Hotel Casa Bansley

Hotels
9.3 (62 reviews)
Calle del Chajon , Antigua Guatemala , gt

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Helpful and attentive staff
Beautiful views and nice amenities
Cons:
Noise from the street
Humidity and cleanliness issues

Categories

Cleanliness
8.65
Negative comments about humidity and odors in the rooms.
Service
10
Most reviews praise the staff's helpfulness and attentiveness.
Location
9.15
Noted beautiful views but complaints about street noise.
Room Quality
9.15
Rooms are spacious and comfortable, but experience varied based on room location.
Amenities
9.65
Positive mentions of additional amenities like hair appliances.
Value for Money
9.65
Some value concerns raised about additional charges.
Food and Beverage
8.15
Mixed reviews on breakfast quality and limited options.
Overall Experience
10
Overall great feedback with some specific concerns addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:37

Property Description

Luxurious Accommodation

Hotel Casa Bansley, nestled in Antigua Guatemala, offers a luxurious stay just 33 km from Miraflores Museum. Indulge in the comfort of a garden, free private parking, and a delightful terrace and restaurant. With free WiFi and a 24-hour front desk, this 4-star hotel ensures a seamless experience for guests.

Exceptional Services

Experience top-notch services at Hotel Casa Bansley, including a concierge service, tour desk, and currency exchange. Relax in well-appointed rooms, each featuring a private bathroom for your convenience.

Delicious Dining Options

Start your day right with an à la carte, continental, or American breakfast served every morning at the property. Explore nearby attractions such as National Palace Guatemala and Popol Vuh Museum, both just 39 km away. Book your stay now for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: GUA

Location

Guest Reviews

9.3
Based on 62 reviews
Cleanliness: 8.65
Service: 10
Location: 9.15
Room Quality: 9.15
Amenities: 9.65
Value for Money: 9.65
Food and Beverage: 8.15
Overall Experience: 10
B
Benjamin couple fr
8
Belle maison qui pourrait être améliorée!
Pros:

Bel hôtel avec une décoration restée dans son jus. Le patio est très agréable pour prendre un petit déjeuner au soleil sous les jacarandas et le rooftop avec la vue sur les volcans est parfaite pour prendre un verre le soir.

Cons:

Malheureusement les fenêtres ne sont absolument pas insonorisées ce qui nous a poussé à changer de chambre.
Le personnel pourrait être plus présent. Nous nous sommes sentis parfois chez quelqu’un et non dans un hôtel.
En revanche le jardinier est super présent et très gentil.

2026-02-14 via Nuitee
K
Karinne solo_traveller co
10
Pros:

La decoración de mi habitación era preciosa con muchos detalles y limpia. Los jardines son bellos y la terraza te deja ver el volcán de agua y el de fuego. El desayuno muy bueno. Valoro sobretodo el buen servicio, siempre todos son muy amables e incluso te llevan sin costo en su vehículo al centro o sus alrededores.

2026-02-13 via Nuitee
T
Thomas couple fr
10
Un havre de paix au coeur d'Antigua
Pros:

L'hôtel est magnifique, avec une architecture et une décoration particulièrement belles. Les chambres sont spacieuses et confortables, et le jardin est un véritable havre de paix, rempli de fleurs tropicales. La terrasse est parfaite pour prendre le petit déjeuner face au volcan de Agua. Le personnel est très agréable, très efficace et peut réserver des transferts vers les autres destinations touristiques. Un séjour coup de cœur !

2026-02-09 via Nuitee
M
Miguel couple us
8
2026-02-09 via Nuitee
M
Michal couple cz
10
2026-02-09 via Nuitee
G
George extended_group us
10
Although we only stayed 1 night , the hotel was comfortable , amenities and food were great.
Pros:

Everything

2026-01-25 via Nuitee
P
Pierre solo_traveller ca
8
Pros:

Bien placé

Cons:

Bruyant. Trop de musique dans le jardin durant le jour

2026-01-25 via Nuitee
J
Juan Antonio solo_traveller es
8
Volveré pronto!
Pros:

El trato de todo el personal es excelente.
Un lugar único y, muy especial en un entorno único.
Excelente calidad en el desayuno

2026-01-20 via Nuitee
L
LUX RIVAS couple gt
10
2026-01-05 via Nuitee
F
federica couple it
10
Pros:

Molto pulito, ubicazione ottima, personale gentilissimo e disponibile

Cons:

Tutto perfetto

2025-12-26 via Nuitee
P
paulo solo_traveller ch
10
Pros:

Very friendly staff, really did everything to make me feel comfortable. Even "giftet" me a night for free, where I was doing the Acatenango hike.

10/10

2025-12-16 via Nuitee
A
Alejandra couple gt
9
2025-12-12 via Nuitee
C
Cindy couple cr
8
2025-12-04 via Nuitee
J
Jenniffer couple us
10
Amazing stay
Pros:

The staff was incredible Saulo , Manuel and Carolina. They were very knowledgeable. Their attention to detail and personal service was truly extraordinary. The hotel provided wonderful hospitality and served a delicious breakfast. I would highly recommend this place to anyone looking for a great stay in Antigua.

2025-12-04 via Nuitee
J
Judith couple us
8
Other than the noise from the street and the hot room. We enjoy the place.
Pros:

The place is pretty, breakfast delicious. The view to the volcano spectacular.

Cons:

The room (No. 2), very hot and humid, the big noise from the street until 10:30pm and then starts at 5:30am (big buses, motorcycles). No A/C in the room, yes it has a standing up fan and a humidifier that makes lots of noise. Our room was facing the main street.

2025-12-03 via Nuitee
W
Weronika couple pl
10
Pros:

The place is beautiful, staff is nice and helpful and in the bathroom was not only hair dryer but also hair straightener!

2025-11-27 via Nuitee
M
marina couple it
10
2025-11-26 via Nuitee
C
Carmen couple es
10
2025-11-16 via Nuitee
I
ING. SIXTO couple do
10
2025-11-09 via Nuitee
G
G couple us
7
2025-11-08 via Nuitee