Desolation Hotel Hope Valley

Hotels
9.4 (323 reviews)
14255 CA-88 , Markleeville , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location and setting
Friendly/helpful employees
Quiet, peaceful environment
Luxury cabins with full kitchens
High-quality amenities and toiletries
Clean rooms (reported by some guests)
Cons:
Reports of rat/mouse activity in one cabin
No air conditioning on the hottest days
Limited lighting/privacy for bathrooms near restaurant
Some rooms lacked a refrigerator
Parking challenges

Categories

Cleanliness
7.5
Negative reports of nightly rat scratching and an electric mouse trap under the bed lowered cleanliness despite other mentions of clean rooms.
Service
9.9
Staff and employees praised; management proactively contacted guests to handle refunds when road closures prevented arrival.
Location
9.8
Multiple reviewers highlight an excellent, beautiful and quiet location and setting.
Room Quality
9.6
Luxury cabins, full functional kitchens and high-quality bed linens noted; isolated issues reported (bed comfort, no refrigerator in one unit, limited lighting/privacy near restaurant).
Amenities
9.9
Upscale kitchen and bathroom fixtures, quality toiletries and well-equipped cabins praised; minor negatives include no A/C on hottest days and parking challenges.
Value for Money
9.4
Standard quality for this hotel tier
Food and Beverage
9.4
Standard quality for this hotel tier
Overall Experience
9.7
Overall very positive sentiment — headlines like 'Amazing Gem' and repeat visits noted, with isolated issues not dominating the guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 11:44

Property Description

Luxurious Accommodation with Ski-to-Door Access

Garden Oasis and Culinary Delights

Nestled in the serene town of Markleeville, Desolation Hotel Hope Valley offers a luxurious retreat with ski-to-door access, perfect for avid skiers. Indulge in the tranquility of the garden, savor culinary delights at the on-site restaurant, and unwind in the sauna after a day of adventure. For those seeking outdoor activities, the hotel provides easy access to hiking and skiing, with ski equipment available for hire. Selected rooms feature a fully equipped kitchen, adding convenience to your stay. With entertainment staff to keep you engaged and room service for your comfort, Desolation Hotel ensures a memorable experience in the heart of nature.

Book now for an unforgettable stay at Desolation Hotel Hope Valley and create lasting memories in the picturesque surroundings.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 323 reviews
Cleanliness: 7.5
Service: 9.9
Location: 9.8
Room Quality: 9.6
Amenities: 9.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.7
L
Lorenzo • family_with_children • us
10
Amazing Gem
Pros:

Location, employees, cabins, setting... amazing

Cons:

No a/c in the hottest days is a little bummer (but nights are always in the high 50s)

2026-08-03 • via Nuitee
R
Rodney • solo_traveller • us
3
Pros:

The location was good.

Cons:

The cabin and toilet was by the restaurant bar. Could not take a shower or go to the bathroom with the windows blinds open and lighting was minimal. There was rat scratching nightly near the bed we were sleeping in. I alerted management. To my surprise there was an electric mouse trap under my bed. Maintenance told me the rat had not gotten in.

2026-07-13 • via Nuitee
J
Jillian • solo_traveller • us
10
2026-07-06 • via Nuitee
Z
Zak • couple • us
8
2026-06-28 • via Nuitee
X
xiao hang • extended_group • cn
10
很棒的住宿体验
Pros:

环境安静、房间干净，设施齐全

2026-06-05 • via Nuitee
S
Sarah • couple • us
10
2026-05-27 • via Nuitee
H
Heimo • couple • us
10
2026-05-22 • via Nuitee
F
Fatimah • couple • us
10
Cons:

Bed, no refrigerator

2026-05-14 • via Nuitee
P
P • couple • us
8
2026-05-11 • via Nuitee
E
Edelyn • extended_group • us
10
2026-04-20 • via Nuitee
X
xiao hang • extended_group • cn
10
员工沟通顺畅
Pros:

因为天气原因道路封闭无法入住，酒店管理主动联系退房事宜，期盼下次能够入住

Cons:

无

2026-04-06 • via Nuitee
H
Hugues • solo_traveller • us
10
2026-03-25 • via Nuitee
B
Brittney • couple • us
10
2026-03-16 • via Nuitee
G
Geraldine • couple • us
9
Always love coming here. Beautiful quiet place.
Pros:

Beautiful quiet locaction, cute cabins.

2026-03-10 • via Nuitee
S
Shrenik • family_with_children • us
10
Luxury cabins, full functional kitchen, high quality amenities
Pros:

Upscale kitchen and bathroom fixtures, quality toiletries, luxury bed linens.

Cons:

Parking challenges

2026-03-02 • via Nuitee
8
8emilya • Family
10
Winter Bliss
Pros:

We have stayed several times in their yurts (highly recommend) and this was our first time in the cabins. It was absolutely worth the upgrade. They are so thoughtfully put together and absolutely adorable. They had everything we needed to cook a nice meal and get snowed in by the fire. No better place to celebrate in a winter wonderland!

2026-02-11 • via Tripadvisor
K
Kevin • couple • us
9
2026-01-31 • via Nuitee
D
Denise • solo_traveller • us
10
2026-01-28 • via Nuitee
K
Karl • family_with_children • us
10
Pros:

House was clean and in great condition and staff were responsive with questions.

Cons:

Nothing

2026-01-23 • via Nuitee
E
erika • couple • br
10
2026-01-20 • via Nuitee