FILYS HOTEL

Hotels
7.7 (24 reviews)
Quai Henry Jay Sud , Saint-Louis , sn

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Currency exchange
Shuttle service (additional charge)
Concierge service
Kid meals
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Poor food quality
Issues with cleanliness
Room access problems

Categories

Cleanliness
7.2
Mentioned issues with low-quality towels and need for staff training.
Service
8.7
Staff were kind and accommodating, with personal touches noted by guests.
Location
8.7
Conveniently located, highlighted positively in several reviews.
Room Quality
7.7
Room was described as spacious but had some minor issues with the door and bed height.
Amenities
7.7
Adequate amenities but required improvement in food offerings.
Value for Money
7.2
Mixed feelings about value, particularly related to the breakfast offerings.
Food and Beverage
6.2
Breakfast options were severely lacking according to multiple reviews.
Overall Experience
8.2
General satisfaction with some reservations on specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:00

Property Description

Convenient Location
Nestled in Saint-Louis, close to Guembeul Natural Reserve, FILYS HOTEL offers a perfect base for nature enthusiasts.

Comfortable Amenities
Enjoy a relaxing stay with a terrace, free parking, restaurant, bar, concierge service, and 24-hour front desk at this 3-star hotel.

Delightful Dining
Start your day right with a delicious continental breakfast, setting the tone for memorable experiences during your stay.

Ready to experience comfort and convenience at FILYS HOTEL? Book your stay now!

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.7
Based on 24 reviews
Cleanliness: 7.2
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 6.2
Overall Experience: 8.2
S
Stefan • extended_group • at
9
Pros:

Great location and really friendly people. The room was also rather clean and the food in the restaurant in the evenings was very good. There was also a Smart TV in the room.

Cons:

The breakfast could have been a bit more varied.

2026-03-07 • via Nuitee
F
Fama • solo_traveller • sn
6
Moyennement satisfaisant
Pros:

Bien placé

Cons:

Trop de bruit. Propreté pas au top!

2026-03-03 • via Nuitee
P
Prem • solo_traveller • sn
6
2026-01-19 • via Nuitee
S
Sokhna • extended_group • sn
7
2026-01-16 • via Nuitee
I
Ibrahima • extended_group • sn
6
2025-12-30 • via Nuitee
S
Serigne Abdoul Aziz • couple • sn
10
2025-12-22 • via Nuitee
M
malang • solo_traveller • sn
7
Bien dans l’ensemble
Pros:

Revoir la restauration

Cons:

La restauration

2025-12-16 • via Nuitee
B
Beye • solo_traveller • sn
8
2025-10-10 • via Nuitee
K
Koffi • extended_group • ma
9
2025-09-15 • via Nuitee
M
Masserigne • family_with_children • sn
6
Pros:

* l'emplacement de l'hôtel
* la taille de la chambre et de la salle de bain

Cons:

Nous n'avons pas eu droit au petit déjeuner car nous avons séjourné pour le maouloud et nous nous sommes réveillé tard.
En fonction des événements l'hôtel devait accorder des dérogations pour sa clientèle (s'adapter aux réalités sénégalaises) car de nombreux client étaient venus pour cette fête nocturne.
L'autre élément ce sont les serviettes des toilettes, elles étaient de mauvaise qualité.
Enfin le dernier point la nécessité de former le personnel pour une meilleure prise ne charge des clients.
A ce titre je reste disponible pour dispenser une formation.

2025-09-09 • via Nuitee
D
Dionsaba • couple • sn
5
Pros:

La chambre était perfect mais la seule problème c’est le petit déjeuner c’était pas un petit déjeuner vraiment y’avait rien
Même pas de pain

2025-09-04 • via Nuitee
D
Diallo • solo_traveller • sn
8
2025-09-01 • via Nuitee
N
Nicole • solo_traveller • fr
9
TRÈS TRÈS BIEN avec petits réglages
Pros:

En effet, très bien placé. Hôtel plus que convenable.
Ce que je retiens le +,c'est la gentillesse et la disponibilité du personnel.
L'un d'entre eux m'a accompagné jusqu'à un restaurant "recommandé", à mon arrivée.
Puis l'hôtesse m'a commandée une calèche pour me faire visiter tout Saint Louis.
L'espace sanitaire de la chambre : exceptionnel avec une superbe douche italienne.

Cons:

La porte ma chambre très à l'ancienne. Avec un bois creux, qui coince et fait énormément de bruit.
Fenêtre qui ne donne pas de visibilité à l'extérieur (grillage opaque).
Lit très confortable mais tellement haut, J'ai jamais vu ça. J'ai dû quasiment escalader pour monter dessus.

2025-07-23 • via Nuitee
T
Tim • young couple • au
8
Very good
2025-04-13 • via Nuitee
M
Mohamed • review category business travellers • nl
7
Good
2025-02-27 • via Nuitee
A
Alain • review category business travellers • de
7
Good
2025-02-27 • via Nuitee
A
Anna • review category business travellers • sn
6
It’s was good enough for a short stay!
Pros:

It’s clean, HD TV with many options. Comfortable bed. It’s in the islands so close to everything within. I think when it’s done it would be a good place to stay. The staff is very open to suggestions as well.

Cons:

The property is still under construction so it’s fair to say that all is not perfect. The rooms had mosquitoes and the room I was in was too close to the eating area, so breakfast eggs seems to be cooking in my room the morning. I also wished there was a table and chair in the room. I think they should turned room 103 and 104 into conference rooms! Next to the service area is not good place for a room.

2024-10-09 • via Nuitee
F
Fatima • young couple • sn
8
Very good
Pros:

Local and comfort

Cons:

No swimming pool. while it is written on booking room view on swimming pool

2024-08-19 • via Nuitee
M
Martin
10
Great hotel with perfect location
Pros:

Nice and clean hotel with a good location next to the river and with no traffic.

The room has AC and a nice toilet with hot shower with soap and hair shampoo supplied. The bed is really comfortable!

2024-02-02 • via Nuitee
Y
Yannick • young couple • de
9
Good new hotel to stay in the center of St. Louis
Pros:

- nice room design
- very good location

Cons:

- staff is not really trained for tourist interaction, they spoke in total maybe 3 sentences during our 2 night stay, therefore we felt a little bit strange
- location at booking is wrong on map (location can be found on Google maps)

2023-11-21 • via Nuitee