NOA by DW

Hotels
Independent
9.8 (12 reviews)
121 Cll Rafael Alers, San Juan, San Juan, 00911 , San Juan , PR

Pets allowed

Facilities

Nature reserve
Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Street parking
Wheelchair accessible
Snorkeling nearby
Express check-out
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 05:21

Property Description

Experience the vibrant heart of San Juan at NOA by DW, where comfort and luxury intermingle beautifully.

Relaxation Redefined
Indulge with onsite massages that melt away your stress, ensuring you leave feeling rejuvenated and refreshed.

Home Away From Home
Stay in one of our three individually designed guest rooms, complete with kitchens, stovetops, and memory foam beds to give you a cozy, home-like experience.

Unmatched Accessibility
Stay connected with complimentary high-speed Wi-Fi, and enjoy the convenience of express check-in/out and dry cleaning services, making your stay as smooth as possible.

Don’t miss out on experiencing luxury and convenience; book your stay at NOA by DW today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.8
Based on 12 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
H
Hugo
10
Pros:

My experience was okay. The kitchen didn’t have any spare garbage bags which was inconvenient since most stores are closed early

2025-06-14 via Nuitee
S
Shanay partner
10
Pros:

I loved the property, cant wait to say at some of the other locations.

2025-03-07 via Nuitee
G
Gabby
10
Pros:

great stay!

2025-01-24 via Nuitee
B
Brittney
10
Pros:

Beautiful place! 10/10 rating!

2024-10-25 via Nuitee
K
Keith
10
Great last minute stay!
Pros:

Mr flight so we had a few extra days in PR found this online last minute literally and after staying in a suite in the Hotel Caribe we took a chance. We could not have been happier the property was in a friendly neighborhood with an unbelievable number of shops, restaurants, etc within a few minutes walk. Property itself is amazing. Very clever use of space fantastic design really outstanding and impressive. Outdoor clawfoot tub with shower was fantastic with another bathtub that was cartoonishly big and awesome. The outdoor space was very well done there's a balcony that's covered with a table that just beautiful and the rooftop space was cool and quite clever. We didn't use the hot tub but there was a great location for that everything very well done it was very well thought out. My wife loved it and didn't want to leave we had to check out one day before a flight because the room been booked for somebody else but she did not want to go. Next time we are there I'm sure that's where she will want to book and as lovely as the other Hotel was she said more than once didn't she would have preferred staying there. I can say more about it but honestly it's just that nice of a property even though everything was virtual we had questions and we had trouble finding the code to get in but we had answers immediately the staff was friendly and very prompt in their responses I will say that the cleaning crew was there at 11:00 on the nose so don't drag your feet.

2024-08-12 via Nuitee
M
Mark
8
Pros:

Beautiful property that is very clean and well kept. The closeness to a really good beach at Ocean Park huge plus. The neighborhood is rough. It is obviously moving in the right direction, but if you are not used to a city living it might seem unsafe. I never felt unsafe, but I am from Chicago and used to this type of neighborhood.

2024-07-24 via Nuitee
G
Gilbert partner
10
Pros:

Excellent through out the whole stay very clean &
Staff was very accommodating

2024-06-24 via Nuitee
B
Beverly family
10
Pros:

Very clean and everything was in walking distance.

2024-06-05 via Nuitee
T
Tunisia partner
10
Pros:

This place is an oasis. So clean and Chic. Would definitely book again.

2024-05-24 via Nuitee
M
Mona friends
10
Pros:

Location was convenient between the airport and old town.

2024-05-10 via Nuitee
T
thevacationdesk Friends getaway us
10
great for group trips in san juan
Pros:

loved this spot! we stayed in the top apartment, O, that included the roof deck. slept 8 very comfortably. loved working from the outdoor patio and having coffee on the roof. such a close walk to the beach and a bunch of restaurants and bars. we had a few small issues when we arrived that the DW team took care of right away. highly recommend!

2024-05-06 via Tripadvisor
C
Corachel
10
Honeymoon
Pros:

This was our honeymoon and we could not have picked a better place to stay. Far enough from the tourist area but close enough to everything. Uber 6-8 mins to everything, airport included

2024-03-28 via Nuitee