Tower Residences by Blue Orchid

Hotels
8.5 (885 reviews)
13-17 Byward Street , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
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Review Highlights

Pros:
Fantastic location
Friendly staff
Spacious rooms
Cons:
Noise from trains
Cleanliness issues
Lack of value in breakfast

Categories

Cleanliness
7.89
Some reviews indicated cleanliness issues, such as dirty pans and carpets.
Service
9.36
Multiple reviews praised the staff for being helpful and friendly.
Location
9.4
Location was frequently highlighted as fantastic, close to major attractions.
Room Quality
8.35
Rooms were generally spacious, but some guests reported issues with noise from trains.
Amenities
8.88
Guests appreciated the amenities like washer and dryer but mentioned missing room service.
Value for Money
7.84
Concerns raised regarding the basic breakfast provided despite high reservation costs.
Food and Beverage
7.39
Breakfast was found lacking and not worth the extra cost.
Overall Experience
8.86
Despite minor issues, guests enjoyed their overall stay and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:25

Property Description

Luxurious Aparthotel in Central London

Fully Equipped Kitchen and Modern Amenities
Indulge in a comfortable stay with our fully equipped kitchen, safety deposit box, flat-screen TV, and free WiFi. Relax in style with our private bathroom, complete with a shower and hair dryer.

Family-Friendly with Convenient Features
Enjoy peace of mind with a baby safety gate for young ones. Benefit from our private entrance, 24-hour front desk, and luggage storage.

Prime Location with Top Attractions Nearby
Explore London effortlessly with the Tower of London, Sky Garden, and Tower Bridge just steps away. Unwind in style at Tower Residences by Blue Orchid, your ideal choice in the heart of the city.

Important information:

The breakfast is delivered as a breakfast box.
A selection of options, including fresh pastries, fruits, and juice, will be served to your room.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.5
Based on 885 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.86
L
Lena • solo_traveller • gb
10
Pros:

Good location

2026-02-13 • via Nuitee
T
Timea • couple • gb
10
Excellent location, incredible amount of space for central London - absolutely loved that.
2026-02-12 • via Nuitee
S
shazna • solo_traveller • gb
7
2026-02-12 • via Nuitee
M
Muse • solo_traveller • gb
7
2026-02-11 • via Nuitee
T
Tavia • couple • gb
10
The suite was lovely, we had so much space and the hotel was really clean and in such a great location!
Pros:

The property is in a ideal location, the rooms are exceptional and really clean. The staff are really friendly and helpful

Cons:

We could feel the vibrations from the underground but this was something you’d quickly forget about and wasn’t an issue for us. We only stayed for one night and didn’t find the bed overly comfortable but were informed we could request for a softer mattress which we will do when we return for a longer period. Overall this was a fabulous hotel and I will definitely return

2026-01-31 • via Nuitee
I
Isabella • solo_traveller • au
10
This was an incredible property in an ideal location and with extremely friendly staff.
Pros:

I had the most amazing stay here. I was in London for 4 weeks and the staff here made it feel like a home away from home. They were extremely friendly, the facilities were clean and I was even given complimentary fruit bowls!

Cons:

Nothing

2026-01-31 • via Nuitee
C
Claire • family_with_children • gb
10
Really friendly staff, clean and very comfortable. Great location!
Pros:

Great location, all the staff were so friendly and helpful. The apartment was clean and had everything we needed. Lots of thoughtful touches.

2026-01-31 • via Nuitee
T
Tomaino • family_with_children • it
8
Ottimo soggiorno
Pros:

Posizione, dimensioni della camera, pulizia, doppi servizi

Cons:

La camera era comunque rumorosa

2026-01-28 • via Nuitee
C
Clara • solo_traveller • at
5
Schönes Hotel aber VIEL ZU LAUT
Pros:

Total schönes und großes Zimmer

Cons:

Es war irre laut und man hat die Bahn die ganze Zeit gehört und gespürt und konnte kam schlafen. Das stand in keiner Info. Hätte ich das gewusst, hätte ich nicht hier gebucht

2026-01-26 • via Nuitee
A
Abimbola • couple • ng
7
Pros:

Close to Tower Hill Train station

Cons:

The breakfast is underwhelming. They brought one banana, one cup of granular yogurt, one croissant, one 150ml orange juice every day for the 10days I stayed. I complained at a point and they substituted the banana with apple on few days. It was not worth paying for breakfast at the property, it was a complete waste of money. The toilet is extremely tight, no place to even put sponge, the big towel cannot be freely hanged to dry. Towels are constantly moist. The fridge didn't have a freezer, don't bother buying ice cream, it will end up wasting. Cereal and milk are complimentary but you must always ask before they give you. There's no parking space for cars to drop you off at the residence therefore be sure you don't have any heavy item when checking in or departing the hotel

2026-01-26 • via Nuitee
S
siham • family_with_children • be
8
2026-01-25 • via Nuitee
R
Renjusha • extended_group • gb
7
2026-01-24 • via Nuitee
N
Nawaz • family_with_children • pk
10
2026-01-24 • via Nuitee
A
amy • solo_traveller • au
10
Pros:

Absolutely amazing, staff are fantastic and take time to get to know you even if you’re only staying a short stay. Felt very secure, and welcoming.

2026-01-23 • via Nuitee
K
Kimberley • couple • gb
9
Pros:

A fantastic location! Right next to the tube for easy access to other locations in London. A beautiful view of the city or Tower of London.

2026-01-20 • via Nuitee
L
Louisa • extended_group • gb
9
2026-01-20 • via Nuitee
P
Patrik • family_with_children • se
10
2026-01-20 • via Nuitee
S
Silvia • family_with_children • it
9
2026-01-19 • via Nuitee
Y
Yusara • solo_traveller • gb
9
The staff was accommodative, place was clean at arrival and ample space in this self contained unit.
Pros:

I chose it due to ease of booking (book now, pay later), central location, and other amenities including kitchen. The staff at the check-in and check-out time was particularly helpful (Leila, Aroona and Roxana). They showed flexibility in check out time and allowed luggage drop off.
Thanks.

Cons:

The allocated suit didn't have the Tower view which I would have preferred otherwise.

2026-01-19 • via Nuitee
Z
Zoran • family_with_children • au
8
We didn’t get the room that we originally booked, but after complaining to the receptionist they accommodated us and gav
Pros:

Location

Cons:

Train line running under the hotel and the building is shaking when they pass - and there is trains going every 30min or so.

2026-01-19 • via Nuitee