Arena eSports Hotel at Bugis Village

Hotels
6.5 (1212 reviews)
166 Rochor Road Level 2 , Singapore , sg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Accessibility
Location
Cons:
Cleanliness issues
Poor service responsiveness

Categories

Cleanliness
4.5
Multiple reviews indicate severe cleanliness issues, including dirty bathrooms and rooms.
Service
7
Some guests mentioned friendly staff, but there were complaints about unresponsive service.
Location
8.5
Consistently praised for its convenient location near public transport and tourist attractions.
Room Quality
5.5
Mixed sentiments; some rooms were acceptable, while others reported issues like dust mites.
Amenities
5.5
Amenities seemed limited and some areas reported maintenance issues.
Value for Money
7
Guests felt the pricing was fair considering the location, but quality was lacking.
Food and Beverage
7
Not directly mentioned, but implied quality based on other positive reviews.
Overall Experience
7
Average experience; praised for location, but significant issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:43

Property Description

Prime Location in Bugis District
Located in the heart of Bugis, Arena eSports Hotel @ Bugis Village offers easy access to Bugis Street, Singapore Art Museum, and Raffles City, making it an ideal choice for travelers looking to explore the vibrant city of Singapore.

Comfortable and Convenient Amenities
Enjoy air-conditioned rooms equipped with free WiFi, a shared lounge, room service, and a 24-hour front desk. Some rooms even feature a kitchenette for added convenience. Bed linen and towels are provided to ensure a comfortable stay for all guests.

Near Major Attractions
With St Andrew's Cathedral, City Hall MRT Station, and Mustafa Centre nearby, guests can easily immerse themselves in the rich culture and attractions of Singapore while staying at Arena eSports Hotel @ Bugis Village.

Book your stay now at Arena eSports Hotel @ Bugis Village for a memorable experience in Singapore!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 1212 reviews
Cleanliness: 4.5
Service: 7
Location: 8.5
Room Quality: 5.5
Amenities: 5.5
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7
S
Samuel • couple • sg
4
2026-01-11 • via Nuitee
F
Faiz Ahmad • couple • af
2
Pros:

Only the location

Cons:

Everything

2026-01-06 • via Nuitee
A
Annette • couple • de
8
Super Lage
Pros:

Kleines Zimmer mit Hochbett, Schreibtisch uns 2 Sessel. Gemeinschaftsdusche/WC war ok. Gutes WiFi.

Cons:

Leider kein zu öffnendes Fenster. Sehr feucht dort. Wäsche trocknete sehr schlecht.

2026-01-04 • via Nuitee
C
Chih Yung • extended_group • my
10
2026-01-04 • via Nuitee
К. Уринбоев • solo_traveller • uz
10
2025-12-25 • via Nuitee
L
Laurence • couple • au
9
Overall it was good except for the toilet
Pros:

Convenience

Cons:

The toilet is not properly cleaned. A lot of broken latches and lock

2025-12-24 • via Nuitee
T
Tan • couple • sg
1
wont go back
Pros:

location

Cons:

Daily house keeping is not available, dusty corners and bed-ridden mattress

2025-12-21 • via Nuitee
M
Matthias • solo_traveller • ch
5
2025-12-16 • via Nuitee
G
Gryc • couple • pl
6
2025-12-14 • via Nuitee
X
Xavier • couple • es
6
2025-12-08 • via Nuitee
W
Woon • couple • my
1
2025-12-07 • via Nuitee
R
ribet • solo_traveller • fr
10
2025-12-07 • via Nuitee
E
Elpidio • solo_traveller • us
8
Fantastic
Pros:

Accessibility

Cons:

None

2025-12-07 • via Nuitee
C
Cody • solo_traveller • us
2
Stinky but cheapest in town.
Pros:

The staff are very friendly.

Cons:

The bathrooms were absolutely disgusting. Smelled like poop and there were puddles of standing water.

The room was nice but there were dust mites that bit me while I was sitting on the couch.

2025-12-06 • via Nuitee
M
Martjo • couple • nl
1
Disgusting place, wouldn't go back there even if they paid me.
Pros:

Not much to like here.

Cons:

This place is so dirty, I would never go there again even if it's for free !
Staff is arrogant and didn't even apologize after my complaint,
Multiple health and safety issues that you wouldn't expect to be possible in Singapore.
Prostitutes using this hotel for their business, sitting in the lobby and going in and out with customers.
I booked this place so my children could have fun playing online games but we ended up in a brothel.

2025-12-06 • via Nuitee
B
Balaji • family_with_children • au
1
Cons:

not family friendly. Pictures are deceiving .

2025-12-04 • via Nuitee
H
Heike • family_with_children • fr
1
Je déconseille
Pros:

Emplacement - mais c’est déjà tout

Cons:

Tout le reste : chambre donne sur grande route mais fenêtres ont tellement de jour que il est compliqué de dormir
Parties communes dégoûtantes et pourtant on n’a pas autre choix que de les utiliser malgré tout: toilettes souillées avec la m… , lavabos crades, cafards derrière la porte, bref, je ne conseille pas !

2025-12-03 • via Nuitee
A
Augusto Ernesto • family_with_children • au
1
2025-12-03 • via Nuitee
G
Giovanni • couple • it
1
Pros:

La posizione attaccata alla metro

Cons:

Tutto, iniziando dalla mancanza dell ascensore, stanza piccola e claustrofobica senza finestra con letto soppalcato pendenza 90 per salirci, condizionatore sul letto dove ci si dorme, bagni condivisi con tutto il piano tra un giorno e l altro mai puliti con stessi residui posizionati, lasciato la cauzione al check-in e dal check-out da 6 giorni passati ancora non mi è stata resa, la reception non risponde a email se ci dovessero essere problemi.
Sconsigliato

2025-12-03 • via Nuitee
J
Jerry Fer • solo_traveller • ae
5
Pros:

location

Cons:

staff and cleanliness

2025-11-27 • via Nuitee