Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Faulty amenities
Old furnishings

Categories

Cleanliness
7.71
Several reviewers mentioned cleanliness issues like dust in the room and average housekeeping quality.
Service
9.18
Positive mentions of friendly and helpful staff indicate a strong service level.
Location
9.22
Multiple reviews praised the central location and access to restaurants and attractions.
Room Quality
8.17
Rooms described as clean and comfortable, but some mentioned issues with old furnishings.
Amenities
7.7
Some amenities like TV and WiFi were reported as faulty, impacting the overall satisfaction.
Value for Money
8.66
Overall good value for a hotel experience, despite some minor issues.
Food and Beverage
8.71
Good breakfast options and positive remarks about food quality.
Overall Experience
8.68
Generally favorable, with a nice stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:55

Property Description

Luxurious Accommodation
Experience comfort and elegance at M9 Kirirom Hotel, a 4-star property in the heart of Phnom Penh. Each room boasts modern amenities like air conditioning, a private balcony with stunning river views, and a flat-screen TV.

Convenient Services
Enjoy top-notch services including room service, concierge assistance, and a 24-hour front desk for all your needs. The hotel also offers a tour desk to help you explore the city and luggage storage for your convenience.

Prime Location
Situated just 700 meters from Riverside Park, our hotel is close to popular attractions like Wat Phnom and Sisowath Quay. With the Phnom Penh International Airport a short 10 km away, M9 Kirirom Hotel is the perfect choice for your stay in Phnom Penh.

Book now for a memorable and hassle-free stay at M9 Kirirom Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

8.5
Based on 1527 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
A
Antonin couple cz
10
2026-04-11 via Nuitee
A
Antonin couple cz
10
2026-04-11 via Nuitee
S
Sharon couple au
9
Great location, stunning views from the balcony, comfy room & nice breakfast.
Pros:

We only stayed the night but the room was clean, comfy, had lovely views from the balcony overlooking the river & the breakfast was good. Conveniently for us as we were booked on for travel from Phnom Penh to Kep, it is a partner hotel to Giant Ibis Bus & therefore includes a free pick up to the depot which is quite close by.

2026-04-10 via Nuitee
S
Sophear family_with_children us
8
Pros:

View

Cons:

Toilet

2026-04-09 via Nuitee
大胖呆 solo_traveller tw
9
位置方便的住宿
Pros:

1. 位置在湄公河岸, 距離金邊夜市走路不用10分鐘就到了.
2. 房間大, 有陽台, 冷氣夠涼, 熱水可以自己設定溫度.
3. 有冰箱, 送2瓶水.

Cons:

1. 打開衣櫃時裡面有一隻小蟑螂, 其它都還不錯.
2. hotel lobby在一家便利店裡, 不容易發現.

2026-04-08 via Nuitee
E
Eberhard family_with_children de
10
2026-04-08 via Nuitee
B
Brad solo_traveller ca
8
2026-04-07 via Nuitee
S
Saied solo_traveller us
8
Chill vacation
Pros:

Nice quiet and still close to the center of everything. Very nice view and river boats right down stairs. Prices at the restaurant were the best in the area and a 24 hour convenience store downstairs. The water was always hot and the ac was always cold.

Cons:

No pool but there was a gym on the second floor which was nice. There was a Chinese neighbor that kept smoking inside the building which was annoying but they gave me an air freshener and that helped. There are also apartments in the building so you have to balance the locals vs tourist vibes

2026-04-07 via Nuitee
A
Anja family_with_children de
9
2026-04-07 via Nuitee
D
Ditzy Guy family_with_children au
8
2026-04-06 via Nuitee
C
Cooper couple us
3
My least favorite place I’ve stayed In Asia
Pros:

Location

Cons:

No WiFi in my room water was off large part of the day

2026-04-06 via Nuitee
S
Sowten solo_traveller gb
10
Pros:

Extremely helpful and polite staff that where on hand 24 hours a day.

2026-04-06 via Nuitee
V
Verena family_with_children de
9
Pros:

This was our second time there. Great location and very friendly staff.

Cons:

The mattresses were hard.

2026-04-05 via Nuitee
P
Peter solo_traveller au
7
Good value for money
Pros:

Central to everything

2026-04-04 via Nuitee
J
Justin couple us
7
2026-04-02 via Nuitee
R
Roman couple cz
10
Pros:

We stayed at M9 Kirirom Hotel twice during our trip – at the beginning and again at the end of our holiday – and both stays were absolutely perfect.

The hotel has a fantastic location in the center of Phnom Penh, just a short walk from the Night Market and Central Market, and only a few minutes from the riverside promenade near the Royal Palace. A big bonus is the beautiful view of the Tonle Sap River. The accessibility is excellent as well, with Canadia Park nearby and convenient access to express bus stops for the new KTI airport.

The rooms were always very clean, with daily housekeeping. We also appreciated the option to park our scooter at the hotel.

We would especially like to highlight the incredibly helpful and friendly staff. They went out of their way to accommodate our late check-out before our departure to the airport, which we truly appreciated.

Overall, this is a great place to stay, and we would definitely come back again. Highly recommended!

2026-03-30 via Nuitee
S
Susan couple fr
10
Excellent emplacement et qualité prix
Pros:

Le petit balcon avec vue sur le Mékong, magique!

Cons:

Les marchés obligatoires pour aller au restaurant au premier étage du magasin de l’hôtel pour prendre le petit déjeuner

2026-03-30 via Nuitee
V
Valentin couple fr
10
Pros:

-la vue sur le Mekong depuis la chambre est magnifique
-emplacement central a phnom penh
-la douche est vraiment bien

Cons:

Quelques petits insectes dans la chambre mais rien de dramatique

2026-03-29 via Nuitee
M
Mister Jann family_with_children de
9
Pros:

Das Personal war echt super.
Gleich neben der Rezeption gab es einen 24h-Shop. Hinter dem Gebäude war ein sicherer Motorradparkplatz. Die Lage war perfekt um abends etwas zu erleben. Den Kreuzfahrtanleger und das Schnellboot erreicht man zu Fuß in 3-4 Minuten. Verschiedene Sehenswürdigkeiten befinden sich in der Nähe.

2026-03-29 via Nuitee
H
HERVE solo_traveller fr
10
Pros:

C'était top.

2026-03-29 via Nuitee