Elysian House-Kensington Serviced Apts

Hotels
Independent
7.2 (17 reviews)
45 Cromwell Rd, London, England, SW7 2ED , London , GB

Facilities

Health or beauty spa nearby
Luggage storage
Concierge service
Wheelchair accessible
Casino nearby
Health or beauty spa nearby
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Great view
Well-decorated apartment
Cons:
Cleanliness issues
Non-compliant amenities

Categories

Cleanliness
5.26
Concerns about cleanliness noted in reviews.
Service
7.73
Standard quality for this hotel tier.
Location
8.27
Lovely area mentioned in the reviews.
Room Quality
7.72
Well-decorated and clean as per one review.
Amenities
6.75
Some amenities were non-compliant as mentioned.
Value for Money
7.21
Standard quality for this hotel tier.
Food and Beverage
7.76
Standard quality for this hotel tier.
Overall Experience
6.93
Mixed feelings but overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:08

Property Description

Welcome to Elysian House - Kensington Serviced Apartments, your ideal retreat in the heart of London!

Spacious Comfort
Relax in one of our 11 thoughtfully designed guestrooms, complete with kitchens featuring refrigerators, ovens, and microwaves. Experience the convenience of home while exploring the vibrant city around you.

Prime Location
Situated just steps from the Natural History Museum, and a short stroll from Kensington High Street, you'll enjoy easy access to some of London’s premier attractions, including the Royal Albert Hall and Hyde Park.

Modern Amenities
Stay connected with complimentary wireless internet, and make use of our dry cleaning and luggage storage services to make your stay effortless and enjoyable.

Don't miss out on the chance to experience London from the comfort of Elysian House. Book your stay today!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 17 reviews
Cleanliness: 5.26
Service: 7.73
Location: 8.27
Room Quality: 7.72
Amenities: 6.75
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 6.93
M
Mohammed extended_group sa
10
I enjoy my time
Pros:

It’s very nice and neat

Cons:

Very close for every thing

2026-05-16 via Nuitee
G
Georgi family_with_children bg
9
2026-05-05 via Nuitee
A
Afzal family_with_children gb
9
2026-05-05 via Nuitee
B
Bortolotti extended_group it
10
2026-04-27 via Nuitee
J
Johan family_with_children ae
8
Cons:

The apartment was beautifully decorated but would need a little renovation. Location was great!

2026-04-27 via Nuitee
G
Gemma family_with_children gb
9
Very spacious, homely apartment with amazing views particularly of the Natural History Museum.
Pros:

Great communication with the host. Very accommodating and quick to reply. Met us at the property and helped us with our luggage up the stairs, into the lift and into the apartment. Very friendly lady. Communication was great throughout our stay. The apartment is very spacious and it was amazing to have the view of the Natural History Museum out of every window! We settled in quickly and made it feel like home. It’s a perfect base for exploring the local museums on foot!

Cons:

It is on a busy road but we knew this before booking. Bring ear plugs if you struggle to sleep through traffic noise! It doesn’t come with any provisions like milk but there are plenty of shops within walking distance. Tea towels would have been helpful so bring your own if you plan to eat in.

2026-04-25 via Nuitee
I
Ilia family_with_children ca
10
Lovely stay for our family of four in beautiful South Kensington
Pros:

It was a great stay overall!
The apartment itself was very good. Loved high ceilings - about 4.5 m tall and the location is right across the natural history museum, so the view is excellent. We found it to be clean and cosy and quiet. Very close to grocery stores, bus stops and the tube. We walked a lot and if you love walking you can pretty much get to the most central locations by foot. The neighborhood is great, upscale and very safe. Also, the host accommodated us early - we asked because our flight arrived early in the morning. It was very nice of her.

Cons:

There were some small hiccups with wifi - it was not stable during our stay and also in the kitchen there was not enough utensils, but the host and the manager tried to help in a timely manner.

2026-04-21 via Nuitee
E
Eleni solo_traveller cy
9
Excellent stay at South Kensington
Pros:

Lovely location, stylish apartment, clean and spacious, perfect for a family of four. Would stay there again!

Cons:

Everything was great. Just two comments. One of the beds was not that comfortable. A bath mat would be very useful.

2026-04-20 via Nuitee
D
Diederik family_with_children be
7
Pros:

Leuk appartement in een leuke buurt. Veel ruimte, leuk dat er 2 badkamers zijn

Cons:

Slaapkamers aan de straatkant te luidruchtig, te weinig isolatie van de ramen. Zeker earplugs nodig om goed te kunnen slapen.

2026-04-17 via Nuitee
D
Dan & Valentina extended_group je
10
Spacious, comfortable with convenient location.
Pros:

The apartment is very comfortable and clean, and well equipped. We stayed in the apartment for a week as a family of five and it suited us very well. The location is excellent too. We’d be happy to come back.

2026-04-12 via Nuitee
B
Brittany extended_group gb
10
2026-04-08 via Nuitee
C
Carolyn family_with_children pa
8
Excellent location!
Pros:

We had a wonderful stay at this apartment in South Kensington! The location is fantastic—very well situated and convenient for exploring London. It’s in a lovely area, close to two tube stations, as well as supermarkets, restaurants, cafés, and museums, which made everything very easy for our family during our week-long stay.

The apartment itself was comfortable and worked perfectly for us. Check-in and check-out were both very easy and smooth. We also really appreciated how responsive and helpful the host was throughout our visit, which made the whole experience stress-free.

Overall, a great stay and we would happily come back. Highly recommended!

2026-04-06 via Nuitee
O
Olamilekan couple gb
10
Pleasant and comfortable
Pros:

Location
Easy check in
Kind staff
Large rooms

2026-04-03 via Nuitee
L
Luca family_with_children ch
10
2026-03-23 via Nuitee
M
Matthew extended_group us
10
Pros:

Everything staff, flat and location

2026-03-23 via Nuitee
M
Meghan family_with_children us
10
Everything was nice
Pros:

Everything

2026-03-20 via Nuitee
S
Santis family_with_children lv
9
Great location
2026-03-19 via Nuitee
D
Daniel extended_group at
10
2026-03-19 via Nuitee
M
Martina_Baldacchino family_with_children mt
7
Great Location and Spacious Rooms, But Maintenance Needs Attention
Pros:

The location is perfect just opposite the Natural History Museum. Big Rooms. Easy check-in and check-out process. The host accepted our request to check in early which was appreciated. Communication with host was good as well. Served with lift to all floors, although there are quite some steps before getting to the lift so you still need to carry heavy suitcases up and down stairs until you get to the lift.

Cons:

The property had an issue with hot water. The hot water was finishing after 1 shower. We brought this to the attention, they sent someone to fix the issue but was fixed only for 1 day. And back to no hot water. In cold weather this was a drawback. The furniture is a bit run down with broken cupboard shelves, heater displays not working, etc. Mattresses very very soft. All bed linen had dirty spots. Only 2 glasses in the kitchen, no tea towels to dry dishes, kitchenware needs an upgrade. Washing machine works, tumble dryer doesn't. The electricity went off when we were there but we managed to re-switch on ourselves from the electricity main unit.

2026-03-12 via Nuitee
P
Paweł extended_group pl
10
Miejsce godne polecenia 🙂
Pros:

Duży przestronny i dobrze zlokalizowany apartament. Bardzo dobry kontakt z właścicielem. Bardzo dobra cena w stosunku do jakości. Polecam 🙂

2026-03-10 via Nuitee