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Facilities
Property facilities
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Free breakfast
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Full-service spa
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Firewood (free)
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Firepit
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Free WiFi
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Garden
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Designated smoking area
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Concierge service
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Outdoor furniture
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Free breakfast
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Front desk (limited hours)
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Full-service spa
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Wheelchair accessible parking
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Free self parking
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Free cooked-to-order breakfast
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Firepit
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Banquet hall
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Firewood (free)
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Secured parking
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Wheelchair-accessible van parking
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Wheelchair-accessible fitness center
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Change of towels (on request)
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Change of bed sheets (on request)
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Accessible shuttle
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No accessible shuttle
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Property Description
Pamper Yourself at the Spa - Indulge in massages, body treatments, and facials at the full-service spa to unwind and rejuvenate during your stay.
Culinary Delights - Savor delicious meals at the onsite restaurant or grab a quick bite at the hotel's coffee shop/cafe. With two bars/lounges, enjoy a variety of drinks to complement your dining experience.
Comfort and Entertainment - Relax in one of the 18 air-conditioned rooms with Smart televisions and stay connected with complimentary wireless internet. The private bathrooms with rainfall showerheads provide a luxurious experience.
Book your retreat at Cleo Lake Kivu Hotel and experience a perfect blend of relaxation and luxury!
- Contactless check-out is available.
Property Policies
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Pets
Pets not allowed
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Check-in & Check-out
Contactless check-out is available
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Covid
Property follows sanitization practices of COVID-19 Guidelines (CDC)
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Accessibility
No elevators
Property policies
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Pets
Pets not allowed
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Sustainability Certifications
Property confirms they are implementing guest safety measures
-
Check-in & Check-out
Contactless check-out is available
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Covid
Property follows sanitization practices of COVID-19 Guidelines (CDC)
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Accessibility
No elevators
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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Covid
Property does not offer onsite COVID-19 testing
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General
Property is cleaned with disinfectant
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General
Professional property host/manager
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Commonly-touched surfaces are cleaned with disinfectant
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Health & Safety
Property does not require health documentation at check-in
Location
Guest Reviews
This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!
Amazing view of the lake. Awesome staff. You genuinely feel pampered.
The hotel was flawless the staff Remy, Patrick , Deborah, and Eric everyone that works there was amazing and very attentive to making my experience one I will never forget. I will most certainly be returning to stay here again and would recommend to anyone to book a stay at least once.
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