Casa Buena Hotel

Hotels
8.4 (5 reviews)
15 Avenida 06-09 zona 3 , Quetzaltenango , gt
casabuenahotel@gmail.com

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Facilities

Offsite parking discounted rates available
Non-smoking throughout
Self parking (surcharge)
Offsite parking discounted rates available
Covered parking

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Slow breakfast service

Categories

Cleanliness
7.29
Cleanliness was criticized; the reviews mentioned dirty sheets and inadequate cleaning.
Service
9.26
Staff was friendly and helpful, contributing positively to the experience.
Location
8.8
The location was convenient for work purposes.
Room Quality
8.25
Room was spacious and clean, though the bed was noted as hard.
Amenities
8.78
Amenities were adequate with good facilities.
Value for Money
8.74
The overall value reflects a good standard for the pricing.
Food and Beverage
7.79
Breakfast service was slow and did not meet expectations.
Overall Experience
8.26
Mixed feelings but overall still a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:29

Property Description

Convenient Location

Modern Accommodations

Delicious Breakfast Options

Plan your stay at Casa Buena Hotel for a relaxing and enjoyable experience.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 5 reviews
Cleanliness: 7.29
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.26
• solo_traveller • nl
5
Meh.
Pros:

De locatie was handig voor mijn werk. Het personeel was vriendelijk, maar niet altijd te vinden.

Cons:

De schoonmaak was heel oppervlakkig. De lakens waren oud en hadden (ingewassen) vlekken. Er lag een mysterieuze kleverige plas op de grond voor het bed op dag 2. Ontbijt zou vanaf 7 uur geserveerd worden, maar de keuken ging open om 7.00 en het ontbijt was er pas vanaf een uur of half 8. Alles was met plakplastic of vinyl overtrokken om het een nettere uitstraling te geven. Als je aan de voorkant slaapt, gebruik dan oordoppen, want het verkeer is heel luid.

2025-08-22 • via Nuitee
L
López Coronado • solo_traveller • gt
10
Muy agradable.
Pros:

Desayuno no disfrute. El alojamiento muy agradable y tranquilo. Todo el personal muy amable.

Cons:

No me puedo quejar de nada

2025-08-13 • via Nuitee
F
Francisco • solo_traveller • gt
9
Pros:

El personal es extremadamente amable, fue un proceso sencillo y rápido para el check-in. Me permitieron dejar mi maleta en recepción ya que llegue antes de la hora.
El cuarto es amplio, al igual que el baño. Ambos muy limpios. La ducha tiene agua caliente.

Cons:

La cama estaba dura

2025-07-26 • via Nuitee
G
Gloria • solo traveller • us
10
A surprising gem of a hotel in downtown Quetzaltenango.
Pros:

A very nice hotel, convenient walking distance to downtown shops and restaurants. Bright and spacious with every amenity.

2025-05-03 • via Nuitee
L
Lesbia
8
Pros:

The hostess was excellent, beautiful room, overall a very good experience

2025-01-08 • via Nuitee