Hotel X

Hotels
9.3 (37 reviews)
2nd Saralanj lane, 2/1 , Dilijan , am

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Nice staff
Large rooms
Good value for money
Cons:
Check-in issues
No air conditioning
Far from city center

Categories

Cleanliness
9.26
Reviews mentioned the hotel was very clean and tidy.
Service
9.73
The staff was friendly and accommodating, but there were some issues with check-in services.
Location
8.77
The location was noted as convenient but difficult to describe and somewhat far from the city center.
Room Quality
9.72
Rooms were large, new, and provided excellent value for money.
Amenities
8.25
No air conditioning and lack of a refrigerator mentioned; however, a supermarket nearby was a plus.
Value for Money
9.71
Good value for money was indicated in multiple reviews.
Food and Beverage
9.26
Not explicitly mentioned, but general hotel standards were considered acceptable.
Overall Experience
9.73
Overall, guests described their experience as very good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:08

Property Description

Tranquil Oasis in Dilijan

Nestled in Dilijan, Hotel X offers a serene escape with its lush garden, inviting terrace, and convenient barbecue facilities. Enjoy the ease of free private parking and opt for a hassle-free journey with the paid airport shuttle service.

Comfortable Rooms with Balconies

Indulge in comfort in every room at Hotel X, complete with a desk, flat-screen TV, and a private bathroom. Relax in the cozy bed with quality bed linen and towels provided. Some units boast a charming balcony, perfect for enjoying the picturesque views, while all rooms come with a kettle for your convenience.

Explore Nature and Hospitality

Embark on exciting hiking adventures around Dilijan or seek recommendations from our multilingual staff fluent in English, Armenian, and Russian. Immerse yourself in warm hospitality and make unforgettable memories at Hotel X.

Ready to experience a tranquil stay at Hotel X? Book now and start planning your retreat to Dilijan!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EVN

Location

Guest Reviews

9.3
Based on 37 reviews
Cleanliness: 9.26
Service: 9.73
Location: 8.77
Room Quality: 9.72
Amenities: 8.25
Value for Money: 9.71
Food and Beverage: 9.26
Overall Experience: 9.73
M
Maria family_with_children ru
10
Pros:

Все понравилось! Отличный хозяин, замечательные матрасы, постельное белье🫶

2026-05-06 via Nuitee
S
Sam Akael family_with_children nl
1
Cons:

I requested a refund due to the issues during my stay. As my profile shows, I have a consistent history of honest behavior and no negative reviews. In response, the host made threatening accusations, claiming we stole towels or damaged property. I have screenshots of these messages as evidence
Everything is bad. There’s no hot water, the electricity was cut in the middle of the night, and it was very cold.
Extremely disappointing experience. The hotel advertises hot water, but there was none available during our stay. When we raised the issue, instead of fixing it, the staff responded with an absurd question asking where we had “used up” their limited 300 liters of hot water. This clearly shows the hotel does not have a proper, reliable hot water system—something that should be basic, not conditional.
This is misleading and unacceptable. Guests should not have to worry about whether there will be enough hot water to shower. The response from staff was unprofessional and dismissive, making the situation even worse.
I would not recommend staying here unless you are prepared for very poor service and facilities that do not match what is advertised.

2026-05-04 via Nuitee
D
David solo_traveller gb
7
Adequate
Pros:

The room was big and clean. Bed comfortable. Hot shower. Good price. Everything was adequate, but personally I would not chose this one next time.

Cons:

Our room was cold, and the small radiator was just warm. I spoke with the manager, who suggested putting on more clothes, and gave us an extra duvet.

2026-05-03 via Nuitee
Аветисян extended_group am
10
2026-04-06 via Nuitee
R
Robert extended_group ch
9
2025-10-01 via Nuitee
T
T. extended_group nl
9
Pros:

Uitstekend verblijf. Alles was perfect.

2025-09-20 via Nuitee
A
Artsrun couple am
9
Pros:

Чисто уютно красивый вид с окна

2025-09-20 via Nuitee
J
Jack family_with_children ie
7
Fine big room with a big bed
Pros:

Fine big room with large bed. The hotel seemed very new. It offers excellent value for money & there is a supermarket directly across the street.

Cons:

The main issue was that the rooms were not serviced while we were out & the reception was not staffed. We ran out of toilet paper but also would have liked the bins changed as we were travelling with a baby (dirty nappies).

Check in took longer than needed as the receptionist didn’t know how to use the card machine & would not countenance my suggestion to pay the following day instead.

2025-09-15 via Nuitee
N
Nikoghos solo_traveller am
9
2025-09-14 via Nuitee
M
Meruzhan solo_traveller am
10
2025-09-02 via Nuitee
J
Jan extended_group cz
10
2025-08-31 via Nuitee
J
José Manuel couple es
8
Bien gracias al barato precio de los taxis en Armenia
Pros:

La cama, la amabilidad de la chica que nos recibió

Cons:

Muy lejos del centro y una ubicación difícil de describir

2025-08-30 via Nuitee
N
Narek solo_traveller am
9
2025-08-29 via Nuitee
Z
Zello family_with_children ru
10
Pros:

Удобное расположение.
Очень чисто.
Приветливый персонал.

Cons:

Всё понравилось.

2025-08-26 via Nuitee
M
Martirosyan family_with_children am
10
Pros:

Ֆանտաստիկ միջավայր ու վերաբերմունք🤍

2025-08-24 via Nuitee
K
Karen family_with_children am
10
2025-08-23 via Nuitee
Վահագն extended_group am
7
Cons:

Было сложно найти сам отель. Ни указателей, ни подсказок, даже GPS навигатор не помог.

2025-08-21 via Nuitee
Аветисян solo_traveller am
10
2025-08-21 via Nuitee
A
Aleksei couple ru
10
Pros:

Настоящее армянское гостеприимство, прекрасный хозяин отеля. Было очень чисто и тихо, номер просторный.

2025-08-18 via Nuitee
N
Naira couple am
10
2025-08-17 via Nuitee