die Zufahrt über die ZTL-Zone ist schwierig, da das Hotel nicht sichtbar angeschrieben ist.

2026-10-27 • via Nuitee
N
Narcís • couple • es
9
2026-10-27 • via Nuitee
A
Ajeet • solo_traveller • gb
7
2026-10-27 • via Nuitee
R
Renato • solo_traveller • ch
8
2026-10-26 • via Nuitee
S
Stylianos • couple • ae
10
2026-10-26 • via Nuitee
S
Siw • couple • no
8
2026-10-25 • via Nuitee
G
Gert • couple • at
10
2026-10-25 • via Nuitee
B
Barbara • couple • fr
7
2026-10-25 • via Nuitee