Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Affordable price
Cons:
Poor cleanliness
Unfriendly service

Categories

Cleanliness
6.11
Multiple mentions of poor cleanliness, such as a leaking shower and bad smells in the room.
Service
8.08
Some complaints about service being unfriendly and unhelpful, yet some users rated the ease of check-out positively.
Location
9.12
Good location mentioned, with proximity to public transport and the city center being a plus.
Room Quality
7.57
Rooms described as old but adequate; some amenities missing, but generally acceptable for the price.
Amenities
7.6
Had basic amenities like air conditioning and a fridge, but some guests noted missing items like a kettle.
Value for Money
8.56
Seen as a fair price considering the overall experience, though some felt value was diminished by extra charges.
Food and Beverage
8.11
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall Experience
8.08
Mixed reviews; several guests have recommended against staying, but some did have positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:06

Property Description

Convenient Location
Experience Budapest's top attractions within walking distance, including Citadella and Gellért Hill.

Comfortable Accommodation
Relax in air-conditioned rooms with free WiFi, private bathrooms, and flat-screen TVs. Some units even feature a balcony for picturesque views.

On-Site Amenities
Enjoy the hotel's terrace and garden, and take advantage of private parking during your stay.

Book your stay at Hotel Kristal today for a memorable Budapest experience.

Check-in and check-out hours:

Location

Guest Reviews

7.9
Based on 912 reviews
Cleanliness: 6.11
Service: 8.08
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.08
A
Andras
2
Pros:

Terrible service

2025-08-27 via Nuitee
V
Veresné Döme couple hu
5
Pros:

Klima

Cons:

Késő érkezés lehetősége. Fürdőszoba tisztasága, fotelek tisztasága, szennyvízszag a fürdőben. Feltöltetlen folyékonyszappan tartók.

2025-08-22 via Nuitee
Çiğdem couple tr
1
Pros:

resepsiyondaki beyefendi ve çalısanlar o kadar kaba aksi bir insandı ki anlatamam. Aşırı derecede kaba davrandı. Çok suratsizdi insanı dövecek gibi davranışları vardı ve otele gittiğinizde sizden ekstra 15 euro daha para istiyor booking otele ödeyeceğiniz hiçbir ücret yok yazarken benden 15 euro daha aldı otel 90 euroya geldi bu fiyata daha iyi bir otelde konaklanir kesinlikle kesinlikle tavsiye etmiyorum

Cons:

Verdiğim para yazık gerçekten çok yazikresepsiyondaki beyefendi ve çalısanlar o kadar kaba aksi bir insandı ki anlatamam. Aşırı derecede kaba davrandı. Çok suratsizdi insanı dövecek gibi davranışları vardı ve otele gittiğinizde sizden ekstra 15 euro daha para istiyor booking otele ödeyeceğiniz hiçbir ücret yok yazarken benden 15 euro daha aldı otel 90 euroya geldi bu fiyata daha iyi bir otelde konaklanir kesinlikle kesinlikle tavsiye etmiyorum

2025-08-22 via Nuitee
N
Nikolett extended_group hu
8
Pros:

Kényelmes ágy, csöndes környezet. Minden szükséges felszerelés megvolt a szobában. Kimondottan tetszett a szoba színe és a hozzá illő képek. Kellemes hangulatú volt a szoba.

2025-08-21 via Nuitee
E
Eniko family_with_children nl
9
Pros:

For so little money there was even fridge, hair dryer and airconditioning in the room! The airco is cooling very well too! A bit noisy but it didn't bother us. Location is great, 5 minutes walk from the BAH junction where there are many buses and trams go.
Quiet because of super isolating windows.
Simple and old interieur, basic accommodation but still thoughtful touch in it everywhere.
We had a great sleep here.

Cons:

For the purpuse we booked a night here, everything was super, the shower is old but it worked well.

2025-08-21 via Nuitee
D
Deea-Andrada couple ro
4
2025-08-18 via Nuitee
O
Olga solo_traveller pt
3
I do not recommend the stay here.
Pros:

Location is good. Not far from city center, you can use bus or tram stops close to hotel. Wifi works normal. View from the balcony is nice.

Cons:

1. The shower is leaking, always the water underfoot on the floor 2. The bathroom is not clean 3. No lift in the building. For the room on the 4th floor it's not comfortable to have a baggage. 4. Bad smell in the room 5. Electric kettle is not provided in the room as it's promised in the description. With great displeasure administrator gave me the common kettle in the room and only because I showed in my booking the description that it must be there. 6. Luggage storage is not free. Took 5 euros for leaving the baggage after checkout for 4 hours. 7. Administrators always are not in place, you need to call the special bell they come. 8. In the last day it was very bad smell of urine outside of the main door and nobody cleans it.

2025-08-18 via Nuitee
P
Pece Krstevski couple mk
8
2025-08-15 via Nuitee
E
ESTEWUA couple pl
10
2025-08-15 via Nuitee
G
Gábor solo_traveller ch
8
2025-08-14 via Nuitee
O
Ondřej couple cz
5
A fair price for low quality
Pros:

The room was perfectly fine except for the missing kettle. On the other hand, we were pleasantly surprised by the fridge. The hotel is located near the city centre.

Cons:

The staff seemed quite bothered by our presence. Also, the city tax we paid included 4 euro linen charge which we found a bit amusing. There are many annoying optional microtransactions that could have already been included in the total price such as towel change, cleaning, parking and late check-out.

2025-08-14 via Nuitee
G
Gábor solo_traveller ch
8
2025-08-14 via Nuitee
A
Alina family_with_children md
5
Так себе
Pros:

Тихо

Cons:

В номере воняло собаками..
в холодильнике осталась еда от прошлых посетителей
За поздний заезд взяли 10 евро за час (предупредили заранее, с этим все ок, но нет 24х7 регистрации)

2025-08-14 via Nuitee
S
SHUIZHU couple cn
5
2025-08-11 via Nuitee
V
Viktória family_with_children de
1
Hotel bez raňajok a kanvice na izbe...
Pros:

Priestranné izby.

Cons:

Booking uvádza,že na izbe je kanvica. Žiadna tam nebola. Ani čaj, či káva. To by malo byť v dnešnej dobe samozrejmosťou.
Zároveň booking píše,že sa v hoteli dajú dokúpiť raňajky, čo je ďalšia lož.
Pre pár s malým dieťaťom je toto úplne nevyhovujúci hotel. Kúpeľňa je plesnivá a veľmi skromná.

2025-08-10 via Nuitee
R
Rafał family_with_children pl
4
Dobra lokalizacja ale brudny pokój.
Pros:

Ładny widok z balkonu, klimatyzacja w pokoju, możliwość parkowania na terenie hotelu.

Cons:

Poza czystą pościelą i ręcznikami w pokoju i w łazience było bardzo brudno. Sporo kurzu, pajęczyn oraz mrówki w pokoju.

2025-08-10 via Nuitee
D
Daniel Zielinski extended_group de
4
Günstig und gut erreichbar, allerdings ungepflegt.
Pros:

Gute mit den öffentlichen Verkehrsmitteln zu erreichen. Einfacher Check-Out.

Cons:

Mangelnde Sauberkeit, Zustand der Zimmer. Rezeption teils nicht besetzt.

2025-08-10 via Nuitee
Z
Zisis family_with_children gr
7
2025-08-09 via Nuitee
S
Simon john friends
6
Pros:

Ok

2025-08-09 via Nuitee
N
Nuran couple es
10
muy bien
2025-08-08 via Nuitee