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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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24-hour security
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Covered parking
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
HOTEL VIA VENETO in Rome offers 5-star air-conditioned rooms with elegant decor, modern amenities, and stunning city views from some rooms. Enjoy a comfortable stay with a coffee machine, flat-screen TV, and a private bathroom in each room.
Exceptional Services
Experience top-notch concierge services, multilingual staff available 24/7, and a delicious breakfast selection including continental and Full English/Irish options. Benefit from free WiFi, room service, and luggage storage, ensuring a hassle-free stay.
Prime Location
Conveniently situated near popular attractions and metro stations like Spagna and Barberini, explore Rome with ease. Whether for business or leisure, HOTEL VIA VENETO is the perfect choice for a memorable stay in the Eternal City.
Book now to indulge in luxury and convenience at HOTEL VIA VENETO.
This property will not accommodate hen, stag or similar parties.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible at a location nearby (reservation is needed) and costs EUR 70 per day.
Location
Guest Reviews
This place is a disaster. I was shocked that Expedia had this place listed as a 5 star on their website. Shower didn’t drain causing flooding when showing, room A/C didn’t work. Staff isn’t helpful and incompetent. When asked to move to another room, they kept saying there wasn’t one available when asking about checking out and getting a refund they said that wasn’t an option to receive the refund was the worst hotel stay of my life if I could give zero stars, I would. they don’t even have AC in their lobby.
Location on a prestigious street in a good location. Room was big.
Room was like it hadn’t been used for months. Hadn’t been vacuumed and didn’t have proper amenities in it. Hotel was oddly decorated which is a real shame as it could have been very grand. Staff were polite but odd. Hotel needs general upkeep in rooms and common areas and better management generally. Breakfast was ok- you had to order off the menu and on Sundays they didn’t have the full menu.
The breakfast was very good, day shift staff was great
Location of the hotel, and size of the room and bathroom. Stefania was the only helpful staff member as the other staff members were not helpful and one of them messed up our dinner reservation.
Broken elevator for the entire duration of the stay. Wish we got a heads up ad I was traveling with my elderly mother and stairs are difficult for her. Do not bother & pay for breakfast. Disappointing, couple of fresh juices and a plate of pastries (“breakfast” photo attached)
Room was spacious and we changed from junior suite, which had a view to a dumpster to double deluxe, which had a street view. Bathroom amenities were ok, but not a 5-star hotel standard.
This is not a 5-star hotel! It is rather 3-star rental apartment level, but not a 5-star standard. The place is run down and worn out. Our room door did not have even the door handle. In our delux double, curtains were damaged, armchair broken. There is no restaurant, no lobby bar, no laundry service, no room service, no bottled water in the fridge. There were basically no services and comfort, that a 5-star hotel standard requires. As a guest, I feel ripped off. I’ve travelled a lot, but such a ripp-off I experienced first time. I’ve filed also a complaint to booking.com, but nobody replied, nobody cares. At any cost, do not choose Hotel Via Veneto, you’ll be utterly disappointed.
Friendly staff. Great location.
Staff were very friendly and helpful. Allowed us to change rooms.
But the hotel needs maintenance and management action. Issues included:
* Broken door handle to enter the room
* Air conditioning leaking fluid and noisy in Junior Suite
* Chef did not arrive for work one day - so no breakfast (which was paid and included in room fee)
* Other days there was no coffee and no bacon despite being on the menu
* No bulb in one bedside light
* Broken set in hallway guest bathroom.
Friendly staff. Safe area
My room had not been properly cleaned. Toilet in bathroom still had ‘splatters’ from a previous guest. Breakfast was apparently available from 7.30 but was not there as I left at 8 this morning. All a little of fawlty towers!
Nothing
Everything
The room was awesome, all i needed. I booked an entirely normal room and ended up with a 30sqm+ room near the center of the city. Most other hotels try to squeeze you in the smallest possible space so they can get more guests, that is not the case here.
This hotel is certainly not a five star luxury hotel as there is no spa but considering the prices i really liked it.
The staff was extremely friendly and helpful.
The Wifi was very weak in my room and i had to use my mobile data, was no issue for me tho thats why i have it.
Breakfast was only fair but waiter in dining room very nice man,
Despite Booking Com website and the hotel website stating or implying that the dining room was open for evening dinner ,it was not. I will now be a lot more sceptical of Booking.Com's webite
Everything
AC policy of municipality.
AC cold can be start by mid of May
Very convenient located hotel, great size rooms
Beautiful new boutique hotel that has very comfortable beds! The room is huge with the bathroom having double vanities and a shower and separate tub! Not too far from Trevi fountain. We didn’t have the breakfast as it wasn’t included in our package, so can’t speak to that. But would highly recommend!
The entire experience was wonderful. The staff were genuinely kind and the hotel itself was beautiful. It was a special night for us, and everything, from the room to the ambiance, helped make it unforgettable. The location was ideal, close to the Spanish Steps and Villa Borghese, yet quiet and calm.
Nothing stood out. It was exactly what we hoped for.
The rooms are clean.
This is not a 5 star hotel. The lobby is tiny and looks like a 3 star hotel. Very disappointing for the exorbitant price I paid.
The breakfast really good.
Location good
Very abrupt lady on our check in. Kept asking for documents to prove we had paid.
Bedroom really hot. Couldn’t open as window as our room was on the street level. And no A/C.
Room clean and tidy.Refuse bins were not collected from previous clients.
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