Algilà Luxury Torrigiani Apartments

Hotels
9.3 (125 reviews)
33 Lungarno Torrigiani , Florence , it

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Perfect location
Stunning view
Very clean
Fantastic apartment
Excellent facilities
Cons:
Poor service interaction
Lack of instructions for appliances
Checkout process issues

Categories

Cleanliness
9.45
The apartment was very clean and well-maintained, though some concerns were voiced about instructions for trash.
Service
8.45
Concerns regarding lack of human interaction and inadequate service experiences, particularly during checkout.
Location
9.95
The location is perfect, just across the river from major attractions like Ponte Vecchio.
Room Quality
9.45
The apartment was fantastic and looked better than advertised.
Amenities
9.45
Excellent facilities including wine and coffee upon arrival, though some operational details were lacking.
Value for Money
9.45
Given the quality and amenities, the experience offers great value.
Food and Beverage
8.45
While a nice wine was provided, interactions with local partners were not positive.
Overall Experience
9.75
An unforgettable experience despite some service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:50

Property Description

Prime Location

Located just 600 metres from the center of Florence, Algilà Luxury Torrigiani Apartments offers a convenient stay in the heart of the city's bustling atmosphere.

Modern Amenities

Equipped with free WiFi, a kitchen with essential appliances, and air-conditioned units, the apartments ensure a comfortable and enjoyable stay for all guests.

Near Famous Attractions

Explore iconic landmarks like Ponte Vecchio and Uffizi Gallery that are within walking distance of the aparthotel, making it an ideal choice for sightseeing enthusiasts.

To experience luxury and convenience in the vibrant city of Florence, book your stay at Algilà Luxury Torrigiani Apartments now.

Important information:

Please note that the property relies on a self-check-in system. The property will contact guests after the reservation to provide instructions for the self-check-in.



Please note that Apartment on 2 levels can only be accessed via two steep and narrow stairs, therefore not suitable for those with walking difficulties.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.3
Based on 125 reviews
Cleanliness: 9.45
Service: 8.45
Location: 9.95
Room Quality: 9.45
Amenities: 9.45
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 9.75
C
Carol • family_with_children • us
10
2025-10-15 • via Nuitee
G
Gareth Owain • partner
10
Pros:

Great apartment with view of the river, Ponte Vecchio and Uffizi, clean and very comfortable, walking distance to all the sights - highly recommended!

2025-10-11 • via Nuitee
D
Denice • family
10
Pros:

Great location, great apartment. Problems with the laundry and staff was pretty nonexistent to help

2025-10-09 • via Nuitee
M
Mariana • extended_group • bg
10
Perfect location, stunning view, fantastic apartment, excellent facilities, very clean.
Pros:

The location is perfect and the apartment was fantastic - it looked better then on the web. The view was stunning - just accross the river and Ponte Vecchio.

Cons:

There should be a more detailed explanation about the checking on the first day.

2025-10-06 • via Nuitee
N
Nathalie • couple • ca
8
Superbe, confortable mais un départ amer en raison d’une absence de courtoisie en finale.
Pros:

Vue panoramique, confort des fauteuils et lit, propreté impec, design des espaces (spacieux) qualité literie, serviettes, beauté et design des salles de bains, bouteille de vin de qualité en arrivant, bouteille d’eau, café, cafetière, biscottes, confiture fournis, wow pour un premier matin. Instructions claires pour entrée et cartes d’accès. Ascenseur (quand les clients en referment bien les portes). Casiers verrouillables dans la salle de lavage pour ranger les valises le jour du départ.

Cons:

Il manque des instructions dans l’appartement pour le fonctionnement du four et de la plaque de cuisson, de l’emplacement et fonctionnement de la salle de lavage. Le bidet était bouché depuis l’arrivée donc inutilisable. Aucun contact humain lors de l’accueil, aucune réponse à des demandes par courriel ou textos. L’impression d’être « jetés » dès la fin du séjour. Difficultés pour récupérer valises dans la salle de lavage le jour du départ - on avait pas trouvé personne pour s’informer et pas de réponses à nos courriels et textos. On comprend que vous êtes excédés par les demandes des touristes mais ce n’est pas une raison pour manquer de courtoisie avec vos clients - la personne qui a répondu à notre coup de sonnette nous a presque traités d’imbéciles pour avoir laissé nos bagages dans l’espace prévu…merci! Oh, et peut-être réviser votre partenariat avec « Pâtisserie Madeleine » où un monsieur désagréable voulait me facturer plus que ce qui était affiché comme tarifs pour garder les valises. Ça ne donne pas l’envie d’y laisser quoique ce soit même si c’est du linge sale. Et aucune instruction dans l’appartement pour le jour du départ, contrairement à ce qui est écrit dans le courriel de départ. Pourquoi ne pas ajouter des sacs supplémentaires pour les déchets? Une fois la poubelle vidée une fois, on se retrouve sans sac…et on a pas envie d’acheter et d’y transporter un paquet de 50 sacs (à partir du supermarché, c’est lourd). Bref, un espace exceptionnel et magnifique où on hésite à retourner ou à recommander à des amis en raison d’un petit manque de courtoisie et de service surtout choquant compte tenu qu’il s’agit d’un espace « de luxe ». Une touche humaine aurait rendu cette expérience parfaite. Nous séjournons une fois par an à Firenze et votre emplacement est superbe mais tel que mentionné, un peu de courtoisie et d’humanité seraient appréciés.

2025-10-04 • via Nuitee
M
Matthew • extended_group • us
10
Our stay was excellent! The place was very clean and accommodated our group very well! It was A++!
Pros:

Very clean and spacious!

Cons:

Absolutely nothing!

2025-09-28 • via Nuitee
• family_with_children • us
10
The property was perfect for our stay in Florence. We would stay there again.
Pros:

The location is amazing and the property is beautiful.

2025-09-13 • via Nuitee
C
Christopher • partner
10
Pros:

This was an absolute amazing property. It was in the perfect convenient area so beautiful and clean. Best experience! I LOVED this stay.

2025-09-12 • via Nuitee
• family_with_children • cn
8
Pros:

地理位置很好，离佛罗伦萨的所有景点都可以步行到达。装修很现代豪华，干净卫生。

Cons:

online checkin和第一次进入公寓的手续对老年人和部分人群来说有些麻烦，这是一道数字鸿沟。

2025-09-01 • via Nuitee
E
Ewan • family_with_children • gb
9
2025-08-19 • via Nuitee
• extended_group • us
10
2025-08-13 • via Nuitee
J
Jasmine
8
Really luxurious but noisy
Pros:

The 3-bedroom apartment was very luxurious, clean, with 4 toilets, separate dining room and cooking area.

It’s was located in a very central area, easy to walk to attractions. Our room could see the Uffizi gallery from across the Arno River. The apartment is very close to Ponte Vecchio.

The thing that bothers me most is the noise. we could hear all the cars/motors, people talking on the street, garbage collection esp. at 515 am, etc. The room isn’t noise-proof. The workers in restaurants park their motors on the street and when they come off from work, they talk so loud and laugh so hard when they share their stories with each other. It could be at 10pm or midnight or 2am.

Also, it would’ve been great to have the laundry facilities inside the apartment to truly say it’s luxurious because of convenience. There was an available shared laundry area in the building, though, but one would have to keep on checking the machines.

We loved the apartment, however, the people staying on the room facing the street didn’t get enough rest due to interrupted sleep.

2025-08-12 • via Nuitee
M
Moffarah • family
10
Pros:

We absolutely loved our stay here; it was magnificent. From the prompt, consistent communication with the property to the amenities, location and layout of the apartment, we recommend this place a million times over. Thank you!

2025-08-10 • via Nuitee
M
Mariah • family_with_children • us
10
We had a great time and the location was perfect!!
Pros:

Beautiful apartment! Wonderful location and very comfortable!

Cons:

Only slight thing was the noise from the street below, but a pair of earplugs while sleeping solved this!

2025-08-01 • via Nuitee
A
Anitra Susan • family
10
Pros:

Beautiful apartment right on the river and so close to Ponte Vecchio; all main attractions within easy walking distance. Access to supermarket approx 100m away and lots of choice with restaurants and gelato. We loved our stay here!

2025-07-29 • via Nuitee
M
Markus • extended_group • de
8
Wunderschöne Wohnung aber kompliziertes Buchungssystem
Pros:

Das Apartment ist sehr gut gelegen und die Gegend ist sehr ruhig und trotzdem zu fußläufig erreichbar...auch ist die Wohnung schön und hochwertig, es war sonst alles vorhanden z.B in der Küche Kaffee und sogar Wein und Wasser.

Cons:

Leider war eine Toilette der 3 Bäder verstopft und es war niemand zu erreichen der sich darum kümmert. Auch die App die man extra für die Buchung braucht ist etwas kompliziert.

2025-07-13 • via Nuitee
M
Madhur • family
10
Pros:

Perfectly located on the Arno River right next to Ponte Vecchio. Everything we needed to visit was within no more than 15 minute walk. Great walkable access to fantastic dining options, and has a grocery store right next door. The Madeline coffee shop downstairs on the corner is the perfect way to start your day! Highly recommend!

2025-07-07 • via Nuitee
J
Julia Denley • extended_group • gb
10
Brilliant
Pros:

The location was exceptional with beautiful views. The check in procedure was clear and user friendly. These apartments were clean spacious and user friendly.

Cons:

Nothing

2025-07-06 • via Nuitee
M
michael • family
10
Pros:

Great location and a very well kept apartment.

2025-06-15 • via Nuitee
R
Reginald • young couple • us
8
Very good, minus the initial issue of gaining entry
Pros:

On a positive note, the apartment itself was beautiful, and the views were truly breathtaking. We appreciated the quality and location, but the check-in process significantly impacted our initial experience.

I hope this feedback helps improve the experience for future guests.

Cons:

Subject: Feedback on Check-In Experience – [Apartment Address or Name]

Dear [Property Manager's Name or Company Name],

I’m writing to share our experience with checking into the apartment, which unfortunately was frustrating and poorly communicated.

Upon arrival, there was no clear guidance on how to use the mobile key for both the exterior entrance and the apartment door. It took us nearly 30 minutes to figure it out, which is not acceptable — especially when you're working with international guests who may face language barriers.

We attempted to call your customer support line, but the call dropped twice before we were finally able to speak with someone. For a property that charges $3,600, there should be readily available assistance upon arrival, especially for something as essential as gaining entry.

Additionally, there was no clear instruction on how to operate the washer and dryer. Another tenant in the building also expressed the same confusion. This issue could be easily resolved by providing a simple video tutorial for both the mobile key system and the appliances.

I hope this feedback helps improve the experience for future guests.

2025-05-23 • via Nuitee