Villa Verona

Hotels
7.4 (160 reviews)
11 Avenida , Guatemala , gt

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Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Attentive staff
Accessible location
Cons:
Poor cleanliness
Uncomfortable room conditions
Noise issues

Categories

Cleanliness
5.06
Numerous mentions of poor cleanliness and strong odors in the rooms.
Service
9.03
Staff described as attentive and friendly.
Location
8.07
Accessible location but noted as dangerous at night.
Room Quality
6.02
Issues with room condition, including noise and cleanliness.
Amenities
7.05
Basic amenities provided, but issues reported with hot water.
Value for Money
9.51
Low price noted as a positive, aligned with quality.
Food and Beverage
8.46
Not specifically mentioned in reviews.
Overall Experience
6.03
Mixed feelings with several negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 20:33

Property Description

Concierge Services & 24-hour Front Desk
Experience personalized service and assistance round the clock at Villa Verona with our concierge services and attentive 24-hour front desk staff.

Free WiFi & On-site Dining
Stay connected with complimentary WiFi throughout the property and indulge in delicious meals at our restaurant offering a variety of cuisines to satisfy your cravings.

Comfortable Accommodation & Breakfast
Relax in our non-smoking rooms featuring modern amenities like flat-screen TVs and enjoy a delightful continental, Italian, or American breakfast to kickstart your day.

To book a relaxing stay at Villa Verona, visit our website or contact us directly.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 160 reviews
Cleanliness: 5.06
Service: 9.03
Location: 8.07
Room Quality: 6.02
Amenities: 7.05
Value for Money: 9.51
Food and Beverage: 8.46
Overall Experience: 6.03
L
Ludwing • couple • gt
8
Mejorar limpieza
Pros:

El precio

Cons:

Mejorar la limpieza, proporcionar toallas desde el único de la reserva.

2026-04-18 • via Nuitee
• couple • gt
8
2026-04-17 • via Nuitee
I
IGNACIO • solo_traveller • us
8
2026-04-16 • via Nuitee
L
Leon • couple • de
2
No volvemos
Pros:

English:
It was one of the cheapest hotels in the area and the location was okay.

Español:
Era uno de los hoteles más baratos de la zona y la ubicación estaba bien.

Cons:

English:
Unfortunately the room was not very clean. The bathroom smelled strongly of urine and there were hairs and stains on the bed. There was also mold on the walls and the fan was very rusty. During the night the receptionist was watching TikTok videos loudly, which could be heard clearly from the room.

Español:
Lamentablemente la habitación no estaba muy limpia. El baño olía bastante a orina y en la cama había pelos y manchas visibles. También había moho en las paredes y el ventilador estaba muy oxidado. Durante la noche el recepcionista estaba viendo videos de TikTok con volumen, por lo que se escuchaba claramente desde la habitación.

2026-04-12 • via Nuitee
J
Johannes • couple • de
6
Pros:

Dachterrasse

Cons:

Das Zimmer roch komisch

2026-04-11 • via Nuitee
S
Savary • solo_traveller • ca
7
2026-04-10 • via Nuitee
C
Cesar • couple • pa
3
El personal muy amable, pero las condiciones del hotel no tanto.
Pros:

Tenía buen espacio

Cons:

Pedi habitación con dos camas, y al llegar me dijeron que no había disponible, y había varias cucarachas. La regadera estaba taqueada.

2026-04-08 • via Nuitee
D
Delia • couple • gt
10
2026-04-07 • via Nuitee
A
Azurdia • couple • gt
1
INCÓMODO
Cons:

El lugar estaba muy sucio, tuvimos que pedir cambio de habitación porque tenía mucho humedad y NADA que ver con las imágenes que estaban aquí. Sucio, habían cucarachas, los baños asquerosos el sábado que salimos se fue el agua.

2026-04-06 • via Nuitee
H
Herrera • solo_traveller • sv
10
Pros:

La calidez con la que me trataron, fueron muy considerables conmigo.

2026-04-01 • via Nuitee
R
Remo Rodriguez • couple • de
8
2026-04-01 • via Nuitee
F
Flores • couple • gt
10
2026-03-31 • via Nuitee
C
Cris • couple • gt
9
2026-03-31 • via Nuitee
F
Flores • couple • gt
10
Pros:

Todo estuvo muy bien.

2026-03-31 • via Nuitee
D
Danilo • solo_traveller • gt
8
2026-03-31 • via Nuitee
A
Ana • couple • gt
5
2026-03-28 • via Nuitee
D
Delia • couple • gt
5
2026-03-28 • via Nuitee
M
Martine • solo_traveller • fr
9
2026-03-28 • via Nuitee
M
Marisela • couple • gt
9
2026-03-28 • via Nuitee
V
Vanessa • couple • br
7
2026-03-25 • via Nuitee