Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Faulty amenities
Old furnishings

Categories

Cleanliness
7.71
Several reviewers mentioned cleanliness issues like dust in the room and average housekeeping quality.
Service
9.18
Positive mentions of friendly and helpful staff indicate a strong service level.
Location
9.22
Multiple reviews praised the central location and access to restaurants and attractions.
Room Quality
8.17
Rooms described as clean and comfortable, but some mentioned issues with old furnishings.
Amenities
7.7
Some amenities like TV and WiFi were reported as faulty, impacting the overall satisfaction.
Value for Money
8.66
Overall good value for a hotel experience, despite some minor issues.
Food and Beverage
8.71
Good breakfast options and positive remarks about food quality.
Overall Experience
8.68
Generally favorable, with a nice stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:55

Property Description

Luxurious Accommodation
Experience comfort and elegance at M9 Kirirom Hotel, a 4-star property in the heart of Phnom Penh. Each room boasts modern amenities like air conditioning, a private balcony with stunning river views, and a flat-screen TV.

Convenient Services
Enjoy top-notch services including room service, concierge assistance, and a 24-hour front desk for all your needs. The hotel also offers a tour desk to help you explore the city and luggage storage for your convenience.

Prime Location
Situated just 700 meters from Riverside Park, our hotel is close to popular attractions like Wat Phnom and Sisowath Quay. With the Phnom Penh International Airport a short 10 km away, M9 Kirirom Hotel is the perfect choice for your stay in Phnom Penh.

Book now for a memorable and hassle-free stay at M9 Kirirom Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

8.5
Based on 1606 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
S
Sansgordillo • solo_traveller • es
9
Pros:

Les vistes i la ubicació el millor la habitació és correcta! El personal molt agradable i la botiga amb bon preu!

Cons:

Que la porta de la habitació deixa passar tot el soroll de el passadís

2026-05-30 • via Nuitee
K
Kim Ngân • extended_group • vn
10
Nhân viên rất thân thiện, nhiệt tình, an toàn, góc view phòng i như hình booking, thoải mái
2026-05-27 • via Nuitee
N
Nicola • solo_traveller • gb
10
Pros:

Location, staff and room with a view. Perfect.

2026-05-27 • via Nuitee
A
aimeur • solo_traveller • dz
9
River side Phnom Penh
Pros:

Great location , nice river view from the room, close to everything in the center tourist avtivity of Phnom penh .. prompt checking , clean room with all amenities

Cons:

Breakfast could be improved , by given choice of coffee or tea

2026-05-26 • via Nuitee
D
Davide • couple • es
8
2026-05-26 • via Nuitee
D
Ditzy Guy • solo_traveller • au
8
2026-05-25 • via Nuitee
M
Maxim • solo_traveller • vn
10
Pros:

Прекрасное расположение, прямо в центре. Отличный вид на реку, удобные, чистые и комфортные номера. Великолепное соотношение цены и качества. При отеле есть недорогой ресторан и круглосуточный магазин.

2026-05-23 • via Nuitee
L
Lydia • couple • gb
5
Good location but hotel room could use some TLC.
Pros:

Location of the property is great and staff are accomodating

Cons:

Not much room for two people, not enough toilet roll, neighbours are very noisy throughout the night

2026-05-20 • via Nuitee
A
Atsushi • solo_traveller • jp
8
2026-05-20 • via Nuitee
E
Eda Richelle • solo_traveller • ph
9
Overall, it was a delight to stay there, watching the sunrise in the morning and the boat cruises in the evening.
Pros:

I like the location, the river view, and the room size, which is just enough for a solo traveler. The staff are also very accommodating.

Cons:

I think the room is not really soundproof.

2026-05-19 • via Nuitee
G
graham • couple • gb
7
Definitely worth a stay for short term 3-5 days
Pros:

Great location. Had problem with the room and they changed it for me. Cleaning service great.

Cons:

First room wasn’t good enough small and the a/c didn’t work properly had it on 16 still warm. Changed room bigger better but a/c still not great but better. WiFi is dreadful at times and on different floors . Drops in and out floor 12 great rubbish room. Floor 8 better room rubbish WiFi . Floor 10 best room best WiFi.

2026-05-19 • via Nuitee
J
Jill • solo_traveller • us
7
Adequate for a short stay
Pros:

Okay for a short stay. Included breakfast was nice.

Cons:

The place is a mix of apartments and hotel rooms and felt more stuffy and dated than the photos appear. The lobby is inside a convenience store, which was confusing, as was the fact that we were escorted to our room by a staff member (there wasn't anything tricky about the doors or elevator, not sure why they do this).

2026-05-17 • via Nuitee
W
Wiebke • solo_traveller • de
8
Pros:

Alles sauber, super Lage, nettes Personal, gutes Frühstück!

2026-05-17 • via Nuitee
Q
Qiu Ya • family_with_children • cn
8
2026-05-16 • via Nuitee
O
OLIVIER • solo_traveller • fr
10
Pros:

La gentilesse di personnel, chambre très propre. Supermarché proche.

2026-05-15 • via Nuitee
G
graham • couple • gb
8
Great stay shame about the WiFi .
Pros:

Great location 8-10 min walk to the center and riverside past night market. The rooms looking over river nice airy view with balcony . Great big bed comfortable. A/c in this room was great. Nice warm shower.

Cons:

The lifts getting to the floors so slow. The WiFi still needs to be better and better signal . There should be information stating that there’s no reception visible it’s inside the mini mart.. luckily stayed here before.

2026-05-12 • via Nuitee
J
Jordan • solo_traveller • au
6
Cons:

very unhappy about the power outage that occurred that was planned and we were not told about.

2026-05-11 • via Nuitee
A
Araz Tayeb Salih • couple • iq
10
قريب من كل شي و يستحق الاقامة فيها باستمرار عندما ارجع مرة اخرى سوف اقيم فيها
Pros:

كل شي

Cons:

لا يوجد

2026-05-10 • via Nuitee
B
Brad • solo_traveller • ca
8
2026-05-06 • via Nuitee
S
Simon • solo_traveller • gb
8
Pros:

Close to walking street, less than 5 mins walk, and giant ibis pick up point again less than 5 min walk away opposite night market

Cons:

WiFi was virtually non existent in the room on floor 10

2026-05-04 • via Nuitee