The Watermark Hotel

Hotels
Independent
8.8 (105 reviews)
1/4 Mile North, Tres Cocos Area, Ambergris Caye, San Pedro, Belize District , San Pedro , BZ

Facilities

Front entrance ramp
Free WiFi
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Gift shops or newsstand
Conference space
Multilingual staff
See all facilities

Review Highlights

Pros:
Excellent customer service
Comfortable rooms
Great pool and amenities
Peaceful location
Cons:
Mixed experiences with food quality

Categories

Cleanliness
8.69
Rooms extra clean, enhancing the stay.
Service
9.16
Top-notch customer service with friendly and helpful staff.
Location
9.2
Away from the hustle and bustle, providing a peaceful environment.
Room Quality
9.15
Very large rooms with comfortable beds.
Amenities
9.18
Fantastic rooftop pool with great views and well-maintained facilities.
Value for Money
8.64
Good value considering the overall experience.
Food and Beverage
7.19
Mixed reviews on food; some dishes underwhelming compared to others.
Overall Experience
9.16
An amazing stay with a strong intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:52

Property Description

Luxurious Amenities

Indulge in the outdoor pool, complimentary Wi-Fi, and concierge services provided at The Watermark Hotel. Relax in style with two bars/lounges, a poolside restaurant with an ocean view, and a coffee shop all on-site.

Event Facilities

Host your event in the hotel's spacious 2963 square feet conference space, supported by multilingual staff and convenient amenities like luggage storage and an elevator.

Prime Location

Situated just minutes away from Belize Barrier Reef and San Pedro Beach, The Watermark Hotel offers easy access to nearby attractions, making it an ideal choice for your stay in San Pedro. Book now and experience luxury by the beach.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 105 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 9.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 9.16
J
Janette family_with_children
10
Pros:

Clean and comfortable

2025-10-10 via Nuitee
W
Wayne
10
Pros:

What a gem this place is! Excellent rooms and great dining options!

2025-10-09 via Nuitee
K
Katrina family
8
Pros:

The 1st room I moved to I was not comfortable with. But the second room I really loved so much. My stay was awesome. It was nice and peaceful and the price was not bad.

2025-09-16 via Nuitee
M
Mpucuko partner
10
Pros:

Clean and friendly staff ocean view need more attention

2025-09-15 via Nuitee
B
Bryana
8
Pros:

.

2025-09-15 via Nuitee
C
Curiosity17293941082 Couples
10
Loved our stay at Watermark
Pros:

The customer service was top-notch. The room was very large and the bed was very comfortable. The roof-top pool was a little smaller than we expected but the views were amazing.

Unfortunately I can't recommend the restaurant or bar. The service was good but we did not like the dishes we ordered and the drinks were not good. There are two great coffee shops a few steps away from the hotel and we ordered food from the food trucks next door, which was really good.

I would definitely stay at Watermark again. It is away from the hustle and bustle of the main strip and the property is wonderful.

2025-09-10 via Tripadvisor
A
Anthony
10
Pros:

Great property. Rooms extra clean. Loved the rooftop pool. Great food

2025-09-10 via Nuitee
A
Al partner
8
Pros:

Bartender (Ali) was very attentive along with front desk staff.

2025-09-09 via Nuitee
O
Outlier_hustle Couples Playa del Carmen, Yucatan Peninsula
10
Best place to stay in San Pedro and friendliest staff!!
Pros:

The Watermark Hotel is hands down the best place to stay in San Pedro! We had an absolutely amazing time! The staff were so friendly and helpful from the moment we arrived, the food was unbelievably good, and our room was incredibly comfortable.
Don’t miss out on the shrimp curry. It was one of the best I've ever had! The seafood platter can give Caramba a run for the money. The spicy mangorita was so good!
Everything about our stay was top-notch, and it's easy to see why this is the place to stay in San Pedro. We are already looking forward to our next visit. A solid 5 stars!

2025-09-03 via Tripadvisor
E
elexusp2025 Couples
10
Five Star Experience
Pros:

My stay at this hotel was absolutely outstanding! From the moment I arrived, the staff went above and beyond to make me feel welcome. The service was truly five-star quality—every request was handled with professionalism, warmth, and genuine care.

The food was another highlight of my stay. Each meal was beautifully prepared, fresh, and full of flavor. The attention to detail and quality of ingredients made dining here a real pleasure.

The overall atmosphere of the hotel is elegant yet comfortable, making it the perfect place to relax. I can’t recommend this place enough and will definitely be returning.

2025-09-01 via Tripadvisor
A
A9283IStb Family
10
Watermark does not miss a mark at all
Pros:

We had such a lovely time at this hotel. This is a nice modern and new hotel with about 7 floors. I can’t remember exactly. The ladies at the front desk are so great. I’m really bad with remembering names. I know Julianie was a big help when it came to reservations at Caramba's for birthday celebration. They also helped book reservations for facials and massages for us as well. Sooo good!! Get one pls! The rooms are a nice size and we loved the showers. They even decorated the room for my son. That was nice! This hotel has a lovely rooftop pool, jacuzzi and bar. They make some really good drinks with friendly bartenders! You also get a welcome drink as well! Gorgeous views and nice photo ops! Whatever you need they are there to help! They gave us suggestions on where to eat and the best time to go as well. I look forward to returning there in the future to see the new renovations too! I know it’s going to be great bc it already is! Thank you to all the ladies. Great customer service!

2025-08-30 via Tripadvisor
H
Halima friends
10
Pros:

Great hotel & in the local area. Affordable

2025-08-29 via Nuitee
S
slO9493YG NONE
10
Girlz trip
Pros:

My experience @Watermark hotel was amazing especially the rep Johanna she was very helpful and accommodating for my stay . I can also say the whole staff was awesome .I will definitely return .thanks Johanna !

2025-08-17 via Tripadvisor
T
Tsubasa
10
Pros:

Eveleine took great care of me as a guest and I thoroughly enjoyed my stay here. Got two welcome drinks, a plate of fruit and discount for the spa, which was great. I however did not like the noise around the hotel at night. There was loud music at night.

2025-08-15 via Nuitee
E
Erlandria
10
Pros:

Definitely will need a golf cart. But nice property for sure

2025-08-06 via Nuitee
H
hanetennesse Friends getaway Miami Beach, Florida
10
Definitely Will bd back
Pros:

At courtyard, bbq so delicious, guy on d grill so profesional, and bartender and waiter r so friendly, they even recommended watermark viewtop restaurant but we already been there and experienced is not like down..... those guys deserve 💯 , guys try belize it with bbq , only at courtyard

2025-08-01 via Tripadvisor
A
ashleyrC5212RT Family Niagara-on-the-Lake, Ontario
10
Excellent hotel, perfect location, kind staff
Pros:

I booked my senior parents at the watermark as we were staying near by. The hotel is beautifully designed, centrally located and filled with wonderful staff. The elevator was a must have for my parents and it allowed them access to the amazing rooftop pool and restaurant with an incredible view. The room was very clean and had everything they needed. The restaurant and additional food trucks had great dinner options at very fair prices. The servers, front desk, house keeping and manager were all a big part in making our vacation a memorable one. Will definitely stay here again and recommend to anyone!

2025-07-31 via Tripadvisor
B
bevintonc Couples
10
Great Room, great service, best view of the entire island.
Pros:

The 6th floor Restaurant and pool was the best. We had the view of the entire Island, sea and Lagoon. Definitely a must visit.

2025-07-28 via Tripadvisor
M
Michelle
10
Pros:

Nice and friendly staff and the facilities are clean.

2025-07-23 via Nuitee
R
Rodney family
10
Pros:

Staff (especially cleaning)【and property we're phenomenal. Maybe a touch out of place, but Ambergris Caye is growing, especially on the north side and the Watermark Hotel is welcome needed life brought into the wonderfully vibrant community that is San Pedro. A small jewel inside the

2025-07-21 via Nuitee