Facilities

Guest education on local ecosystems and culture
Air conditioning
Family rooms
Pets allowed
Soundproof rooms
Car hire
Non-smoking throughout
Shuttle service (additional charge)
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Central location / close to Nizami
Friendly, hospitable staff / owners
Clean and tidy rooms (many reports)
Comfortable / cozy rooms
Good breakfast (several mentions)
Good value for the price (some mentions)
Nice decor / atmosphere
Peaceful / quiet
Helpful service (early check-in mentioned)
Convenient for exploring city
Cons:
Serious cleanliness issues reported by some ("dirtiest")
Cockroaches mentioned
Bathroom smell
Dusty in places
Broken bed frame reported
AC not working in some rooms
No kettle / cups in room
No hot water mentioned
At least one report of horrible customer service
Inconsistent amenities

Categories

Cleanliness
1
Mixed reports but notable severe negatives: multiple guests mention dirtiness, 'dirtiest place', cockroaches, bathroom smell and dusty rooms despite many other guests calling rooms spotless — recurring serious cleanliness complaints dominate.
Service
1
Strongly positive overall: numerous reviews praise exceptionally kind, helpful and hospitable staff/owners (even assisted with taxis). One report of very poor customer service, but positive accounts are dominant.
Location
1
Consistently praised: central location, very close to Nizami and city center, convenient for exploring — location is a clear strength.
Room Quality
1
Mixed: several guests describe rooms as clean, cozy and well-decorated, while others report issues (broken bed frame, AC not working, bathroom smell) leading to a neutral overall assessment.
Amenities
1
Mixed mentions: breakfast is praised, but practical amenities have gaps (no kettle/cups in room, some AC failures); overall amenities are inconsistent.
Value for Money
1
Mixed/neutral: some guests explicitly state it's 'good for the price', while many others do not comment — overall value perception is moderate.
Food and Beverage
1
Limited but positive mentions: breakfast described as delicious by some guests, but not consistently discussed across reviews — neutral aggregate.
Overall Experience
1
Polarized experiences: many guests report excellent, welcoming stays and would return, while a few report severely negative stays (dirty, horrible service). The overall impression is mixed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-11 15:54

Property Description

Prime Location in Baku
Located in the heart of Sabayil district, Sera Boutique Hotel 1 is just steps away from iconic landmarks such as Fountains Square, Maiden Tower, and Flame Towers.

Comfortable and Well-Equipped Rooms
The hotel offers cozy guest rooms with a seating area, private bathroom, and modern amenities including free WiFi. Guests can relax and unwind in style after a day of exploring the city.

Convenient Services and Nearby Attractions
Enjoy the convenience of a 24-hour front desk, airport transfers, and car rental service. With Freedom Square, Palace of The Shirvanshahs, and Azerbaijan Carpet Museum nearby, there is no shortage of cultural experiences to discover.

Ready to experience the charm of Baku? Book your stay at Sera Boutique Hotel 1 now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Mehmet emre couple tr
10
2026-01-19 via Nuitee
S
Sibghat solo_traveller ua
4
Pros:

No need to visit this hotel.in photos its beautiful but in real its not clean .old

2026-01-15 via Nuitee
D
Dmitrii couple ru
5
Good location and that's all
Pros:

Location is very good. The interior of the hotel is quite unique. Polite stuff. Early check-in

Cons:

Cockroaches, cold, no hot water, no kattle and cups in the room

2026-01-05 via Nuitee
M
MUSTAFA solo_traveller tr
9
Pros:

Good for the price, at the center, nice and kind host

Cons:

The smell of the bathroom

2025-12-17 via Nuitee
E
ELENA solo_traveller cy
10
Pros:

As a woman who travels all over the world, I can honestly say that this is the first time I have ever experienced such incredibly kind, friendly, and genuinely hospitable owners. From the moment I arrived, I felt not like a guest, but like family.

Their care went far beyond anything I could have imagined — they even paid for my Uber taxi, personally walked me to the car, and spoke with the driver themselves to make sure I would arrive safely at the airport. This level of attention, respect, and protection is truly rare and unforgettable.

If you are looking for a place where you can feel completely safe, stay right in the heart of Baku, and experience the warmth of a true home rather than just a hotel, then this beautiful hotel is an absolute must.
I will carry this experience in my heart and will definitely return.

Highly recommended without any hesitation!

2025-12-14 via Nuitee
D
Dale De Dios solo_traveller ph
8
Pros:

It was very very close to nizami and everything you will find around. Perfect location and price

Cons:

A bit dusty. They need to maintain cleanliness and fix the broken bed frame also all AC not working

2025-12-06 via Nuitee
A
Ahmed solo_traveller dz
9
2025-12-04 via Nuitee
J
Jose solo_traveller ph
10
Perfect
Pros:

Sera Hotel provided a very comfortable and enjoyable stay. The staff were friendly, helpful, and always professional. My room was clean, cozy, and perfect for relaxing after a long day. The hotel’s atmosphere and service quality really stood out. I would happily return again and recommend Sera Hotel to anyone looking for a pleasant and well-managed place to stay

2025-12-03 via Nuitee
M
Maria solo_traveller ph
10
Super
Pros:

Sera Hotel was a great experience from start to finish. The hotel has a warm atmosphere, and the staff made everything easy and comfortable. My room was fresh, tidy, and had everything I needed. I appreciated how peaceful the place was. I would definitely stay here again

2025-12-03 via Nuitee
D
D solo_traveller ph
10
Pros:

My stay at Sera Hotel was absolutely wonderful. From the moment I arrived, the staff greeted me with warm smiles and made me feel genuinely welcome. The room was spotless, beautifully designed, and had everything I needed for a comfortable stay. I was especially impressed with how quiet and relaxing the atmosphere was, which allowed me to rest perfectly after a long day of travel. The breakfast was delicious with plenty of options, and the location of the hotel made it incredibly easy to explore the city. I truly appreciate the hospitality and professionalism shown by the whole team. I would definitely choose Sera Hotel again without hesitation

2025-12-03 via Nuitee
A
Aleksandr solo_traveller ru
10
Super
Pros:

The hotel is very nice, clean and in the city center, close to everything. Super, I really liked it, I recommend it.

2025-12-02 via Nuitee
A
Anastasiya solo_traveller ru
10
Excellent
Pros:

I liked everything very much, from now on I will come to Sera Hotel every vacation, everything is very good, amazing

2025-12-02 via Nuitee
I
Irfan solo_traveller az
8
2025-12-02 via Nuitee
I
Irfan solo_traveller az
8
2025-12-02 via Nuitee
R
ramiz couple az
9
2025-11-23 via Nuitee
F
Farhat Abbas solo_traveller gb
10
It was a nice place. Good Facilities Very nice staff (Shahid) Good Breakfast
Pros:

Good Facility Excellent decor

Cons:

All good.

2025-11-21 via Nuitee
H
Han solo_traveller ph
10
Pros:

I liked the hotel and its location very much. It was very nice. Also, the staff was very friendly. I had a lot of fun on my first trip to Azerbaijan. Thank you very much to all the staff.

2025-11-19 via Nuitee
L
laila solo_traveller ae
1
DISGUSTING. And horrible customer service from your side. last time !!!
Pros:

nothing

Cons:

dirtiest place i have been.

2025-11-19 via Nuitee
M
Mehmet solo_traveller tr
8
2025-11-18 via Nuitee
D
Durre couple sa
10
2025-11-12 via Nuitee