Hotel Tepeu

Hotels
9 (170 reviews)
Zona 2, calle Al Caracolito 8010, Santa Elena, Flores Peten , Santa Elena , gt

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and attentive staff
Nice facilities
Cons:
Noise issues from non-guests
Limited food options
Staff language barrier

Categories

Cleanliness
8.5
Generally clean, but lacking attention in some areas, as mentioned in reviews.
Service
9.5
Service was noted to be attentive and friendly by multiple guests.
Location
9
Location is somewhat distant from the center but provides a good environment.
Room Quality
9.5
Rooms are spacious and comfortable according to guest feedback.
Amenities
9
Amenities are generally satisfactory, though some guests noted missing items.
Value for Money
9
Reasonable value for services provided, despite some complaints.
Food and Beverage
8
Food quality received criticism, particularly at breakfast.
Overall Experience
9.5
Overall enjoyed the stay, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:35

Property Description

Garden Oasis: Hotel Tepeu offers a serene garden for guests to unwind and relax amidst nature.

Comfort and Convenience: Enjoy air-conditioned rooms with modern amenities, flat-screen TVs, and picturesque pool views.

Delicious Dining: Indulge in a delightful continental breakfast at the hotel's dining area.

Book now to experience a tranquil stay at Hotel Tepeu in Santa Elena.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 170 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9
Room Quality: 9.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
G
GUY • couple • be
10
Ideale uitvalsbasis om Tikal te bezoeken!
Pros:

Zeer mooie verzorgde accommodatie. Prachtige exotische tuin met mooi zwembad. Je kan zeer lekker eten in hun restaurant. Ideale ligging om Tikal en Yaxha te bezoeken. Dorpje Flores te bereiken op 5 min met Tuk Tuk (10 Quetzal/persoon)

Cons:

Niets!

2026-03-12 • via Nuitee
C
CURRUCHICH • extended_group • gt
8
Pros:

La limpieza

Cons:

No había agua caliente pero resolvierón entonces estamos bien

2026-03-09 • via Nuitee
M
Mihai • couple • de
10
Pros:

Der Pool war Klasse!

Cons:

Frühstück hat nicht übereinstimmt mit der Anzeige, und Fotos.Ziemlich sparsam!

2026-03-05 • via Nuitee
A
Alexandre • couple • fr
10
2026-03-05 • via Nuitee
C
Cristina Maria • couple • ro
10
Pros:

Am stat doar doua zile ,dar ne-am simțit foarte bine.Hotelul este foarte curat,modern,micul dejun gustos si personalul politicos.

2026-03-04 • via Nuitee
M
Mihai • couple • de
9
4* (von 5*)
Pros:

Sie haben uns sogar direkt vom Flughafen abgeholt( für 50 Q pro Person).Da wir morgen danach früh raus müssten haben wir sogar je eine Box bekommen!

Cons:

Sie sprechen leider kein Englisch!
Aber als Tip, können sie mit Google translate sich verständigen!

2026-02-28 • via Nuitee
C
Cathy • couple • gb
9
Pros:

Staff were very pleasant hotel is like an oasis

Cons:

For such a new hotel I’m surprised there is no fridge in the room as there is space.

2026-02-27 • via Nuitee
J
Jeannette • extended_group • gt
9
2026-02-12 • via Nuitee
K
Katarzyna • couple • pl
8
nice hotel
Pros:

A very nice hotel, friendly service, good breakfast and food in the restaurant. Comfortable rooms, nice bathroom, clean towels in the room and at the pool. Plenty of well-maintained common areas for relaxation. Secure parking on site.

2026-02-10 • via Nuitee
J
Joana • family_with_children • pt
9
Very very nice
Pros:

Clean, great location and excellent restaurant

2026-01-30 • via Nuitee
A
Amarilys • couple • pr
10
Pros:

Las facilidades y el restaurante espectacular 😍

2026-01-29 • via Nuitee
R
Roberio Robson • solo_traveller • br
10
2026-01-25 • via Nuitee
B
Bartosz • extended_group • pl
8
Można spokojnie zatrzymać się na jedną noc.
Pros:

Smaczne śniadania, zaangażowany personel.

Cons:

Niestety trafiliśmy na pokój bez okien gdzie wyraźnie było czuć zapach wilgoci i stęchlizny. Zmieniliśmy pokój na pokój z oknem.

2026-01-22 • via Nuitee
J
Julio Cesar • family_with_children • gt
8
Bueno, Pero podria mejorar
Pros:

Las instalaciónes y el parqueo.

Cons:

mucho ruido, las áreas sociales no controlan a la gente bullisiosa, si vas con familia ocara aguantar un poco. y no hay teléfonos en las habitaciones para llamar a recepción. No hay basureros adecuados en las habitaciones, debería de tener un mini refrigerador para las bebidas tampoco tienen hielo.

2026-01-20 • via Nuitee
D
David • family_with_children • bz
10
Pros:

Well the property is amazing I love it it’s really beautiful clean an satisfying

2026-01-19 • via Nuitee
L
Luisa Fernanda • family_with_children • gt
9
2026-01-19 • via Nuitee
R
Rodas • extended_group • gt
8
Pros:

Instalaciones modernas y bonitas

Cons:

No tienen agua caliente todo el tiempo en las duchas

2026-01-14 • via Nuitee
P
Pierre-Yves • family_with_children • cr
8
Pros:

L hôtel est très joli, les repas sont bons et la chambre confortable.

Cons:

L emplacement est moyen et dommage que la piscine soit froide.

2026-01-14 • via Nuitee
J
Jonathan • couple • us
10
Tepeu was a good stay. I’d recommend for anyone with children.
Pros:

Property was very clean

Cons:

Nothing

2026-01-05 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

It was clean! Excellent customer service and great food!

2025-12-31 • via Nuitee