Novotel Phnom Penh BKK 1

Hotels
•
Novotel
8.7 (124 reviews)
ST. 51 corner ST. 294, Boeung Keng Kang 1 , Phnom Penh , KH

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful and prompt staff
Convenient, central location with many restaurants
Clean, modern and comfortable rooms
Good breakfast (many positive mentions)
Rooftop and reliable Wi‑Fi
Suitable for business travel
Cons:
Breakfast variety/quantity could be improved
Occasional smoke odor in a room
Bathroom issues in some rooms (no lock, visibility)
Connecting doors/noise disturbances
Complicated/slow billing at check-out
Some guests feel the price is high for the market

Categories

Cleanliness
8.7
Generally praised as clean and modern (multiple mentions: '청결', 'Propreté', 'very clean'); isolated report of smoke odor in one room.
Service
9.6
Consistently highlighted as friendly, helpful and prompt (upgrades, attentive staff, many positive comments); minor language-related billing friction at checkout noted but service otherwise excellent.
Location
8.9
Frequently praised for a convenient, central location with many restaurants and quiet positioning — good for both business and leisure.
Room Quality
8.7
Rooms described as modern, practical and spacious; comfortable for business travelers. Some issues reported (bathroom had no lock/visibility of lower toilet portion, connecting-door noise, confusing light switches).
Amenities
8.7
Noted amenities include rooftop and reliable Wi‑Fi; restaurant and buffet generally positive. No major amenity failures reported.
Value for Money
7.6
Mixed perceptions: several guests found the stay reasonably priced, while at least one guest considered it overpriced compared to nearby alternatives.
Food and Beverage
8.7
Breakfast often praised as tasty and well presented, though multiple guests asked for more variety/quantity; isolated complaints about uninspiring options and poor coffee.
Overall Experience
8.7
Overall positive stays reported: friendly staff, clean comfortable rooms and good location; some operational and F&B quibbles but generally recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Luxurious Amenities
Novotel Phnom Penh BKK 1 offers an array of luxurious amenities including an outdoor swimming pool, fitness centre, and a beautiful garden and terrace for guests to unwind and relax.

Exceptional Services
Guests can enjoy top-notch services such as a restaurant, room service, and a 24-hour front desk, ensuring a comfortable and convenient stay. The entertainment staff and concierge service add an extra touch of hospitality.

Prime Location
Conveniently situated near must-visit attractions like the Tuol Sleng Genocide Museum and Aeon Mall Phnom Penh, Novotel Phnom Penh BKK 1 provides easy access to the city's popular landmarks and shopping destinations.

Ready to experience luxury and convenience in Phnom Penh? Book your stay at Novotel Phnom Penh BKK 1 now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 124 reviews
Cleanliness: 8.7
Service: 9.6
Location: 8.9
Room Quality: 8.7
Amenities: 8.7
Value for Money: 7.6
Food and Beverage: 8.7
Overall Experience: 8.7
Z
Zoe • solo_traveller • jp
10
2026-11-04 • via Nuitee
R
Randi • solo_traveller • us
10
2026-10-27 • via Nuitee
U
Uwe • extended_group • de
8
Pros:

Dieses Hotel ist ein sehr angenehmes Hotel fuer BIZ-travel, es ist guenstig gelegen im Zentrum und doch etwas zurueckgesetzt, somit ruhig, die Zimmer sind sehr modern und praktisch, das Restaurant ebenfalls einladend ... gern immer wieder

Cons:

Die Rechnungserstellung beim Check-out ist wie ueberall langwierig und unnoetig kompliziert, auch auf sprachliche Probleme zurueckzufuehren beim Personal an der Rezeption

2026-10-25 • via Nuitee
Y
young jun • extended_group • vn
9
Pros:

청결

Cons:

조식

2026-10-16 • via Nuitee
T
Thi Thu Ha • extended_group • vn
9
1 địa điểm rất đáng để quay lại dịp tới
Pros:

Bữa ăn sáng rất ngon, địa điểm thuận tiện

Cons:

không có

2026-10-14 • via Nuitee
T
TRESOR • solo_traveller • et
10
2026-10-12 • via Nuitee
L
LinChih • couple • kh
8
Pros:

Location

Cons:

N/A

2026-09-12 • via Nuitee
F
Fabrice • extended_group • fr
9
2026-09-11 • via Nuitee
P
PETER • solo_traveller • vu
9
2026-09-07 • via Nuitee
D
De • couple • ch
9
Séjour hyper agréable.
Pros:

Propreté. Confort. Staff. Rooftop. Breakfast location. Séjour très agréable pour un prix très raisonnable.

Cons:

Le breakfast est très bien présenté et très agréable. Mais peut être un peu plus de choix ou de quantité, de variété, seraient un plus. Quelque chose d un peu plus riche.

2026-08-22 • via Nuitee
V
Viktor • solo_traveller • om
9
2026-08-18 • via Nuitee
S
Sergey • couple • us
1
2026-08-12 • via Nuitee
S
Sallaya Nomboonruan • solo_traveller • th
10
Pros:

Location

2026-08-10 • via Nuitee
J
Jozsef • extended_group • hu
10
Normal Novotel expreience. For Cambodia littel overpriced.
Pros:

Standard Novotel experience. Was pricier then other new hotels around it, we checked out after first night what is the offer around us, and found much better options half the price. Anyways, was a good work stay. But will not stay there again when I can stay in much newer hotels nearby half the price.

2026-08-09 • via Nuitee
W
WEE PING • couple • sg
9
2026-08-08 • via Nuitee
D
Devan • family_with_children • my
9
An Amazing Cambodian Vacation
Pros:

Location was good lots of restaurants.

Cons:

The bathroom had no lock. The lower portion of the toilet was visible from the bedroom.

2026-08-03 • via Nuitee
L
Le Club • solo_traveller • kh
10
2026-07-25 • via Nuitee
Q
Qiaoling • solo_traveller • sg
8
convenient location and friendly staff
Pros:

Staff were extremely friendly and helpfull.

Cons:

I was given a connecting room which is fine. However, the connecting doors are not sealed well; I was waken up in the middle of the night by the noise made by my neighbour and could see he lights next door.

2026-07-22 • via Nuitee
N
Nathanael • solo_traveller • de
9
2026-07-21 • via Nuitee
R
RYOJI • extended_group • jp
7
NICE
Pros:

スタッフの接遇姿勢、品質はよかった

Cons:

部屋の電気のスイッチが多くてわかりにくい

2026-07-13 • via Nuitee