Villa Verona

Hotels
7.4 (217 reviews)
11 Avenida , Guatemala , gt

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Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Attentive staff
Accessible location
Cons:
Poor cleanliness
Uncomfortable room conditions
Noise issues

Categories

Cleanliness
5.06
Numerous mentions of poor cleanliness and strong odors in the rooms.
Service
9.03
Staff described as attentive and friendly.
Location
8.07
Accessible location but noted as dangerous at night.
Room Quality
6.02
Issues with room condition, including noise and cleanliness.
Amenities
7.05
Basic amenities provided, but issues reported with hot water.
Value for Money
9.51
Low price noted as a positive, aligned with quality.
Food and Beverage
8.46
Not specifically mentioned in reviews.
Overall Experience
6.03
Mixed feelings with several negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 20:33

Property Description

Concierge Services & 24-hour Front Desk
Experience personalized service and assistance round the clock at Villa Verona with our concierge services and attentive 24-hour front desk staff.

Free WiFi & On-site Dining
Stay connected with complimentary WiFi throughout the property and indulge in delicious meals at our restaurant offering a variety of cuisines to satisfy your cravings.

Comfortable Accommodation & Breakfast
Relax in our non-smoking rooms featuring modern amenities like flat-screen TVs and enjoy a delightful continental, Italian, or American breakfast to kickstart your day.

To book a relaxing stay at Villa Verona, visit our website or contact us directly.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 217 reviews
Cleanliness: 5.06
Service: 9.03
Location: 8.07
Room Quality: 6.02
Amenities: 7.05
Value for Money: 9.51
Food and Beverage: 8.46
Overall Experience: 6.03
K
KC444 • solo_traveller • us
10
Pros:

Great downtown location. Very hot shower. Fast WiFi. Friendly staff who will go out of their way to help you. Comfortable bed. Was easy to get an Uber right outside my door. Short walk to tiendas, pharmacies, restaurants, fast food and market. Fruit stand next door. Bus stop right outside. The Presidential Palace and La Torre supermarket are nearby.

Cons:

The street outside is busy with heavy traffic during peak times.

2026-06-12 • via Nuitee
J
Jessica Gonzalez • couple • gt
7
Pros:

Es lindo &limpio

Cons:

El olor a humedad, era muy fuerte

2026-06-12 • via Nuitee
B
Ben Dräkär Kracovitch • solo_traveller • gt
5
La habitación olía raro, además no había shampo, incluso vi cucarachas en el baño, en la habitación
Pros:

La ubicación del lugar es muy céntrico.

Cons:

La habitación olía raro, además no había shampo, incluso vi cucarachas en el baño, en la habitación no nos dejaron toallas y yo incluso le pedí al chico de recepción y jamás nos llevos las toallas.
Las gavetas del clost no servían y el ventilador hacia mucho ruido.

2026-06-08 • via Nuitee
L
Luis • couple • hn
1
Pésimo todo
Pros:

Nada

Cons:

El personal da una pésima atención y las habitaciones bien pequeñas

2026-06-07 • via Nuitee
T
Tzunún • solo_traveller • gt
6
Ventilación
Pros:

La ubicación

Cons:

La ventilación externa, muy ruidosa no me dejó dormir.

2026-06-06 • via Nuitee
J
Jefferson • couple • gt
8
2026-06-04 • via Nuitee
J
Javier • solo_traveller • gt
8
Pros:

.

Cons:

Todo bien

2026-06-04 • via Nuitee
X
XHIMIN LOPEZ • solo_traveller • gt
6
Pros:

La atención y solución de problemas

Cons:

La habitación es muy húmeda el ventilador no trabaja

2026-06-04 • via Nuitee
S
Sue • family_with_children • cr
8
2026-06-02 • via Nuitee
B
Barrios • solo_traveller • gt
3
Cons:

No cambian las sábanas de las camas diario y hay cucarachas

2026-06-01 • via Nuitee
C
Calderon • solo_traveller • gt
10
2026-05-31 • via Nuitee
C
Calderon • solo_traveller • gt
10
Pros:

Limpieza

Cons:

Costo adicional del parqueo

2026-05-31 • via Nuitee
P
Pineda • solo_traveller • gt
9
Pros:

Lo comodo

Cons:

N/A

2026-05-28 • via Nuitee
T
thibeau • couple • fr
1
Horrible. À fuir
Cons:

Je ne mets jamais de commentaire négatif, mais là c’était trop pour moi :
• cafards dans la chambre
• draps sales avec une odeur et des taches (lorsque j’ai demandé une nouvelle taie d’oreiller, ce n’était apparemment pas possible…)
• une odeur insupportable dans la chambre (humidité et moisissure)

2026-05-21 • via Nuitee
C
Cornejo • solo_traveller • mx
10
2026-05-21 • via Nuitee
H
Henry • solo_traveller • nz
1
Pros:

Nothing

Cons:

All of it

2026-05-20 • via Nuitee
P
PAOLA • couple • ar
4
2026-05-19 • via Nuitee
A
Alexander • couple • gt
5
2026-05-18 • via Nuitee
S
Santos • solo_traveller • gt
10
2026-05-18 • via Nuitee
W
Wilmer Omar sis • solo_traveller • gt
10
Pros:

La atención del joven de recepción muy amable!!

2026-05-18 • via Nuitee