Casa Costera, Isla Verde Beach, Apartments by Marriott Bonvoy

Hotels
8.6 (191 reviews)
7 Calle Gardenia, URB. Biascoechea , San Juan , pr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Free wired internet
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Exercise/lap pool
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Cleanliness issues
Inconsistent food service

Categories

Cleanliness
7.81
Several reviews indicate cleanliness issues, such as bed bugs and unclean bathrooms.
Service
9.28
Multiple positive comments on the helpful and friendly staff, though some service aspects need improvement.
Location
9.32
Great proximity to the beach and local restaurants, highly rated in several reviews.
Room Quality
8.77
Overall good room quality mentioned in several reviews, though some concerns expressed about specific issues like bed bugs.
Amenities
8.8
Good range of amenities, although some reviews mention high prices for drinks.
Value for Money
8.26
Several reviews highlight the affordability in relation to the services provided.
Food and Beverage
7.81
Mixed sentiments regarding food options and service at the restaurant.
Overall Experience
8.78
Most guests had a positive experience despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:46

Property Description

Luxurious Beachfront Apartments

Prime Location: Situated in the vibrant Isla Verde district, Casa Costera offers easy access to stunning beaches, renowned art museums, and picturesque parks.

Breathtaking Views: Wake up to the sound of waves crashing on the shore and enjoy the panoramic sea views from your private balcony in select units.

Convenience at Your Fingertips: With top attractions like the Museum of Art of Puerto Rico and Fort San Felipe del Morro just a short drive away, as well as being in close proximity to Luis Munoz Marin International Airport, Casa Costera ensures a seamless and memorable stay.

Book your stay at Casa Costera, Isla Verde Beach, Apartments by Marriott Bonvoy now to experience the perfect blend of luxury and convenience.

Important information:

Please note that pets will incur an additional charge of 100USD per week

Please note the housekeeping service is just done once a week

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.6
Based on 191 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.78
C
CHASITY couple us
10
2026-04-25 via Nuitee
B
Breanni couple us
9
The stay was nice I loved the fact there was a rooftop pool hot tub and restaurant and the view was beautiful as well as
Pros:

The staff was welcoming and friendly

Cons:

N/A

2026-04-21 via Nuitee
B
Brian couple us
10
2026-04-19 via Nuitee
T
Terence solo_traveller us
10
I truly enjoyed the visit
Pros:

Location

Cons:

Staff

2026-04-11 via Nuitee
B
Bruno couple us
10
2026-04-08 via Nuitee
C
Carlos couple co
10
Excelente
Pros:

La cercanía a la playa, la terraza con piscina y la atención del personal.

Cons:

Todo estuvo muy bien.

2026-04-05 via Nuitee
K
Kyle family_with_children us
10
Wonderful!
Pros:

Friendly staff and clean! Close to the beach

Cons:

Ac went out for one night but the team fixed it fast! Working next night

2026-04-01 via Nuitee
E
Eva family_with_children us
8
Pros:

Location was great, staff was great, rooms were very spacious and clean!

Cons:

Everything was great, just the last night our air wasn’t working too well, we had to be up by 2am fo the airport so we roughed it out. Our bad, we should of reported it, but we’re just to overwehlmed with the thought of waking up at 2.

2026-03-29 via Nuitee
L
Lopez couple us
9
A great stay for first time in Puerto Rico
Pros:

The amenities were nice. It was in a great location where you can walk to the beach and find a good food spot. For the most part, the front desk staff, specifically Monica was so nice and friendly.

Cons:

The manager on site was not personable. The room smelled a little humid. Whenever you flushed the toilet, it would leave a unpleasant smell.

2026-03-25 via Nuitee
S
Sydney couple us
9
2026-03-23 via Nuitee
M
MaryAnn family_with_children us
9
Relaxing
Pros:

Near the beach; spacious and clean

Cons:

The bed mattress seemed old and the sheets were not cotton. No housekeeping, only trash and towel refresh. No convenience stores nearby.

2026-03-21 via Nuitee
S
Sharrell couple us
10
2026-03-03 via Nuitee
J
Joseph family_with_children us
10
2026-03-03 via Nuitee
R
Raquel family_with_children us
9
Overall good
Pros:

Location, food was excellent

Cons:

Not breakfast included

2026-02-26 via Nuitee
K
Kayla couple us
6
The stay was okay
Pros:

That it was right by the beach

Cons:

My room wasn’t ready when I got there. I even waited up at the rooftop for 2 hours to give them time and the front desk was like no it’s still not ready. Front desks gave me a room that I didn’t purchase. Just a frustrating way to start a vacation

2026-02-22 via Nuitee
M
Michael extended_group ca
10
2026-02-14 via Nuitee
I
Ines couple us
9
2026-02-09 via Nuitee
P
Patricia couple us
10
2026-01-28 via Nuitee
K
Katie extended_group ie
9
2026-01-25 via Nuitee
S
Sherrilee couple us
6
I tolerated the stay by mostly being outside the room
Pros:

The hotel is a few steps from the beach. Hotel room was spacious. Rooftop restaurant and bar had good food and drinks and the view was spectacular.

Cons:

My room (405) had extremely poor air and carpet quality. Upon entering, I was immediately met with a strong odor of mold and noticeable dusty air. As someone with significant allergies to dust and mold, this was especially concerning and made the room very uncomfortable to stay in. I requested a room change, but unfortunately the hotel was fully booked. Staff placed an ozone purifier in the room, which helped reduce the mold odor, but the air remained dusty and difficult to tolerate. I was genuinely worried about triggering an asthma attack and even considered sleeping on the balcony for fresh air. I tolerated the 1 night stay by mostly being outside the room. It was very disheartening to pay almost $400/night for a room that i couldn't relax in and enjoy. I am seriously dissappointed with my stay at Casa Costera in room 405. Management: The carpet and AC filter in room 405 clearly need to be replaced or thoroughly cleaned. It is unfair to offer this room in exchange was someone's hard earn money.

2026-01-25 via Nuitee