Deluxe Nortel Hotel

Hotels
7.9 (454 reviews)
Maršala Tita 38 , Sarajevo , ba

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cozy rooms
Cons:
Noise from bars
Low water pressure
Unclean rooms

Categories

Cleanliness
5.65
Several reviews mentioned dirty carpets and unclean rooms.
Service
8.65
Standard service quality for this hotel tier, though some issues reported.
Location
9.15
Positive remarks about the central location and nearby amenities.
Room Quality
7.65
Rooms were clean and cozy but had noise issues from bars and construction.
Amenities
7.15
Lack of sufficient water pressure and issues with heating reported.
Value for Money
8.15
Some guests felt they could have paid slightly more for better quality.
Food and Beverage
8.65
Nearby bars and cafes received positive comments.
Overall Experience
8.15
Mixed experience with both positives and negatives reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:42

Property Description

Luxurious Accommodations

Deluxe Nortel Hotel in Sarajevo offers air-conditioned rooms with free WiFi, private parking, and room service. Each room features modern amenities including a flat-screen TV, comfortable bedding, and a private bathroom. Some rooms even come with a kitchen for added convenience.

Convenient Location

Situated less than 1 km from Latin bridge, this 4-star hotel is centrally located near popular attractions such as Sebilj Fountain and Bascarsija Street. Guests can easily explore the vibrant city of Sarajevo with guidance from the multilingual staff.

Exceptional Service

The hotel's non-smoking property includes a bar and a welcoming reception where guests can receive helpful tips and information. Enjoy a comfortable stay and explore the beauty of Sarajevo while staying at Deluxe Nortel Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Location

Guest Reviews

7.9
Based on 454 reviews
Cleanliness: 5.65
Service: 8.65
Location: 9.15
Room Quality: 7.65
Amenities: 7.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.15
B
Bereketli • family_with_children • tr
5
Pros:

Çarşıya yakındı.

Cons:

Banyo temiz değildi.

Giriş günü tuvalet kağıdı yoktu. İstemek zorunda kaldık.

Resepsiyonda kimse bulunmuyor. Telefonlara ulaşılamıyordu. Booking mesaj sayesinde yetkililere ulaşabildik. Yetkili gelene kadar yağmur altında beklemek durumunda kaldık.

En önemlisi duş suyu hiç yok denecek kadar az akıyordu. Ve duşakabin kirliydi.

2026-01-30 • via Nuitee
E
ENVER • family_with_children • tr
6
Cons:

Ilk verdikleri odada baska birilerinin eşyalari vardi. Camlar açılmiyordu havalanmıyordu. Ikinci verdikleri odada havalandırma çalışmıyordu. Ucuncu verdikleri odada klozet sapsarıydı.

2026-01-27 • via Nuitee
E
Ertug • extended_group • tr
3
Pros:

Konumu idealdi. Oda buyuklugu iyiydi.

Cons:

Altinda yer alan bar sebebi ile cok fazla gürültüsü ve muzik sesi vardi. Ayrica orada kaldigimiz sure boyunca dus alamadik. Su ile ilgili bir problemleri var. 4 gun konaklamamizda…

2026-01-27 • via Nuitee
K
Katarina • couple • rs
5
2026-01-26 • via Nuitee
I
Iris42 • extended_group • me
6
Pros:

Расположение отеля очень удачное - в старом центре города, рядом с достопримечательностями, прогулочными зонами, кафе-ресторанами. В 200 м находится торговый центр с платным паркингом. Удобная планировка номера с приятным интерьером и добротной мебелью. То, что будет шумно от ночного клуба мы знали и были готовы к этому.

Cons:

По прибытии оказались перед закрытыми дверями, пришлось звонить администратору по номеру, указанному на двери. Администратор пытался нас убедить, что бронирование они не получали, но потом согласился приехать. Ждали не долго, минут 5. Номер оказался неподготовленным для заселения - было очень холодно, стаканы и чашки были грязными, чайник изнутри покрыт толстым слоем кальция, в унитазе не работал слив. Оказалось, что какой-то веселый человек придумал новую систему слива - нужно было поднять крышку сливного бачка и тогда, привязанная цепью пробка поднималась и вода поступала в унитаз! В номере есть кофемашина, но она сломана.

2026-01-25 • via Nuitee
A
Antonela • family_with_children • hr
10
2026-01-22 • via Nuitee
M
Mustafa • extended_group • mk
1
Pros:

Odalar temiz değildi.

2026-01-19 • via Nuitee
L
Luka • solo_traveller • au
8
2026-01-19 • via Nuitee
S
Selma • extended_group • ba
10
2026-01-19 • via Nuitee
R
Radoslav • couple • me
5
Cons:

No parking

2026-01-15 • via Nuitee
M
Marko • family_with_children • me
7
Pros:

Excellent location, comfortable bed, hospitable host

Cons:

Water pressure wasn't constant (it was difficult to take a shower), nowhere to hang clothes in the bathroom, not as spatious as in photos

2026-01-08 • via Nuitee
M
Mirsad • couple • de
8
2026-01-07 • via Nuitee
M
Minela • family_with_children • it
2
Cons:

Non mi è piaciuto il fatto di essermi dovuta preparare il letto per poter far dormire i miei figli. La signora delle pulizie non è mai passata a prendere gli asciugamani sporchi o a vedere se mancava la carta igienica. I rumori e l'isolamento pessimi.

2026-01-03 • via Nuitee
F
Funda • family_with_children • tr
10
Keyifli
Pros:

Merkezi bir yerde

Cons:

Beğenmediğim bi konu yok

2025-12-23 • via Nuitee
D
DANICA • family_with_children • rs
10
Pros:

😀

2025-11-22 • via Nuitee
V
Volkan • family_with_children • tr
5
2025-11-20 • via Nuitee
A
Ante • family_with_children • hr
10
2025-11-10 • via Nuitee
I
Izudin_d • family_with_children • ba
9
Pros:

Lokacija je perfektna, u blizini svega što bi vam moglo zatrebati. Komunikacija sa osobljem je izvanredna.

Cons:

Parking je u dostupnim garažama sto moze podici planiranu cijenu putovanja, ali je zato auto na sigurnom. Ispod je bar pa onome ko nije navikao moze stvarati buku, ali ako ste i vi do kasno vani onda nije problem.

2025-11-09 • via Nuitee
M
Mustafa • family_with_children • tr
1
Cons:

There was no water on the hotel during my stay and the hotel staff even didn't hae any idea about the problem and they didn't find a solution to it.

2025-11-05 • via Nuitee
S
sabina • extended_group • it
8
2025-11-01 • via Nuitee