Fraser Residence River Promenade, Singapore

Hotels
Frasers Hospitality
9.2 (825 reviews)
5 Jiak Kim Street , Singapore , sg

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Stylish and modern accommodations
Excellent location and service
Cons:
Limited breakfast options
Small room sizes

Categories

Cleanliness
9.38
The rooms are clean with amenities such as fresh linens.
Service
9.85
Staff are warm, helpful, and provide excellent service throughout the stay.
Location
9.59
Stylish serviced apartments in a prime area walking distance to key attractions.
Room Quality
8.84
Rooms are modern but some guests mentioned they were small.
Amenities
9.37
Amenities include a pool, snacks, and drinks, although some guests felt breakfast could be improved.
Value for Money
8.83
Fair pricing for the amenities and location, but some slight concerns about breakfast quality.
Food and Beverage
7.88
Breakfast options were subpar and quality at happy hour was disappointing.
Overall Experience
9.85
Guests expressed high satisfaction, indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:45

Property Description

Luxurious 5-Star Accommodation
Located just 1.9 km from Sri Mariamman Temple, Fraser Residence River Promenade, Singapore offers a sustainable 5-star experience in the heart of Robertson Quay. Enjoy top-notch amenities including a restaurant, 24-hour front desk, and free WiFi.

Fully Equipped Units
Indulge in comfort with air-conditioned bedunits and a modern kitchenette complete with a fridge and stovetop. Each unit also features a convenient desk for work or leisure.

Relaxing Garden and Bar
Unwind in the tranquil garden or sip on your favorite drink at the on-site bar. Whether you're here for business or leisure, Fraser Residence River Promenade has something for everyone.

Book your stay now at Fraser Residence River Promenade for a truly unforgettable experience in Singapore.

Important information:

Please present the same credit card used to guarantee your booking when checking in/ making payment at the property.

Please note that hotel may contact the cardholder for verification purposes.

The name on the credit card used for the booking should correspond to the guest staying at the property.

A prepayment deposit of one night's room charge at least one day before the date of arrival is required to secure an early check-in.

Pending the deposit, early check-ins and late check-outs will be subject to the apartment's availability. Charges apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests are required to show a photo identification and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Fraser Residence River Promenade, Singapore in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that dishwashing services are not included in our offering.

Housekeeping services are provided 3 times per week, excluding Sundays and Public Holidays.

For short stays will include housekeeping service three (3) times per week.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 825 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.59
Room Quality: 8.84
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.85
M
Markus couple de
8
Der Zimmerservice hält uns von einer erneuten Buchung ab.
Pros:

Die Lage ist sehr gut.

Cons:

Für eine 5 Sterne Unterkunft war der Zimmerservice ungenügend.

2026-07-24 via Nuitee
Y
yin sum couple sg
5
2026-07-23 via Nuitee
R
Rudolf extended_group de
8
eine gut Wahl in guter Lage am River. Leihfahrraeder zwar kostenfrei ab 5 Nächten, aber schlechter Zustand
Pros:

schönes Appartement mit sehr guter Ausstattung, incl. kleiner Küche , Waschmaschine, B+O Musicbox. Pool ohne zeitliche Restriktionen. Lounge mit kleinen Häppchen und Getränken von 17-19 Uhr!

Cons:

Mäßiges Frühstück, aber guter Kaffee

2026-07-20 via Nuitee
J
James extended_group au
9
Great location, clean, comes with nearby otter family!
Pros:

Breakfast and happy hour are really good and worth coming for. Also, check out the otters on the river just outside!

Cons:

Wifi was troublesome but it didn't really matter.

2026-07-20 via Nuitee
D
Diana couple de
10
Topmodernes Hotel in toller Lage – absolute Empfehlung!
Pros:

Wir hatten 4 Nächte im Executive Studio mit Flussblick im Fraser Residence River Promenade und haben uns rundum wohlgefühlt.Das Hotel ist modern, angenehm überschaubar und liegt sehr ruhig direkt am Singapore River. Man kann wunderbar zu Fuß eine Strecke bis zur Marina Bay laufen oder nutzt die nahe MRT, oder Grab, um blitzschnell in der Stadt zu sein. Die Apartments sind topmodern, toll ausgestattet mit Kitchenette und Waschmaschine.Auch kulinarisch hat es uns sehr gefallen: Morgens gibt es ein kleines, feines Buffet. Nachmittags wartet ein kostenloser Imbiss inklusive Wein, Bier und Cocktails zum Selbermixen. Kaffee, Wasser und Saft stehen sogar 24 Stunden am Tag gratis bereit.Das gesamte Team ist fantastisch und extrem herzlich. Ein ganz besonderer Dank geht an Frau Thulasi, die immer tolle Tipps für uns hatte und jede Frage beantworten konnte. Vielen Dank für den leider zu kurzen Aufenthalt – wir kommen definitiv wieder!

2026-07-20 via Nuitee
K
Kylie extended_group au
9
It was beautiful.
Pros:

Breakfast and afternoon drinks provided daily. Location was great. The otters in the river nearby.nice housekeeping staff, welcome drinks and macaroons. Provided gluten free bread.

Cons:

Aircon wasn’t working well.

2026-07-18 via Nuitee
A
anna couple nz
10
2026-07-16 via Nuitee
D
Dean family_with_children au
9
Excellent
Pros:

This is the second time we have stayed. We love that it is a boutique hotel and the location is fantastic. Close to great world train station / shopping centre and hawker. Rooms are small but very nice. Breakfast is good ( continental) and happy hour was a deciding factor when coming back with our extended family. Family did find the bed too hard however it was addressed quickly with a mattress topper added. Next time we would also ask for this. Lovely hotel and all staff are really friendly and accomodating, highly recommend.

Cons:

Beds are on the hard side.

2026-07-15 via Nuitee
A
Aileen solo_traveller au
8
Wonderful stay in Fraser Regency Promenade
Pros:

Great ambience, service and amenities of the service apartment. Complimentary happy hour is a bonus! 😁 The convenience of the nearby MRT, cafes, shopping centre & hawker centre tops the location of why we choose this place.

Cons:

The mattress is a bit too hard to our liking. But the choice of having a mattress topper helps a lot and the change of different pillows.
Just a suggestion - living the varieties of the Asian and Western breakfast. But it will be good if the Asian breakfast with the local name can have an English explanation of what it is will invite more people to try.

2026-07-15 via Nuitee
B
Björn family_with_children de
10
Tolles Hotel für Städtereise mit idealer Lage direkt am Singapore River, gute ÖPNV-Anbindung
Pros:

Sehr freundlicher Service, gutes Frühstücksbuffet, sehr schöne und ruhige Lage direkt am Singapore River, schöner Pool, Geheimtipp: Hawker Center Zion Riverside in 10 Minuten zu Fuß erreichbar

2026-07-14 via Nuitee
W
Wendy couple au
10
We would love to stay at Fraser Residence River Promenade again. Highly recommended accommodation for a relaxing and qua
Pros:

We enjoyed the location of the property, the welcome by Roderick the Manager on Duty when we checked-in was fantastic. He led the tour of the place as well as our room. The personal service was a very pleasant surprise and greatly appreciated. We also enjoyed the complimentary daily breakfast and afternoon refreshment. Also, I appreciated that the studio room had its own Bluetooth B&O speaker, Dyson hairdryer, pod coffee machine, etc.
We also appreciate the regular room service, and at a high level of service (eg., making the bed, changing towels)

Cons:

The light switches could be more programmed to be more intuitive to turn on and off. The lamp by my side of the bed did not work.

2026-07-14 via Nuitee
T
Thuy Dung couple vn
10
Tuyệt vời
Pros:

Tôi để quên 1 chiếc gối lông vũ tại phòng ở. Vui lòng liên hệ với tôi, tôi muốn nhận lại. Xin cảm ơn bạn hỗ trợ

2026-07-13 via Nuitee
K
Ken family_with_children au
10
Outstanding everything.
Pros:

Outstanding service from staff. Accommodation was very clean. Good sized gym and swimming pool. Great location with metro nearby.

Cons:

My stay was too short.

2026-07-12 via Nuitee
E
Elin Frida Beata family_with_children no
9
2026-07-11 via Nuitee
H
Herbert couple au
10
Pros:

We enjoyed the stylish and relaxing atmosphere of Fraser Residence. All staff made us feel like staying with family, a home away from home. Breakfasts and afternoon happy hours were generous and a welcome start to the day and the evening. The location so close to Singapore River with many eating places and bars is wonderful and nice for an evening stroll. I would be happy to stay again at Fraser Residence River Promenade.

Cons:

I can't think of anything I didn't like.

2026-07-11 via Nuitee
A
Anonymous solo_traveller au
9
Pros:

It was a fantastic location next to the river, which was quiet and peaceful, quite different from the usual downtown Singapore city experience. To be able to walk out onto the river and catch sight of an otter family whilst walking or bike riding was special. At the same time, it was located between two MRT stations, as well as being close to bus stops, enabling easy access to every part of the island.
In addition, the hospitality and personalised attention of Roderick ensured we were welcomed and every need was met. A bonus to the inclusive breakfast was the nightly refreshments.

Cons:

Nothing. All our needs were exceeded.

2026-07-11 via Nuitee
J
Jenna couple au
9
Hidden gem, perfect location to explore the island and retire each day in comfort and style.
Pros:

Love that it’s a boutique place your not just a faceless patron here the staff get to know you. Quiet and love that it’s not a high rise but converted warehouses very stylish and modern interiors

Cons:

Nothing to dislike about the property. The only slight mishap for me personally was no Gluten Free bread on day 1 breakfast but this was quickly remedied the next day and for the rest of my stay thanks to the helpful staff.

2026-07-11 via Nuitee
B
Bernard couple au
9
2026-07-09 via Nuitee
V
Victor couple nz
9
2026-07-09 via Nuitee
P
Pi Wen couple us
9
Friendly staff and daily buffet breakfast and happy hour. Will stay again.
Pros:

Convenient location and friendly staff. Laundry machine in the room

2026-07-05 via Nuitee