ST Signature Bugis Middle

Hotels
8.2 (780 reviews)
21 Middle Road , Singapore , sg

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent central location (near Marina Bay / MRT)
Friendly and helpful staff
Convenient shops and local restaurants nearby (7-11, Lao Ba Cha)
Modern, tidy rooms for some guests
Easy check-in/out process reported
Free water dispenser and basic conveniences
Cons:
Rooms are often very small and lack storage/wardrobe
Significant noise (corridor, lifts, neighbouring rooms, street)
Poor breakfast quality reported repeatedly
Inconsistent housekeeping / rooms not cleaned daily for some guests
Occasional room issues (cold shower in one report, bed against wall)
Online check-in / phone-key concerns and invoice/communication problems

Categories

Cleanliness
6.8
Mixed reports: some guests found rooms clean and tidy, while multiple reviews mention rooms not being cleaned daily or being generally unclean; overall cleanliness is below expectation.
Service
9.2
Generally praised staff — several comments call out friendly, helpful personnel and 'great staff' — though a few reports note communication issues (invoice, online check-in) which are isolated.
Location
9.9
Consistently strong: many reviewers highlight excellent central location (Marina Bay, near MRT), convenience to shops/restaurants and short walking distance to attractions.
Room Quality
6.6
Multiple complaints about very small rooms, lack of storage/wardrobe, awkward bed placement and noise intrusion; some rooms are modern and tidy but overall room quality is limited by size and noise.
Amenities
8.8
Basic but useful amenities noted (free water dispenser, 7-11 downstairs, phone-key access); limited in-room facilities (no coffee/tea setup, limited wardrobe) reduce the score slightly.
Value for Money
9.5
Not often mentioned explicitly; inferred good value due to prime location and generally positive stays — rating slightly elevated to reflect overall guest satisfaction relative to location and service.
Food and Beverage
5.8
Recurring negative feedback about breakfast quality (several guests call it 'terrible'); guests rely on nearby local eateries instead, so hotel F&B scores low.
Overall Experience
9
Many guests report a wonderful or good stay driven by location and staff, though noise and small room issues are common caveats; overall impressions are positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 12:16

Property Description

Modern Comfort and Convenience

ST Signature Bugis Middle, located in the heart of Singapore, offers a comfortable stay with modern amenities. The air-conditioned rooms are equipped with a desk, kettle, safety deposit box, and flat-screen TV. Guests can enjoy free WiFi throughout the property and relax on the terrace.

Shared Kitchen and Prime Location

This 3-star hotel features a shared kitchen for guests to prepare their meals. Situated less than 1 km from Raffles City and near popular attractions like Bugis Street and Singapore Art Museum, it's an ideal choice for travelers interested in shopping, culture, and city walks.

Personalized Service and Easy Access

With a focus on guest satisfaction, ST Signature Bugis Middle provides bed linen, towels, and a private bathroom in each room. Conveniently located near City Hall MRT Station and Seletar Airport, this hotel offers easy access to key destinations. Book your stay now for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 780 reviews
Cleanliness: 6.8
Service: 9.2
Location: 9.9
Room Quality: 6.6
Amenities: 8.8
Value for Money: 9.5
Food and Beverage: 5.8
Overall Experience: 9
S
stefano • couple • it
10
Pros:

Hotel pulito comodo accogliente e funzionale , vicino al centro e tutti i punti di interesse
Super consigliato

2026-08-21 • via Nuitee
R
rlbtc • solo_traveller • it
7
Pros:

Senza infamia e senza lode. Pulita e comoda per l'aeroporto

2026-08-19 • via Nuitee
R
Ricardo • solo_traveller • cl
8
2026-08-16 • via Nuitee
E
Elisa • couple • it
9
La struttura è perfetta per godersi Singapore. La colazione non è gestita all’interno della struttura ma ti forniscono u
Pros:

Ottima posizione per il centro (Marina Bay), raggiungibile a piedi in 10 minuti.

Cons:

La stanza era molto molto piccola

2026-08-15 • via Nuitee
J
Jordan • solo_traveller • sa
9
2026-08-14 • via Nuitee
T
Tan • solo_traveller • my
9
Pros:

Strategic location & near to mrt station.

2026-08-14 • via Nuitee
S
Stephen-Charles • solo_traveller • au
10
5 Star
Pros:

The Great Staff!

2026-08-13 • via Nuitee
S
Sevil • extended_group • az
10
2026-08-12 • via Nuitee
G
Gillan • couple • nz
6
Outstanding location, the usual high-quality from ST Signature, but be prepared for the hotel noise
Pros:

The usual high quality, thoughtfully-designed experience, awesomely-located and immaculate experience we've come to expect from ST Signature Hotels: I always stay with them when I can.

Cons:

Guests will need to be mindful this is noisy place: the electronic key locks in the hallways are very loud and beep constantly, doors slamming and peoples voices carry very loudly into your room. You will hear toilets/showers/water flushing from adjacent and upstairs rooms. The insulated windows for some reason don't seal properly so there is a lot of street noise that carries into the room.

2026-08-09 • via Nuitee
J
john • solo_traveller • nl
7
Pros:

De locatie is erg goed.

Cons:

Het ontbijt is ronduit verschrikkelijk. Ik snap niet dat een hotel dit durft te serveren

2026-08-08 • via Nuitee
L
Luke • solo_traveller • au
7
2026-08-03 • via Nuitee
C
carrie • couple • hk
9
Pros:

The location is very convenient, there is 7-11 just downstairs. The Local restaurant called Lao Ba Cha just right beside the hotel. We go to there for breakfast everyday. The staffs there are so helpful and friendly, especially a guy with glasses (I don’t know his name) he is very polite and helpful. The room is clean and tidy, modern design. Our stay is just wonderful.

Cons:

In the morning around 9am there is some clean up outside which a bit noisy, I think it’s the only thing that I’d concern. But overall, it’s prefect!

2026-07-25 • via Nuitee
D
Dmitry • solo_traveller • se
8
Pros:

Fantastic location

Cons:

Not a fan of the online check in (I was a bit earlier than the check in time, but there was to way to ask for an earlier check in) and on the phone room card (low phone battery isn’t fun).

2026-07-24 • via Nuitee
M
Mihai • family_with_children • ro
9
2026-07-23 • via Nuitee
G
Georgi • couple • nl
9
2026-07-23 • via Nuitee
S
Simon • couple • au
5
inadequate
Pros:

location

Cons:

was very small and basic

2026-07-22 • via Nuitee
H
Huo • solo_traveller • de
5
Pros:

The location is really good. Near shopping mall and MRS.

Cons:

The room is not clean and no house cleaning everyday. The breakfast in Laobacha is really bad. And the strict Set A/B/C cannot change. The customer service is not good and the communication quality should be improved since I cannot get the invoice.

2026-07-13 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-07-11 • via Nuitee
O
Olga • solo_traveller • ru
10
2026-07-02 • via Nuitee
P
Po-Yao • solo_traveller • tw
8
Overall is good. Need to bring the ear plugs.
Pros:

The location is near by the interests I want to see. The foods are good nearby.

Cons:

The room cannot block the other room's sound.

2026-06-30 • via Nuitee