Aqueen Prestige Hotel Jalan Besar

Hotels
8.1 (358 reviews)
29 Tyrwhitt Road , Singapore , sg

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access
Exercise/lap pool
Japanese garden
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Review Highlights

Pros:
Clean and convenient
Friendly and helpful staff
Cons:
Too short beds
Noise issues between rooms

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness positively, but noted issues like a mouldy shower curtain.
Service
8.65
Staff was described as friendly and helpful, but there were complaints about the lack of greetings.
Location
8.69
Location was praised as very good and convenient, close to the city.
Room Quality
7.64
Multiple reviews indicated problems with room size and bed length.
Amenities
7.67
Amenities had mixed reviews with some issues like noise insulation and lack of reading lights.
Value for Money
7.63
Complaints about not matching value to room size and quality.
Food and Beverage
8.18
Food and beverage quality not specifically mentioned, standard quality for this hotel tier.
Overall Experience
8.15
General sentiment indicates an average experience, with notable positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:30

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi and modern amenities.

Delicious Dining Options
Savor a buffet or Asian breakfast at our on-site restaurant and enjoy a variety of culinary delights during your stay.

Convenient Location
Situated near popular attractions like Mustafa Centre and Bugis Street, our hotel provides easy access to the best of Singapore.

To book your stay at Aqueen Prestige Hotel Jalan Besar, visit our website or call our 24-hour front desk.

Important information:

At Aqueen Hotels & Resorts, we are dedicated to preserving our planet. We kindly invite you to support our sustainability efforts during your stay. By being mindful of waste and opting for eco-friendly choices, you can contribute to our positive impact on the environment.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 358 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 7.67
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.15
K
Krisztián • couple • hu
3
Cons:

Papír vastagságú falak, igénytelen kivitelezés. Ha valaki nyugodtan szeretne pihenni, nem jó választás.

2026-02-13 • via Nuitee
M
Maja • couple • se
8
2026-02-12 • via Nuitee
P
Pascal Pascal • family_with_children • fr
7
Pros:

Le quartier,le calme

Cons:

Pas de bar ,pas de service de nettoyage de tables pour le petit déjeuner

2026-02-11 • via Nuitee
V
Vladislav • couple • sa
9
Great hotel, clean and very well located
Pros:

Great location; clean, spacious room

Cons:

More amenities can be provided

2026-02-09 • via Nuitee
W
wen • family_with_children • my
10
Pros:

房间里有准备洗漱用品👍🏻👍🏻还很干净

2026-01-31 • via Nuitee
S
Syed • family_with_children • gb
8
Pros:

Very well situated

2026-01-29 • via Nuitee
M
Mäll • family_with_children • ee
7
Pros:

Vaikne, puhas

Cons:

Tuba oli väike ja koristati kuidas juhtus

2026-01-27 • via Nuitee
A
Ayesha • family_with_children • pk
8
2026-01-23 • via Nuitee
N
Niko • family_with_children • fi
4
Pros:

The staff was friendly and helpful. Location was pretty good due to being close to services.

Cons:

Breakfast was disappointing. The room had poor sound insulation. You could hear noises clearly from the hallway and other rooms next door. Also the room was smaller than appeared in the images and the beds were so short that my legs were hanging in the air when trying to sleep.

There were presumably other guests drinking right in front of the main entrance when arrived at the hotel which seemed a bit weird.

2026-01-19 • via Nuitee
Y
YE THI • couple • sg
7
2026-01-19 • via Nuitee
S
shiya • solo_traveller • cn
6
2026-01-19 • via Nuitee
M
Maha • solo_traveller • sa
7
Cons:

سعر مبالغ فيه عندما كان في الموقع كان اقل المبلغ لكن في مكان الاقامه عند دفع كان زياده ، الأفضل حجز ودفع انلاين 👍🏼

2026-01-19 • via Nuitee
G
GANESHNATHAN • couple • my
9
Pros:

Clean

2026-01-15 • via Nuitee
T
tom • family_with_children • nz
7
Very helpful staff on reception excellent communication and friendliness especially evening staff.
Pros:

Break fast was good when available - but was not available everyday depending on the number of guests.

2026-01-10 • via Nuitee
T
Tomas • couple • nl
7
2026-01-09 • via Nuitee
C
Chiara • family_with_children • it
7
Pros:

Finestra grande e pulizia

Cons:

Stanza troppo piccola per un 4 stelle: il letto era incassato dentro il muro pertanto la lunghezza del materasso era inferiore alla norma e si faticava a passare da in fondo al letto al bagno. Inoltre il lavandino si trovava fuori dal bagno.

2026-01-06 • via Nuitee
W
William • couple • au
8
2026-01-06 • via Nuitee
M
Maximo • family_with_children • ph
8
2026-01-03 • via Nuitee
M
Maximo • family_with_children • ph
8
2026-01-03 • via Nuitee
A
AZHAR • extended_group • my
10
2026-01-03 • via Nuitee