Mountain and Ocean View Lodge

Hotels
Independent
8.2 (100 reviews)
Carr. 992 Hacienda Carabali, Luquillo, Luquillo, 00773 , Luquillo , PR

Facilities

Front entrance ramp
Express check-out
Firepit
Terrace
Garden
Luggage storage
Express check-in/check-out
Outdoor furniture
Breakfast available (surcharge)
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Beautiful setting
Convenient location
Nice pool
Friendly staff
Cons:
Limited nearby amenities
Maintenance issues
Uncomfortable beds
Poor cleanliness

Categories

Cleanliness
5.6
Mixed reviews on cleanliness, with some guests mentioning the need for improvement.
Service
5.8
Service feedback varied, with some guests reporting issues with availability and check-in experiences.
Location
8.5
Guests appreciated the beautiful and convenient setting of the hotel, while noting limited nearby amenities.
Room Quality
4.8
Mixed reviews on room quality, with mentions of uncomfortable beds, cleanliness issues, and maintenance needs.
Amenities
4.5
Negative feedback on amenities, with reports of lack of services, maintenance issues, and an abandoned look.
Value for Money
5.5
Mixed opinions on value for money, with some guests feeling it was not worth the price paid.
Food and Beverage
6.2
Comments on limited dining options and winding mountain road access to restaurants.
Overall Experience
5.1
Overall experience feedback was mixed, with some guests pointing out specific issues with cleanliness, amenities, and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 08:27

Property Description

Relaxation and Recreation: Pamper yourself with onsite massages or take a dip in the outdoor pool for a truly relaxing experience.

Delicious Dining: Indulge in a satisfying meal at Rest. By Carabali Park and enjoy a refreshing drink at the bar/lounge to unwind after a long day of exploring.

Convenient Amenities: Benefit from services such as express check-out, dry cleaning/laundry, and luggage storage. Enjoy the added convenience of free self-parking during your stay.

To book your stay at Mountain and Ocean View Lodge and experience the perfect blend of comfort and adventure, visit our website or call us today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 100 reviews
Cleanliness: 5.6
Service: 5.8
Location: 8.5
Room Quality: 4.8
Amenities: 4.5
Value for Money: 5.5
Food and Beverage: 6.2
Overall Experience: 5.1
A
AMNERIS partner
4
Pros:

El lugar cuánta con una vista hermosa, pero la propiedad necesita mantenimiento y el personal solo está hasta las 6pm, si es un hotel entiendo que debe hacer disponibilidad 24/7.

2025-03-01 via Nuitee
R
Rishu
2
Pros:

Terrible checkin process.

2025-02-26 via Nuitee
C
claudia partner
4
Pros:

The area is quiet and nice but the lodge itself needs some serious maintenance. Water pressure in the shower sucks and slept on the most uncomfortable bed ever. The bed quilt wasn’t clean and had to ask them to change the sheets on the first day because it looked like it wasn’t freshly washed. I know it’s an old place and it has so much potential if they kept up with certain things

2025-02-22 via Nuitee
N
NANCY partner
6
Pros:

Could’ve been cleaner.
And if everything on the Orbitz advertisement would’ve been correct.. no laundry
No restaurant.
In the middle of no where. Sketchy instructions on how to get there. The only thing was the view ..
Beautiful!!

2025-02-22 via Nuitee
R
Ramon family
4
Pros:

The property itself was not that bad....that being said the bed was terribly hard...the balcony door would not lock...i had booked a room with a bath tub but none of the rooms have one.
The ac and fan extractor in yhe bathroom were too loud.We left a day earlier than planned...beautifull property that needs a bit more att to landscaping and the road up to it....besides that very nice

2025-02-21 via Nuitee
C
Christopher
8
Pros:

For the price, it's a good deal especially if you just need a place to crash. However my room didn't have AC and the sheets were stained. It's not where I'd want to spend a week.

2025-02-19 via Nuitee
J
Jaime
2
Pros:

Very un kept. No staff . No amenities, abandoned look and feel. Unsafe environment no security at all. Smelly halls. Outside unkept has an abandoned look to it and felling like the shining horrible horrible horrible horrible I cannot stress it enough about this place. The pictures on the internet or website have been photoshopped all the way. Stay away!! Thumbs down on this place.

2025-02-19 via Nuitee
M
Marilyn partner
8
Pros:

Very nice check in, beautiful pool, but a little chilly. Nothing to eat nearby, restaurants were near bottom of very winding mountain road. Ample space in the room. Bathroom could use more places to hang towels and wet bathing suits.

2025-02-19 via Nuitee
B
Bret
10
Beautiful convenient place
Pros:

Very beautiful setting conveniently located.
Nice pool.

2025-02-18 via Nuitee
S
Steve family
10
Pros:

Very nice view

2025-02-18 via Nuitee
S
STACY partner
10
Pros:

This lodge while somewhat dated, is in a GORGEOUS setting with (as expected) beautiful views of the ocean in the distance (only 10 -15 minute drive away to beach areas in Luquillo) and the mountains right behind property.
Staff was friendly and attentive. We did have a little difficulty communicating in English, but the what couldn't get figured out was quickly solved using Google translate. Even with very specific directions sent ahead of check-in, the property is a bit confusing to find. Definitely try to arrive before dark and you should be okay.

2025-02-14 via Nuitee
C
Crystal family
4
Pros:

The property was once beautiful and fully functional I’m sure, so was probably great but is now being run by an “offsite” slumlord so not an ideal situation. No office and barely enough tp or clean towels and no one there to ask for more, unless you text and ask and someone will probably show up.. When all the worn out things in room start to break or malfunction they send someone’s uncle to your room (possibly drunk etc.) to “fix” and they refer to him as their engineer lol he’s very nice and ‘resourceful” we will call it but resources are limited so he makes due with what’s available. Knowing what to expect ahead of time would have helped a great deal but was impossible to contact until the day of check in when they text and said staff had to leave the property and since we were planning on paying cash this greatly complicated our trip. The sink drain was plugged with toothpaste caps and pineapple and the huge roll up blind over patio door broke and stayed down, air wasn’t on when we arrived so it was miserable, yet the room they accidentally had us enter first DID have the ac on, there were holes in walls and around windows, rusty burners on the stove, and roach-like bug that crawled out of the grounds in first pot of coffee we brewed while it was brewing, the shower handle and bathroom fan were broken and it takes 20 mins to get shower running and warm-hot with little to no water pressure and then we just left it run while all 4 of us showered with no exhaust fan, hot!

2025-02-09 via Nuitee
T
Tiffany
10
Pros:

Just make sure to use google maps to get to the place. We got lost for so long!! Other then that it was great

2025-02-01 via Nuitee
V
Virgen friends
10
Pros:

Simply Amazing

2025-01-31 via Nuitee
S
Sarah
8
Great hidden gem
Pros:

This is truely a hidden gem. The rooms are spacious and the views are beautiful. The owners do a good job at sending out clear instructions for contactless check in. Only issue was the hot water was temperamental.

2025-01-31 via Nuitee
A
Arthur friends
10
Pros:

Fantastic views! Room needed some basic maintenance/repairs, but it was clean and spacious. No shampoo or hair dryer provided, so bring your own. Nice pool area. There is what looks to be a restaurant on sight, but it was not open during our stay. No lobby area, but nice decks are available to enjoy the views.

2025-01-31 via Nuitee
J
Judith
8
Pros:

Location was amazing. We loved the views. There is a restaurant close by. Good access to Loquillo and food kiosks. Property is somewhat run down. But I would stay here again.

2025-01-24 via Nuitee
K
kevin family_with_children
8
Pros:

Need a vehicle, hard to uber from location.

2025-01-21 via Nuitee
C
Cheleasa friends
6
Pros:

Pictures are a lil over exaggerated. Location is very inconvenient and a lil bit scary at times. Could not use the small stove it had a lot of rust on it. The pool and view was beautiful.

2025-01-19 via Nuitee
T
Tongsheng family
8
Pros:

Quiet, clean, and spacious rooms. Friendly and responsive staff. Difficult to get to the property, experienced power outage during stay, water is not warm and big enough for taking shower.

2025-01-13 via Nuitee