GALAXY RS HOTEL

Hotels
•
Independent
6 (5 reviews)
154 #90h Sangkat Boeung Raing,, Phnom Penh, Phnom Penh, 120204 , Phnom Penh , KH
855-86808911

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Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Smoke-free property
Billiards or pool table
Tours/ticket assistance
Free self parking
Casino nearby
See all facilities

Review Highlights

Pros:
Good value for the price
Central location
Large and comfortable rooms
Friendly staff
Cons:
Cleanliness issues including mold and cockroaches
Lack of responsiveness to complaints
Mixed reviews on service and room quality

Categories

Cleanliness
4
Guests had severe cleanliness issues, including mold, leaking water pipe, cockroaches, dirty bed linen, and lack of cleanliness in general.
Service
7
Mixed reviews on service quality, with some guests mentioning good value for the price and convenient location while others complained about lack of responsiveness to complaints.
Location
8
Guests appreciated the central and convenient location of the hotel.
Room Quality
7
Feedback on room quality was mixed, with some guests praising the large and comfortable rooms while others highlighted cleanliness issues.
Amenities
7
No specific mention of amenities in the reviews provided.
Value for Money
6
Mixed reviews on the value for money, with some guests feeling the price was reasonable while others expected better for the cost.
Food and Beverage
7
No specific mention of food and beverage services in the reviews provided.
Overall Experience
4.8
Overall experience was poor based on the reviews, with multiple complaints about cleanliness, service, and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 06:47

Property Description

Experience the vibrant heart of Phnom Penh at GALAXY RS HOTEL, where comfort meets convenience.

Luxurious Accommodations
Indulge in one of our 41 inviting air-conditioned rooms, each featuring a private pool and state-of-the-art LED television. Unwind in separate sitting areas and stay connected with complimentary wireless internet access.

Delicious Dining and Relaxation
Savor delectable meals at our on-site restaurant and wind down with a refreshing drink at the bar/lounge, perfect for sharing stories from your day's adventures.

Exceptional Service and Accessibility
Enjoy hassle-free amenities like 24-hour front desk service, dry cleaning, and free self-parking. Plus, you're just a stroll away from key attractions like Central Market and the Royal Palace.

Reserve your stay at GALAXY RS HOTEL today to experience ultimate comfort and convenience in the heart of the city!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Airport code: HOT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 5 reviews
Cleanliness: 4
Service: 7
Location: 8
Room Quality: 7
Amenities: 7
Value for Money: 6
Food and Beverage: 7
Overall Experience: 4.8
E
Elmer
6
Pros:

If you're short on cash and simply looking for barely adequate accommodations, a place to sleep and have a cold shower for cheap, then this is your place. Otherwise there's not much else about this place. Elevator does not work expect to use stairs, A/C sort of does. Not particularly clean, run down(i.e., multiple scuff marks on walls, hallways, paint peeling, damaged furniture) and not very spacious. Staff seem really uninterested in your existence let alone help with anything.

2025-03-21 • via Nuitee
J
jeffrey
2
Pros:

I want you to review my
stay at Naga World and dont use that lame excuse i already reviewed it. I was double charged and was about to unleash my lawyer on this whole situation. For blatently ripping me off and then you hiding behind an arcane rule that i already reviewed the property so you wouldnt allow me to expand on my terrible review once you re-review the whole situation you'll immediately realize how poorly i was treated as a customer whose spent many thousands of dollars in just the last 6 months alone. I request, NO, I DEMAND A REFUND AND SOME OTHER TYPE OF MONETARY RENUMERATION BEFORE I HAND THIS OVER TO MY LAWYER. DO NOT TAKE THIS LIGHTLY. EVERYONE OF MY FRIENDS WHO ALSO USE YOUR SERVICES ARE AGHAST AT YOUR TREATMENT OF ME. ,WITH THE RECENT DEATH IN MY FAMILY I MOMENTARILY FORGOT ABOUT THE ENTIRE INCIDENT. TRUST ME, I WILL NOT FORGET ABOUTTHIS EVER AGAIN AND UNLESS IM SATISFIED, YOU'LL BE HEARING FROM MY ATTORNEY immediately....

2025-02-18 • via Nuitee
R
Richard
10
Pros:

Good food in restaurant in hotel, market close by too.

2025-02-05 • via Nuitee
S
shain bunn
10
Pros:

10/10 would definitely recommend.

2024-10-07 • via Nuitee
Y
Ye
6
Pros:

Water supply sometimes cut off. Bathroom sink counter is dirty with peeling black flakes.

The indian locale and some of the staff have bad manners of staring rudely too long without a smile, which comes off as rude or creepy.

2024-10-06 • via Nuitee