Villa Verona

Hotels
7.4 (136 reviews)
11 Avenida , Guatemala , gt

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Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Attentive staff
Accessible location
Cons:
Poor cleanliness
Uncomfortable room conditions
Noise issues

Categories

Cleanliness
5.06
Numerous mentions of poor cleanliness and strong odors in the rooms.
Service
9.03
Staff described as attentive and friendly.
Location
8.07
Accessible location but noted as dangerous at night.
Room Quality
6.02
Issues with room condition, including noise and cleanliness.
Amenities
7.05
Basic amenities provided, but issues reported with hot water.
Value for Money
9.51
Low price noted as a positive, aligned with quality.
Food and Beverage
8.46
Not specifically mentioned in reviews.
Overall Experience
6.03
Mixed feelings with several negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 20:33

Property Description

Concierge Services & 24-hour Front Desk
Experience personalized service and assistance round the clock at Villa Verona with our concierge services and attentive 24-hour front desk staff.

Free WiFi & On-site Dining
Stay connected with complimentary WiFi throughout the property and indulge in delicious meals at our restaurant offering a variety of cuisines to satisfy your cravings.

Comfortable Accommodation & Breakfast
Relax in our non-smoking rooms featuring modern amenities like flat-screen TVs and enjoy a delightful continental, Italian, or American breakfast to kickstart your day.

To book a relaxing stay at Villa Verona, visit our website or contact us directly.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 136 reviews
Cleanliness: 5.06
Service: 9.03
Location: 8.07
Room Quality: 6.02
Amenities: 7.05
Value for Money: 9.51
Food and Beverage: 8.46
Overall Experience: 6.03
D
Delia • couple • gt
8
2026-03-07 • via Nuitee
N
nathalie • family_with_children • fr
10
Pros:

Merci au personnel de l’hôtel qui était très sympathique

Cons:

Rien à signaler

2026-03-06 • via Nuitee
R
Rivera • couple • gt
10
2026-03-04 • via Nuitee
N
nathalie • family_with_children • fr
10
Pros:

Personnel très accueillant

Cons:

Rien à signaler

2026-03-03 • via Nuitee
C
castellanos • couple • gt
1
Malisimo
Pros:

Nada

Cons:

Mal servicio de recepción, me notificaron cuando ya estaba haciendo check-in que me habian cambiado de hotel, cosa que no avisaron con anticipación, olor a humedad, a cigarro, habitaciónes sucias y encima mal encarados me asignan habitación cobrando mas del monto a pagar por que era una habitación diferente a la que solicite, por lo que no recomiendo el lugar.

2026-03-01 • via Nuitee
M
Martine • solo_traveller • fr
9
2026-03-01 • via Nuitee
H
Héctor Orozco. • solo_traveller • gt
8
2026-02-28 • via Nuitee
M
Maria Imelda • solo_traveller • gb
7
Pros:

Good size room with no window. The neighbourhood was ok during the day. Try not to arrive late.

Cons:

Not recommended for a single woman travelling.

2026-02-28 • via Nuitee
D
Delia • couple • gt
8
2026-02-27 • via Nuitee
N
nathalie • family_with_children • fr
10
Pros:

Personnel très accueillant
Très bien situer

Cons:

Rien à signaler

2026-02-25 • via Nuitee
V
valentina • couple • uy
5
Aceptable por conveniencia de la ubicacion
Pros:

Me gusto el personal, super amable. Lo que sumo al lugar de verdad

Cons:

La habitacion parecia sucia, el piso de la ducha tenia pelos

2026-02-22 • via Nuitee
C
Christhopher • solo_traveller • gt
10
2026-02-14 • via Nuitee
D
Diana • solo_traveller • gt
10
Pros:

El personal que nos recibio muy amables

Cons:

Todo nos gustó

2026-02-13 • via Nuitee
R
Rosa • solo_traveller • pa
1
Cons:

Muy mala atención por parte de la encargada, súper grosera y falta de respeto

2026-02-12 • via Nuitee
D
Danilo • solo_traveller • gt
10
Pros:

Si

Cons:

Todo está bien

2026-02-11 • via Nuitee
G
Gomez • solo_traveller • gt
10
Pros:

Todo

2026-02-11 • via Nuitee
M
Marleni • couple • gt
10
Pros:

El personal muy atento, instalaciones limpias

Cons:

Todo estubo muy bien

2026-02-08 • via Nuitee
D
Delia • couple • gt
9
2026-01-27 • via Nuitee
T
Teyul • couple • gt
5
2026-01-22 • via Nuitee
O
Osorio Corzo • couple • gt
4
Pros:

La ubicación.

Cons:

La Televisión no tenía controles, así que no se podía ocupar, reserve una habitación para 2 personas y solo dejaron una toalla, las habitaciones no estan bien insonorizadas por lo cual se escucha todo

2026-01-21 • via Nuitee