Outland Chalet & Suites Great Smoky Mountains

Hotels
9.3 (59 reviews)
285 Lone Oak Drive , Whittier , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great communication
Beautiful property
Wonderful experience
Cons:
2nd room did not have a tv

Categories

Cleanliness
9.19
Positive experiences generally implied cleanliness.
Service
9.66
Communication with Off-Site Staff went well.
Location
9.2
Nice property for rest and relaxation, but somewhat remote.
Room Quality
9.15
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Amenities
9.18
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Value for Money
9.14
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Food and Beverage
9.19
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Overall Experience
9.66
We loved our stay!!! Everything was wonderful!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:47

Property Description

Luxurious Mountain Retreat

Nestled in the heart of Whittier, Outland Chalet & Suites Great Smoky Mountains offers a serene escape with stunning mountain views.

Elegant Accommodations

Each room boasts a private balcony, air conditioning, and a flat-screen TV. Guests can relax on the terrace overlooking the mountains or unwind in the spacious rooms featuring modern amenities.

Outdoor Adventures

From hiking to exploring nearby attractions like Harrah's Casino and the Museum of the Cherokee Indian, there's no shortage of activities for nature enthusiasts.

Experience the beauty of the Great Smoky Mountains at Outland Chalet & Suites - book your stay now for an unforgettable mountain getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.3
Based on 59 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.66
A
Amy solo_traveller us
10
2026-07-06 via Nuitee
J
James couple us
10
A very relaxing visit
Pros:

NA

2026-04-12 via Nuitee
R
Ruttanatip couple us
8
A little luxury in the woods
Pros:

Beautiful suite with a soaking bathtub and fireplace, quiet and peaceful setting , friendly staff on the phone, early check in, beautifully kept ground & trails. Nice welcome touch with a bottle of wine & note.

Cons:

A little amenities would be helpful such as paper towels, coffee in room, and hooks & shelves.

2026-03-29 via Nuitee
S
Shannon couple us
10
Will be back again
Pros:

The beautiful surroundings

2026-03-09 via Nuitee
J
Jessica couple us
10
Pros:

We loved our stay!!! Everything was wonderful!

2025-11-23 via Nuitee
J
Janie couple us
10
Relaxing time
Pros:

It was beautiful

Cons:

That the 2nd room did not have a tv.

2025-09-08 via Nuitee
J
James
8
Pros:

Communication with Off-Site Staff went well. Nice property for rest and relaxation. Suggest better advertising of somewhat remote location.

2025-07-22 via Nuitee
J
John young couple us
10
Exceptional
Pros:

Very peaceful

2025-04-21 via Nuitee
T
tymekus partner
10
Pros:

The property was a little scary at night but it was quiet and clean room. The bed and fireplace was amazing

2025-04-13 via Nuitee
J
Justin young couple us
10
Another fabulous stay at The Outland Chalet & Suites!!!
2025-03-28 via Nuitee
R
Robert young couple us
8
Very good
2025-03-15 via Nuitee
A
Angela
10
Pros:

Beautiful, comfortable, secluded chalet perfect for a weekend get-away. Short drive to quaint mountain towns for dining and shopping.

2025-03-09 via Nuitee
C
Crystal partner
10
Pros:

Nice and romantic setting

2025-03-03 via Nuitee
D
Denise young couple us
10
Beautiful room would book again
Pros:

Beautiful room very clean.

Cons:

Nothing

2025-02-22 via Nuitee
S
Sean young couple us
10
My wife and I had a wonderful and restful stay.
Pros:

Great hidden gem in the mountains. Remote and secluded .

Cons:

A bit dark in some outside areas.

2025-02-21 via Nuitee
R
Randall
8
Water pressure
Pros:

Room was good. Water pressure wasn’t great. Only complaint though.

2025-02-17 via Nuitee
S
Shannon young couple us
10
We loved it and will be back when it is warmer so we can enjoy the outdoors a little
Pros:

It was very private. The only thing I could say negative about this place is. The parking was a little dark for my liking. I left something in my car and I was a bit afraid to go get it alone. One of the guest had a dog on there car all night and I felt sorry for it but then they let it out to use the bathroom and didn’t clean up the mess. Let the dog go inside the place. But everything else was superb

Cons:

Lack of lights in the parking area

2025-01-31 via Nuitee
N
Nicole young couple us
1
Terrible.
Pros:

Being in the woods.

Cons:

I didn't get my $250 deposit back and I keep getting told it was never taken out when I have bank proof it was taken out 1/04/25.
The hair dryer didn't work.
Robes were only a size medium.....skinny people only???.......Alcohol left when I'm recovering.

2025-01-14 via Nuitee
T
Tiffany young couple us
10
The care and little details of this place is amazing, we can’t wait to return!
Pros:

It was clean and private.

Cons:

Loved it all!

2025-01-09 via Nuitee
W
Winchester young couple us
10
Fabulous place, great location, beautiful views and we will be returning!!
Pros:

My husband and I look forward to visiting here again. We had the loft spa suite which was fabulous! Very rustic with great amenities.

Cons:

I'd have to say I didn't care for the driveway and this is because I am an inexperienced mountain driver so going up and down the road to the property was a little scary.

2025-01-09 via Nuitee