Hotel Casa Bansley

Hotels
9.3 (80 reviews)
Calle del Chajon , Antigua Guatemala , GT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Helpful and attentive staff
Beautiful views and nice amenities
Cons:
Noise from the street
Humidity and cleanliness issues

Categories

Cleanliness
8.65
Negative comments about humidity and odors in the rooms.
Service
10
Most reviews praise the staff's helpfulness and attentiveness.
Location
9.15
Noted beautiful views but complaints about street noise.
Room Quality
9.15
Rooms are spacious and comfortable, but experience varied based on room location.
Amenities
9.65
Positive mentions of additional amenities like hair appliances.
Value for Money
9.65
Some value concerns raised about additional charges.
Food and Beverage
8.15
Mixed reviews on breakfast quality and limited options.
Overall Experience
10
Overall great feedback with some specific concerns addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:37

Property Description

Luxurious Accommodation

Hotel Casa Bansley, nestled in Antigua Guatemala, offers a luxurious stay just 33 km from Miraflores Museum. Indulge in the comfort of a garden, free private parking, and a delightful terrace and restaurant. With free WiFi and a 24-hour front desk, this 4-star hotel ensures a seamless experience for guests.

Exceptional Services

Experience top-notch services at Hotel Casa Bansley, including a concierge service, tour desk, and currency exchange. Relax in well-appointed rooms, each featuring a private bathroom for your convenience.

Delicious Dining Options

Start your day right with an à la carte, continental, or American breakfast served every morning at the property. Explore nearby attractions such as National Palace Guatemala and Popol Vuh Museum, both just 39 km away. Book your stay now for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: GUA

Location

Guest Reviews

9.3
Based on 80 reviews
Cleanliness: 8.65
Service: 10
Location: 9.15
Room Quality: 9.15
Amenities: 9.65
Value for Money: 9.65
Food and Beverage: 8.15
Overall Experience: 10
M
María Dolores • solo_traveller • gt
6
Lugar no apto para descansar
Pros:

La habitación era cómoda!!!

Cons:

No Descansamos nada por el ruido excesivo de las calles que dan a las habitaciones, imposible el descanso, comida muy grasosa...

2026-09-16 • via Nuitee
R
Rama 10 • solo_traveller • il
7
2026-08-26 • via Nuitee
R
Rama 10 • solo_traveller • il
7
2026-08-18 • via Nuitee
M
Miguel • couple • cl
4
Pros:

Lo que más me gustó fue la atención del personal. Todos fueron cordiales, prontos, y nos ayudaron en lo que necesitábamos. Nos dió mucho gusto ser atendidos por ellos. Las instalaciones del hotel son muy agradables y se nota su cuidado y calidad, realmente nos sorprendió.

Cons:

Lamentablemente, el hotel está en una calle muy concurrida por transporte público y motos. Como buscamos tranquilidad y no nos gusta el ruido, no pudimos dormir ninguna de las dos noches. El Jardin es hermoso, pero la puerta de entrada permanentemente abierta hacia la calle donde circulan buses, camiones y motos, impedía disfrutarlo plenamente.

2026-08-17 • via Nuitee
J
Jose • couple • gt
10
De los mejores hoteles en Antigua
Pros:

Las instalaciones muy cómodas
El personal muy amable
Cuentan con parqueo
Desayuno muy bueno
La habitación bien osbcura lo que permitió descansar muy bien

Cons:

Todo estuvo muy bueno

2026-07-20 • via Nuitee
N
Nancy • couple • mx
9
Excelente
Pros:

El desayuno, la limpieza, el personal súper amable.

Cons:

Me toco habitación hacia calle y si se escuchaba ruido por la madrugada

2026-07-18 • via Nuitee
R
Rainer Ottoniel • couple • gt
9
2026-07-17 • via Nuitee
M
Maria Irene Sandoval • solo_traveller • gt
9
2026-06-30 • via Nuitee
V
Verónica • couple • gt
1
Preferí perder mi dinero a quedarme allí. No lo recomiendo.
Pros:

Una señorita del personal muy amable.

Cons:

El precio no lo vale, la habitación oscura, encerrada. La ventana daba a un jardín con una música fuerte, la ventana del baño daba a la calle. Sentí ahogarme, por lo que no nos quedamos en el hotel. No nos dieron ningún reembolso. El precio es elevadísimo para lo que ofrecen. El jardín un poco abandonado, los sofás del lobby tan viejos que al sentarse uno se hundía.

2026-06-23 • via Nuitee
A
Andrea • solo_traveller • us
10
2026-06-09 • via Nuitee
S
Sandra • solo_traveller • gt
10
Excelente lugar para descansar
Pros:

Todo es genial: el personal, los detalles de la habitación, el jardín, la comida...estamos muy contentos de haber conocido el hotel. Seguro volveremos!

2026-06-08 • via Nuitee
I
Igor • solo_traveller • gt
10
Pros:

Lugar muy tranquilo. Ambiente tradicional ideal.

2026-05-17 • via Nuitee
R
Robert • couple • us
10
Highly recommended. 15 minute walk to the center of Antigua.
Pros:

Super friendly and helpful staff.

2026-04-29 • via Nuitee
K
Katie • couple • us
10
2026-04-23 • via Nuitee
R
Rodolfo • couple • us
10
Everything was wonderful, but the staff is what made the experience even better. Every single employee went above and be
Pros:

The property was nice and clean. Easy to access. The bedrooms were spacious and the bed was extremely comfortable.

2026-04-13 • via Nuitee
F
Francisco • couple • cr
10
2026-04-05 • via Nuitee
J
Jorge • couple • co
7
Excelente lugar, limpio, hay que tener cuidado con el agua del filtro.
Pros:

Limpieza, diseño acorde a la ciudad.

Cons:

Deben advertir al huésped que el agua del filtro, puede caer mal, ya el huésped decide si consume o no, particularmente nos enfermo.

2026-04-01 • via Nuitee
L
Lars • couple • dk
9
Pros:

Super venligt personale, dejlig atmosfære, flot have med udsigt til vulkanerne.

2026-03-29 • via Nuitee
M
Marco • couple • cr
10
Lugar para ambientarse con Antigua
Pros:

El lugar es muy tranquilo con una decoración muy exquisita por todo el hotel. Los jardines son muy lindos.

Cons:

Todo estuvo muy bien

2026-03-24 • via Nuitee
W
wilson • couple • br
10
Fantástico!
Pros:

Este hotel é fantástico. A equipe é extremamente bem preparada e muito atenciosa — todos foram muito simpáticos conosco. Rafael e Lilian, muito obrigado pela hospitalidade!
A localização é um pouco afastada do centro, mas nada que comprometa a estadia na cidade. Pelo contrário, isso ajuda a preservar a tranquilidade do lugar, longe do barulho e da agitação do centro.
O quarto era muito confortável e o café da manhã simplesmente espetacular. A equipe foi inclusive flexível em nos oferecer o café antes do horário habitual, para atender à nossa necessidade de sair cedo para alguns passeios — um gesto que demonstra grande atenção com os hóspedes.
A decoração e o jardim merecem uma atenção especial. A sensação é de estar em um pequeno museu, repleto de peças peculiares e elementos da cultura guatemalteca. Para quem aprecia ambientes ricos em cultura e história, é um lugar realmente especial.
Parabéns a toda a equipe!

This hotel is fantastic. The staff is extremely well prepared and very attentive — everyone was incredibly kind to us. Rafael and Lilian, thank you very much for your hospitality!
The location is a bit away from the city center, but it does not affect the stay at all. On the contrary, it helps preserve a peaceful atmosphere, away from the noise and bustle of downtown.
The room was very comfortable and the breakfast was simply spectacular. The team was also flexible enough to offer us breakfast before the usual time, so we could leave early for some tours — a gesture that shows genuine care for the guests.
The decoration and the garden deserve special attention. The feeling is like being inside a small museum, full of unique pieces and elements of Guatemalan culture. For those who enjoy culturally rich environments, it is truly a wonderful place.
Congratulations to the entire team!

2026-03-12 • via Nuitee