Mövenpick Hotel & Apartments Ghala Muscat

Hotels
Mövenpick
9.8 (2478 reviews)
Al Maaridh Street Ghala Heights Complex Adjacent to Sultan Qaboos St , Muscat , om

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great food variety
Cons:
Cleaning issue noted
Airport shuttle suggested

Categories

Cleanliness
9.55
Rooms were praised for cleanliness; however, there was a mention of a cleaning issue regarding toilet paper.
Service
10
Staff received high praise across multiple reviews for their helpfulness and professionalism.
Location
9.75
Most reviews indicated a good location, though one mentioned it wasn't central. Overall considered very accessible.
Room Quality
10
Spacious and well-maintained rooms were mentioned positively throughout the reviews.
Amenities
9.55
Amenities like the pool and rooftop bar were highlighted as great features of the hotel.
Value for Money
9.55
Guests expressed high satisfaction considering the price paid for their stay.
Food and Beverage
10
Food received exceptional reviews with mentions of great breakfast and diverse dining options.
Overall Experience
10
Overall experience was described as excellent, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 21:45

Property Description

Luxurious Accommodation
Experience 5-star luxury at Mövenpick Hotel & Apartments Ghala Muscat. Indulge in air-conditioned rooms with modern amenities, including a flat-screen TV, coffee machine, and a private bathroom. Some rooms even feature a fully equipped kitchen for added convenience.

Relaxation and Wellness
Unwind at the year-round outdoor pool, fitness centre, sauna, and terrace. Pamper yourself with a rejuvenating session at the hot tub. Whether you're looking to stay active or simply relax, our hotel has something for everyone.

Diverse Dining Options
Savour a delicious breakfast with buffet, à la carte, or continental choices. Explore international cuisine at the on-site restaurant, with special dietary options available upon request. From vegetarian to halal, we cater to all preferences.

Book now for an unforgettable stay at Mövenpick Hotel & Apartments Ghala Muscat.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for OMR 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 2478 reviews
Cleanliness: 9.55
Service: 10
Location: 9.75
Room Quality: 10
Amenities: 9.55
Value for Money: 9.55
Food and Beverage: 10
Overall Experience: 10
S
Serhat GULE solo_traveller tr
10
Pros:

Cafe and room service, cleaning is superb

2026-05-30 via Nuitee
S
saeed solo_traveller qa
3
أقامه غير مريحه على الاطلاق
Pros:

نظافة الشقه

Cons:

الشيك ان بطي جدا الموقع سئ جدا طلبت شقه هادئه اعطوني شقه على الشارع أسمع ضجيج السيارات اليوم الاول لم نتناول وجبة الافطار بسبب الزحمه الشديده وسوء التنظيم . أي شكوى او ملاحظه تتقدم بها للأستقبال يكون الرد ماقدر أسوي لك شي . سلمتهم ثوببن وطلبت مجرد كوي ولم يتم تسليمي أياها الا بعد 24 ساعه الفندق مليئ بالجاليه الهنديه مع عدد كبير من الاطفال مزعجين جدا خاصة لما تحتاج أي شي من الاستقبال
طلبت منهم في اليوم قبل الأخير تنظيف الشقه ولكن للأسف لم يتم تنظيفها
للأسف لا يوجد تفاهم بين الاستقبال وخدمة الغرف
ايضا يوجد في الشقه نافذه صغيره غير مغطاه ممايجعل نور الشمس يدخل من خلالها للشقه فيصبح النوم في النهار صعب
وسعره غالي مقابل خدماته ومن الظلم أن بكون من فئة الخمس نجوم

2026-05-30 via Nuitee
M
mirna solo_traveller ae
8
Pros:

Hotel very clean and breakfast is amazing

Cons:

Was too much croweded in eid which made the pool full.

2026-05-30 via Nuitee
P
pillay solo_traveller ae
5
Was not the best vacation, disappointed
Pros:

Location and staff was super friendly

Cons:

The cleanliness of the room was not up to the expected standard. During my 3-day stay, the room was only cleaned once, and even then the cleaning was done poorly. There were visible cleaning marks left on surfaces, and several used items were not replaced or replenished. This was disappointing and did not meet the level of service I expected. Food was average not a menu that will impress people.

2026-05-30 via Nuitee
H
Hassan family_with_children ae
2
2026-05-30 via Nuitee
خالد family_with_children ae
10
المكان من انظف الأماكن وكل شي كان جميل ومريح ونظيف وكل الطاقم متعاون انشالله زياره قريبه
Pros:

المكان ممتاز وهادء ونظيف وطاقم الفندق ماشاء الله محترمين والمسبح كان روعه

2026-05-30 via Nuitee
A
Al solo_traveller qa
7
2026-05-30 via Nuitee
M
Mahmoud family_with_children om
10
2026-05-30 via Nuitee
K
Kristina Olsen family_with_children ae
3
Cons:

Vi kom aldrig til at bo på hotellet. Da vi kom for at tjekke ind 5pm fik vi at vide det ville tage omkring 2 timer før vores værelser ville være klar.

2026-05-29 via Nuitee
A
Avesh extended_group om
8
2026-05-29 via Nuitee
A
Al-Damanhouri solo_traveller ae
10
2026-05-29 via Nuitee
J
Juan-Pierre solo_traveller ae
5
2026-05-29 via Nuitee
D
Diane family_with_children fr
7
Pros:

Spacious and clean rooms. Nice contemporary style. Good amd varied food for breakfast

Cons:

We had to queue for 45 mins in the lobby to access breakfast! I didn’t manage to get eggs for my breakfast as there were 47 orders before mine!
My room got made up at 7pm in the evening!
This hotel is totally unprepared for full occupancy!

2026-05-29 via Nuitee
K
Khaled Albalooshi solo_traveller bh
10
Shout out to the Staff
Pros:

Amazing Staff

2026-05-29 via Nuitee
J
Juliana solo_traveller sa
5
Crowded beyond capacity, avoid in Eid holidays.
Pros:

The rooms are big and nicely furnished. The location is good.

Cons:

1. The pillows are incredibly stiff and flat.
2. On my last day the hotel was crowded beyond what was acceptable. I could not access the breakfast buffet that was included in my fee because the queue was insane. The only solution I got was to take a tiny box with some items and one drink.
3. Because of how crowded it was with families and kids, the lobby was unbearably loud and messy, the pick up and drop off zone was horrible and the waiting times for valet were super long.
4. Because of the amount of people going up and down the elevatos, the waiting times to use them were very long and often the elevator itself would come to your floor already full. The floor was also soaking wet from the people using the pool and not drying themselves.

2026-05-28 via Nuitee
A
abdul ghafar family_with_children ae
7
2026-05-28 via Nuitee
H
Hashim family_with_children ae
8
It was good experience, nice food but expecting to have more dishes by considering 5 star hotel status
Pros:

Good

Cons:

You cannot expect much view points from tje facility

2026-05-27 via Nuitee
G
Georgıı solo_traveller vu
10
2026-05-27 via Nuitee
N
Nina Polajnar couple si
9
2026-05-27 via Nuitee
T
Tracey solo_traveller au
10
A great central spot for a stop over
Pros:

Clean, quiet and convenient

2026-05-26 via Nuitee