Outland Chalet & Suites Great Smoky Mountains

Hotels
9.3 (60 reviews)
285 Lone Oak Drive , Whittier , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great communication
Beautiful property
Wonderful experience
Cons:
2nd room did not have a tv

Categories

Cleanliness
9.19
Positive experiences generally implied cleanliness.
Service
9.66
Communication with Off-Site Staff went well.
Location
9.2
Nice property for rest and relaxation, but somewhat remote.
Room Quality
9.15
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Amenities
9.18
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Value for Money
9.14
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Food and Beverage
9.19
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Overall Experience
9.66
We loved our stay!!! Everything was wonderful!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:47

Property Description

Luxurious Mountain Retreat

Nestled in the heart of Whittier, Outland Chalet & Suites Great Smoky Mountains offers a serene escape with stunning mountain views.

Elegant Accommodations

Each room boasts a private balcony, air conditioning, and a flat-screen TV. Guests can relax on the terrace overlooking the mountains or unwind in the spacious rooms featuring modern amenities.

Outdoor Adventures

From hiking to exploring nearby attractions like Harrah's Casino and the Museum of the Cherokee Indian, there's no shortage of activities for nature enthusiasts.

Experience the beauty of the Great Smoky Mountains at Outland Chalet & Suites - book your stay now for an unforgettable mountain getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.3
Based on 60 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.66
B
Burden • solo_traveller • us
9
2026-09-08 • via Nuitee
A
Amarendra • couple • ca
8
A Relaxing Stay in the Mountains
Pros:

The highlight of this place is definitely the property itself. The host was great and even upgraded my suite for free, which was a really nice touch. The bathtub and steam shower were also great features.

The room itself was okay, but what really makes this place special is everything outside. Having trails, a pond, and so much peaceful nature to walk around made the whole experience really enjoyable. It’s a great place to slow down, get some exercise, and just enjoy being outdoors.

Cons:

The mattress was pretty uncomfortable. The bed itself is made out of wood, and unfortunately there were some mites around the bed, which wasn’t great. The layout of the room was also quite odd and didn’t feel very practical.

2026-08-10 • via Nuitee
A
Amy • solo_traveller • us
10
2026-07-06 • via Nuitee
J
James • couple • us
10
A very relaxing visit
Pros:

NA

2026-04-12 • via Nuitee
R
Ruttanatip • couple • us
8
A little luxury in the woods
Pros:

Beautiful suite with a soaking bathtub and fireplace, quiet and peaceful setting , friendly staff on the phone, early check in, beautifully kept ground & trails. Nice welcome touch with a bottle of wine & note.

Cons:

A little amenities would be helpful such as paper towels, coffee in room, and hooks & shelves.

2026-03-29 • via Nuitee
S
Shannon • couple • us
10
Will be back again
Pros:

The beautiful surroundings

2026-03-09 • via Nuitee
J
Jessica • couple • us
10
Pros:

We loved our stay!!! Everything was wonderful!

2025-11-23 • via Nuitee
J
Janie • couple • us
10
Relaxing time
Pros:

It was beautiful

Cons:

That the 2nd room did not have a tv.

2025-09-08 • via Nuitee
J
James
8
Pros:

Communication with Off-Site Staff went well. Nice property for rest and relaxation. Suggest better advertising of somewhat remote location.

2025-07-22 • via Nuitee
J
John • young couple • us
10
Exceptional
Pros:

Very peaceful

2025-04-21 • via Nuitee
T
tymekus • partner
10
Pros:

The property was a little scary at night but it was quiet and clean room. The bed and fireplace was amazing

2025-04-13 • via Nuitee
J
Justin • young couple • us
10
Another fabulous stay at The Outland Chalet & Suites!!!
2025-03-28 • via Nuitee
R
Robert • young couple • us
8
Very good
2025-03-15 • via Nuitee
A
Angela
10
Pros:

Beautiful, comfortable, secluded chalet perfect for a weekend get-away. Short drive to quaint mountain towns for dining and shopping.

2025-03-09 • via Nuitee
C
Crystal • partner
10
Pros:

Nice and romantic setting

2025-03-03 • via Nuitee
D
Denise • young couple • us
10
Beautiful room would book again
Pros:

Beautiful room very clean.

Cons:

Nothing

2025-02-22 • via Nuitee
S
Sean • young couple • us
10
My wife and I had a wonderful and restful stay.
Pros:

Great hidden gem in the mountains. Remote and secluded .

Cons:

A bit dark in some outside areas.

2025-02-21 • via Nuitee
R
Randall
8
Water pressure
Pros:

Room was good. Water pressure wasn’t great. Only complaint though.

2025-02-17 • via Nuitee
S
Shannon • young couple • us
10
We loved it and will be back when it is warmer so we can enjoy the outdoors a little
Pros:

It was very private. The only thing I could say negative about this place is. The parking was a little dark for my liking. I left something in my car and I was a bit afraid to go get it alone. One of the guest had a dog on there car all night and I felt sorry for it but then they let it out to use the bathroom and didn’t clean up the mess. Let the dog go inside the place. But everything else was superb

Cons:

Lack of lights in the parking area

2025-01-31 • via Nuitee
N
Nicole • young couple • us
1
Terrible.
Pros:

Being in the woods.

Cons:

I didn't get my $250 deposit back and I keep getting told it was never taken out when I have bank proof it was taken out 1/04/25.
The hair dryer didn't work.
Robes were only a size medium.....skinny people only???.......Alcohol left when I'm recovering.

2025-01-14 • via Nuitee