Hilton Garden Inn San Juan Condado

Hotels
•
Hilton Garden Inn
8.3 (955 reviews)
886 Ashford Ave , San Juan , pr

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Access to amenities
Cons:
Poor cleanliness
Inadequate service
Expensive for the quality

Categories

Cleanliness
7.08
The room was not clean at all, with previous guest's hair and mold on pillow cases.
Service
8.05
Service was noted as poor by several guests, particularly during restaurant interactions.
Location
10
Multiple reviews highlighted great location, especially for cruise departures, dining, and shopping.
Room Quality
8.54
Rooms were described as spacious and comfortable, with some minor issues noted.
Amenities
9.07
Access to partner hotel amenities and a nice pool area received positive comments.
Value for Money
7.53
The price was considered high for the services provided, with lack of snacks despite the cost.
Food and Beverage
7.08
Service and quality of food at breakfast received negative feedback from several guests.
Overall Experience
9.07
Overall positive experience with location and comfortable rooms, though some services fell short.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:04

Property Description

Luxurious Accommodation in San Juan
Located just 600 meters from the stunning Condado Beach, Hilton Garden Inn San Juan Condado offers a perfect blend of comfort and convenience.

Modern Amenities for Your Enjoyment
Enjoy a fitness center, private parking, terrace, and a restaurant during your stay. The hotel also provides free WiFi, a hot tub, and a tour desk for all your needs.

Stunning Views and Delicious Dining
Indulge in rooms with sea views and balconies, along with amenities like air conditioning, flat-screen TVs, and free toiletries. Wake up to a delicious buffet breakfast each morning.

Ready to experience the best of San Juan? Book your stay at Hilton Garden Inn San Juan Condado now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 955 reviews
Cleanliness: 7.08
Service: 8.05
Location: 10
Room Quality: 8.54
Amenities: 9.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 9.07
A
Angel • solo_traveller • us
8
2026-08-21 • via Nuitee
S
Stephanie • couple • us
8
Overall would highly recommend its right on the street with lots of site seeing to do and everything is wall able .
Pros:

The staff was friendly , location and hotel amenities.

Cons:

The water temperature would fluctuate where sometimes had to shower in hot water only.

2026-08-20 • via Nuitee
M
Maria • couple • us
5
Pros:

El desayuno pésimo y caro

Cons:

Cobrar $ 27 y 17 por desayuno y ya a las 10 de la manana no tener existencia es pésimo

2026-08-20 • via Nuitee
T
Tacuba • couple • us
8
Pros:

Beautiful view and clean.

Cons:

There’s no complimentary breakfast included with the stay.

2026-08-20 • via Nuitee
T
Titus • solo_traveller • us
10
2026-08-19 • via Nuitee
S
Saldana • family_with_children • us
10
2026-08-19 • via Nuitee
J
Jan • couple • us
10
2026-08-18 • via Nuitee
L
Luz • solo_traveller • do
9
Excelente estadía y ubicación
Pros:

Ubicación

Cons:

No tiene room service

2026-08-18 • via Nuitee
A
Avelino • couple • es
9
2026-08-17 • via Nuitee
E
Ernestina • solo_traveller • pr
10
Pros:

La localidad

Cons:

Los precios excesivos de los refrescos y agua embotellada entre otros

2026-08-17 • via Nuitee
J
Janett • family_with_children • us
8
Good.
Pros:

Very good location, near the Beach & not too far from Old San Juan. The food was good.

Cons:

The Events at the Hotel were a little too loud.

2026-08-14 • via Nuitee
H
Howard • extended_group • us
2
2026-08-14 • via Nuitee
G
GEMMA • family_with_children • es
9
Pros:

La zona de la piscina y la comodidad de la cama

2026-08-13 • via Nuitee
E
Eliut • couple • us
10
Excelente ubicación, buen ambiente
Pros:

Excelente ubicación, no necesitas tener vehículo para moverte, puedes solicitar Uber, tiene muchos lugares cercanos a donde ir. Excelente hotel para relajarse y disfrutar buen ambiente. Puedes rentar kayak para un paseo por la bahía del condado.

2026-08-11 • via Nuitee
D
David • solo_traveller • us
10
Pros:

everything...

Cons:

so perfect..

2026-08-10 • via Nuitee
H
Hilene • couple • us
10
2026-08-10 • via Nuitee
J
Juan • couple • pr
10
2026-08-10 • via Nuitee
M
Miguel • couple • pr
9
2026-08-10 • via Nuitee
E
Emma • solo_traveller • pr
9
2026-08-09 • via Nuitee
K
Kennedi • couple • us
10
2026-08-08 • via Nuitee