Aqueen Prestige Hotel Lavender

Hotels
8.6 (695 reviews)
178 Tyrwhitt Road , Singapore , sg

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Concierge service
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
No ice or microwave
Breakfast quality inconsistent

Categories

Cleanliness
8.34
Generally clean but some complaints about lack of amenities and service responsiveness.
Service
9.31
Staff was friendly, but some issues with booking and early check-in.
Location
8.85
Great location, close to train station and various restaurants.
Room Quality
8.3
Comfortable rooms overall, but some comments on size and lack of features.
Amenities
8.33
Facilities are generally good, but some guests expressed concerns about noise and lack of certain items.
Value for Money
8.89
Price is somewhat high for the amenities offered, but overall value is good.
Food and Beverage
7.84
Breakfast quality noted as lacking; not included with some room rates.
Overall Experience
8.91
Overall enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:47

Property Description

Convenient Location

Located in the vibrant Lavender district, Aqueen Prestige Hotel Lavender offers easy access to popular attractions such as Bugis Street, Singapore Art Museum, and Raffles City, making it an ideal choice for travelers looking to explore the city.

Modern Amenities

This 4-star hotel provides a range of modern amenities including a 24-hour front desk, concierge service, and complimentary WiFi. Guests can also enjoy the outdoor pool and stay connected with the property's free WiFi, ensuring a comfortable and convenient stay.

Comfortable Accommodation

The air-conditioned rooms at Aqueen Prestige Hotel Lavender are thoughtfully equipped with essential facilities like a desk, kettle, safety deposit box, flat-screen TV, and a private bathroom with a bidet. Quality bed linen and towels are also provided for a relaxing stay.

Plan your stay at Aqueen Prestige Hotel Lavender to experience the perfect blend of convenience, modern comfort, and warm hospitality.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 695 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.89
Food and Beverage: 7.84
Overall Experience: 8.91
B
Barca2018 • solo_traveller • sg
8
A good stay overall
Pros:

I had a really good stay at Aqueen Hotel Lavender and honestly would give it close to a 10/10, with just a few areas for improvement.

Check-in was smooth and front desk, Zhen Ying really made my day. She was professional and attentive, and she got my request for a quiet room, which I really appreciated.

That said, the hotel has basic amenities, and the highlight is definitely the swimming pool. The Lavender pool was clean (clear water compared to Jln Besar), and I appreciated that towels were replenished promptly.

Overall, it was still a pleasant stay, but improved cleanliness and housekeeping consistency would make the experience even better.

Cons:

On the second day, housekeeper came while I was heading out. I pointed out that under the sofa wasn’t properly cleaned (look like cockroach but it wasn't, it's just rubbish). I also requested bedroom slippers, but they were not provided when I returned. I also realized my food in its box, which I had left packed on the table, was cleared, even though I left it on the table and still had half left and intended to eat it later.

I managed to get the bedroom slippers from the front desk and also informed them that my food had been discarded. She apologized on behalf of the housekeeper. That said, I felt the overall cleanliness could have been more thorough, as I had to wipe down some surfaces upon arrival. While the front desk handled the situation well, I believe management should ensure housekeeping maintains more consistent standards and is more mindful of guests’ belongings.

2026-05-03 • via Nuitee
M
mohd • solo_traveller • sg
8
2026-05-01 • via Nuitee
T
Tan • solo_traveller • sg
8
2026-05-01 • via Nuitee
D
Durga • family_with_children • sg
10
Pros:

Na

Cons:

Na

2026-04-29 • via Nuitee
M
Mediax • solo_traveller • at
9
2026-04-27 • via Nuitee
P
Powell • solo_traveller • sg
7
2026-04-27 • via Nuitee
W
Wong • solo_traveller • sg
10
Pros:

fantastic

Cons:

Nothing

2026-04-27 • via Nuitee
A
ASC110 • Family
10
Aqueen prestige lavender a place to stay
Pros:

It was a nice hotel with very cordial staff. The room looked small relatively. However the room service was good indeed. The cafe where breakfast is served gave Indian choices . There was a good deal of veg varieties to choose from. On the whole it was a very memorable and pleasant experience

2026-04-19 • via Tripadvisor
J
Jakob • couple • dk
8
2026-04-17 • via Nuitee
A
AMAR • couple • sg
7
2026-04-16 • via Nuitee
J
jerzy • couple • pl
9
2026-04-16 • via Nuitee
T
Turbo man • solo_traveller • cn
10
Pros:

干净，员工和蔼可亲。我每次来新加坡就住这家宾馆。

Cons:

几乎没有。

2026-04-12 • via Nuitee
S
Suman • solo_traveller • my
9
Value for money with a convinient location
Pros:

Location, friendly & helpfil staff

2026-04-12 • via Nuitee
L
Lim • couple • sg
10
Fabulous
Pros:

Fantastic

Cons:

They’re good

2026-04-09 • via Nuitee
V
Veronika • family_with_children • sk
7
Pros:

Čistota, poloha, bazén

2026-04-07 • via Nuitee
Y
Yu Ping • couple • de
8
2026-04-04 • via Nuitee
L
Lim • couple • sg
10
2026-03-26 • via Nuitee
K
Karim • family_with_children • eg
10
2026-03-25 • via Nuitee
J
Joep • couple • nl
8
2026-03-22 • via Nuitee
B
BODA • solo_traveller • sg
8
2026-03-22 • via Nuitee