IntercityHotel Bawshar Muscat

Hotels
•
IntercityHotels
8.7 (1843 reviews)
Near Mall of Oman, Express Highway | Bawshar , Muscat , om

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, professional and helpful staff
Consistently clean rooms
Excellent location near Mall of Oman
New/modern hotel and pleasant views (pool)
Good breakfast mentioned by guests
Welcoming reception and polite personnel
Cons:
Small parking spaces
Rooms not fully soundproof
Air conditioning sometimes not sufficiently cold
Some facilities broken or noisy
Occasional unpleasant smell on bedding
Bathroom drainage/leakage due to insufficient barrier

Categories

Cleanliness
9.2
Repeated praise for cleanliness in many reviews (e.g., 'الغرف نظيفة', 'very clean', 'النظافة ممتازة'), indicating a strong positive sentiment toward housekeeping and room cleanliness.
Service
9.9
Numerous comments highlight exceptional, professional and friendly staff (reception praised multiple times, 'welcoming', 'very kind and polite'), justifying a top-tier service score.
Location
9.5
Location repeatedly cited as a major positive (close to Mall of Oman / 'قريب من مول عمان'), making location a clear strength for guests.
Room Quality
7.5
Mixed feedback: some guests praise elegant and nice rooms, but there are several issues reported (unpleasant smell on bedding, poor soundproofing, AC not cold repeatedly, bathroom drainage/leakage), lowering the room quality score.
Amenities
7.8
Pool and basic facilities are appreciated, but complaints include small parking, some facilities broken/noisy, and lack of a smart TV for some rooms — overall amenities are acceptable but with notable negatives.
Value for Money
8.7
Not explicitly discussed in reviews; assigned the target overall rating as a neutral baseline ('Standard quality for this hotel tier').
Food and Beverage
8.5
Breakfast described positively in at least one review ('good and delicious'); otherwise little mention of F&B, supporting a slightly above-average score.
Overall Experience
8.5
Overall sentiment is positive with many guests recommending or repeating stays and praising staff, cleanliness, and location, tempered by the room/amenity issues noted above.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:32

Property Description

Convenient Location and Modern Amenities
IntercityHotel Bawshar Muscat offers a perfect blend of convenience and comfort, with an outdoor swimming pool, fitness centre, and a restaurant on-site.

Comfortable Rooms with Essential Facilities
The air-conditioned rooms are equipped with all essential amenities like a flat-screen TV, safety deposit box, and a private bathroom with a shower.

Multilingual Staff and Delicious Breakfast
Guests can enjoy a buffet breakfast every morning at the property and benefit from the 24/7 multilingual staff assistance available at the reception.

For a seamless stay in Muscat, book your accommodation at IntercityHotel Bawshar Muscat today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1843 reviews
Cleanliness: 9.2
Service: 9.9
Location: 9.5
Room Quality: 7.5
Amenities: 7.8
Value for Money: 8.7
Food and Beverage: 8.5
Overall Experience: 8.5
T
Tariq • couple • om
8
2026-09-10 • via Nuitee
M
Matasam • couple • om
1
2026-09-10 • via Nuitee
H
Hassan • solo_traveller • au
10
Pros:

Friendly and accommodating staff

2026-09-08 • via Nuitee
R
Rowida • family_with_children • om
9
2026-09-08 • via Nuitee
M
Mr alharthy • solo_traveller • om
10
2026-09-06 • via Nuitee
A
Abdullah • couple • om
10
الاقامه جداً رائعة وانا زبون قديم مع سلسله انتر سيتي تعامل موظفين الاستقبال رائع فيصل البلوشي راقي جدا وموظفين الخدمه لل
2026-09-05 • via Nuitee
A
Abdullah • couple • om
10
2026-09-05 • via Nuitee
Y
Yousuf Alsenidi • family_with_children • om
2
Pros:

الموقع ممتاز قريب من الخدمات

Cons:

السرير ليس مريح ابدا صلب جداا ..
لا توجد مواقف لسيارات الكبير مثل جمس xl داخل الفندق لازم توقفها خلف الفندق..
المكيف ساعه 2 بليل اصبح حارا جدا لمده ساعه ونص
بالمختصر تقيم الفندق 4 نجوم يحتاج الى تقيم مره اخرى ليلبي احتياج 4 نجوم

2026-09-05 • via Nuitee
M
Mohammed Aiman • solo_traveller • dz
8
Pros:

Clean, new, and helpful stuff
Have under ground parking B1 & B2 no issues to find a spot any time but first day was difficult to found parking entry as it is under the bank nearby
Did checked in late around 3:00 am but didn’t face any issues and check in or later checkout were easy and smooth
Mall of Oman very close and direct access to Muscat high way make it easy to go to any place in Muscat efficient without issues

2026-09-05 • via Nuitee
A
Aziz • couple • om
9
2026-09-03 • via Nuitee
M
Mohamed • couple • om
10
2026-09-03 • via Nuitee
T
Tuncer • solo_traveller • tr
10
2026-09-03 • via Nuitee
A
Alaamri • solo_traveller • om
8
2026-09-02 • via Nuitee
سعيد • solo_traveller • om
10
2026-09-01 • via Nuitee
منذر • family_with_children • om
1
2026-09-01 • via Nuitee
R
Rami • extended_group • bh
10
Pros:

The staff of the reception desk

Cons:

Non

2026-08-31 • via Nuitee
M
MOHAMED • couple • bh
8
Pros:

Staff helpful specially Omani staff

2026-08-31 • via Nuitee
S
Saad • family_with_children • om
10
2026-08-31 • via Nuitee
M
Maadh • solo_traveller • om
8
2026-08-31 • via Nuitee
S
Saad • family_with_children • om
10
2026-08-30 • via Nuitee